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"It was actually pretty nice. Some of the features of the room were a little dated, but overall it was better than I expected. The hotel is convenientl ... " More

By a verified traveler on Fri 27 Jul 2018

Hotel Description

3.5-star hotel near Fallsview Casino, connected to a shopping center

Near boardwalk, shopping

A stay at this Fallsview hotel places you steps from Fallsview Casino and within a 5-minute walk of IMAX Theatre Niagara Falls. Skylon Tower and Scotiabank Convention Centre are also within half a mile (1 km).

Dining options, 2 bars/lounges

This hotel features 3 restaurants, 2 spa tubs, and an indoor pool. Traveling on business? Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and pillow menus, the 404 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Room service, coffee/tea makers, and down comforters are also available.

Room, 2 Queen Beds, No View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$84* Per night/room Oct 27 - Oct 28

Room, 1 King Bed, No View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Jetted Tub, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Four Points by Sheraton Niagara Falls Fallsview ratings based on 156 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Niagara Falls Fallsview

Everyone (49) Couples (3) Family (14)
2 out of 5
I found the front desk staff to be stuffy and impolite. I asked for recommendations on places to eat and the gentlemen sent me to the most expensive restaurants that the hotel was affiliated with. P.S. while the ihop is convenient and delicious, they will charge you $90 for eggs and pancakes. I informed another young lady about a problem with our room while checking out and she smirked and said oh we'll be sure to look into that, then moved onto the next guest in line. Really?! The gift shop charges over $30 for 3 bags of chips and 3 waters. Besides the staff and the highway robery that goes on, the pool was not heated forcing everyone into the hottubs. The humidity in the pool area was unbearable which made the hottubs also uncomfortable. But, the rooms were clean, my view was good. The convient location was perfect for getting around.

Posted by on Oct 7, 2019

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5 out of 5

Posted by on Oct 2, 2019

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5 out of 5
Property was well maintained. Close to all activities and price was great for the value. Parking fee was a bit high and did not see that in the hotel listing. But overall, still a great stay.

Posted by on Sep 25, 2019

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5 out of 5

Posted by on Sep 22, 2019

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5 out of 5
Close to all the main attractions & has just about anything you need (coffee, food, fun) attached

Posted by on Sep 17, 2019

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4 out of 5

Posted by on Aug 26, 2019

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2 out of 5
The bathroom shower/tub was dirt with hair on the walls and in the tub. There was no shower gel in my he dispenser. Overall the bathroom was not thoroughly cleaned.

Posted by on Aug 18, 2019

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5 out of 5
Our room was ready 2 hrs before check in and they let us in. The room was very spacious, and we would recommend this hotel.

Posted by on Aug 9, 2019

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4 out of 5
The hotel was close to everything fun. Nice the hotel was connected to the casino.

Posted by on Aug 3, 2019

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5 out of 5
I did like the pedestrian overhead passageway that connects to the casino. I found that very very convenient. The staff is extremely welcoming!! I like that the hotel is on the blue line transportation route. I could not get the refrigerator to work. And I don't know why, but there were some crumbs in the foot of my bed that appeared to the tobacco of some sort. I didn't complain to the staff, I just swept them out the sheets did appear to be clean, to me.I did like the hotel very much and if an occasion should arise; I will book there again.

Posted by on Aug 2, 2019

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About the Four Points by Sheraton Niagara Falls Fallsview

Location 6455 Fallsview Blvd, Niagara Falls, ON L2G3V9

Property Features

Four Points by Sheraton Niagara Falls Fallsview offers its guests 2 spa tubs, an indoor pool, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 6634 square feet (616 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton Niagara Falls Fallsview. For a fee, parking is available. This 3.5-star Niagara Falls hotel is smoke free.

  • 404 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 2 bars or lounges
  • 6634 sq ft of conference space
  • 616 sq m of conference space
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (45.3 km / 28.2 mi)
  • Train station: Niagara Falls Station (4.3 km / 2.7 mi)
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Four Points by Sheraton Niagara Falls Fallsview offers 404 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 1:00 PM.

Ruth's Chris Steak House - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

East Side Mario's - This family restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

IHOP Restaurant - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Starbucks - Onsite café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8 and CAD 20 for adults, CAD 5 and CAD 10 for children (approximately)
  • Self parking fee: CAD 21.00 per day (in/out privileges)
  • Valet parking fee: CAD 40.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Niagara Falls Fallsview
  • Four Points Sheraton Hotel Niagara Falls Fallsview
  • Four Points Sheraton Niagara Falls Fallsview
  • Sheraton Niagara Falls Fallsview
  • Sheraton Niagara Falls Fallsview Four Points
  • 4 Points By Sheraton Niagara Falls Fallsview
  • Four Points Sheraton Niagara Falls Fallsview Hotel
  • Hotel Fallsview Plaza
  • Fallsview Plaza Hotel
  • Four Points by Sheraton Niagara Falls Fallsview Hotel
  • Four Points by Sheraton Niagara Falls Fallsview Niagara Falls

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.