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4.1 out of 5

"Overall good but there was a lot of garbage in our hallway " More

By a verified traveler on Mon 09 Dec 2019

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Hotel Description

3.5-star hotel near Fallsview Casino, connected to a shopping center

In shopping district

You'll be steps from Fallsview Casino and within a 10-minute walk of Skylon Tower with a stay at this Fallsview hotel. Also, Scotiabank Convention Centre is within half a mile (1 km) and Journey Behind The Falls is within 2 miles (3 km).

Dining options, 2 bars/lounges

This hotel features 3 restaurants, 2 spa tubs, and an indoor pool. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and pillow menus, the 404 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include room service, coffee/tea makers, and down comforters.

Room, 1 King Bed, Non Smoking, No View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$81* Per night/room Oct 26 - Oct 27

City Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

City Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, No View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

City Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Four Points by Sheraton Niagara Falls Fallsview ratings based on 47 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Niagara Falls Fallsview

Everyone (21) Couples (3) Family (16)
5 out of 5
I loved the walkway to everything. Very conveniently located.

Posted by on Nov 16, 2019

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2 out of 5
I found the front desk staff to be stuffy and impolite. I asked for recommendations on places to eat and the gentlemen sent me to the most expensive restaurants that the hotel was affiliated with. P.S. while the ihop is convenient and delicious, they will charge you $90 for eggs and pancakes. I informed another young lady about a problem with our room while checking out and she smirked and said oh we'll be sure to look into that, then moved onto the next guest in line. Really?! The gift shop charges over $30 for 3 bags of chips and 3 waters. Besides the staff and the highway robery that goes on, the pool was not heated forcing everyone into the hottubs. The humidity in the pool area was unbearable which made the hottubs also uncomfortable. But, the rooms were clean, my view was good. The convient location was perfect for getting around.

Posted by on Oct 7, 2019

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5 out of 5

Posted by on Oct 2, 2019

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5 out of 5
Property was well maintained. Close to all activities and price was great for the value. Parking fee was a bit high and did not see that in the hotel listing. But overall, still a great stay.

Posted by on Sep 25, 2019

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5 out of 5

Posted by on Sep 22, 2019

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5 out of 5
Close to all the main attractions & has just about anything you need (coffee, food, fun) attached

Posted by on Sep 17, 2019

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4 out of 5

Posted by on Aug 26, 2019

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2 out of 5
The bathroom shower/tub was dirt with hair on the walls and in the tub. There was no shower gel in my he dispenser. Overall the bathroom was not thoroughly cleaned.

Posted by on Aug 18, 2019

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5 out of 5
Our room was ready 2 hrs before check in and they let us in. The room was very spacious, and we would recommend this hotel.

Posted by on Aug 9, 2019

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4 out of 5
The hotel was close to everything fun. Nice the hotel was connected to the casino.

Posted by on Aug 3, 2019

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About the Four Points by Sheraton Niagara Falls Fallsview

Location 6455 Fallsview Blvd, Niagara Falls, ON L2G3V9

Renovations + Closures

The following facilities or services will be unavailable from August 25 2021 to December 31 2021 (dates subject to change):

  • Spa tub
  • Swimming pool

Property Features

Four Points by Sheraton Niagara Falls Fallsview offers its guests 2 spa tubs and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6634 square feet (616 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton Niagara Falls Fallsview. This 3.5-star Niagara Falls hotel is smoke free.

  • 404 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 2 bars or lounges
  • 6634 sq ft of conference space
  • 616 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking (surcharge)

Transport

  • Train station: Niagara Falls Station (4.2 km / 2.6 mi)
  • Parking: RV/bus/truck parking available for a surcharge

Room Amenities

Four Points by Sheraton Niagara Falls Fallsview offers 404 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 1:00 PM.

Ruth's Chris Steak House - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

TGI Fridays - This family restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.

IHOP Restaurant - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Starbucks - Onsite café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site along with an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 3
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 10 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8 and CAD 20 for adults, CAD 5 and CAD 10 for children (approximately)
  • Nearby parking fee: CAD 25.00 per day (100 ft away)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Niagara Falls Fallsview
  • Four Points Sheraton Hotel Niagara Falls Fallsview
  • Four Points Sheraton Niagara Falls Fallsview
  • Sheraton Niagara Falls Fallsview
  • Sheraton Niagara Falls Fallsview Four Points
  • 4 Points By Sheraton Niagara Falls Fallsview
  • Four Points Sheraton Niagara Falls Fallsview Hotel
  • Hotel Fallsview Plaza
  • Fallsview Plaza Hotel
  • Four Points by Sheraton Niagara Falls Fallsview Hotel
  • Four Points by Sheraton Niagara Falls Fallsview Niagara Falls

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.