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4.5 out of 5

"Vittoria Hotel is right in the heart of Clifton Hill and walking distance to the falls. Great location and easy to find. The hotel is undergoing renov ... " More

By a verified traveler on Mon 07 Nov 2022

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Hotel Description

3-star hotel near Niagara SkyWheel

In entertainment district

At this hotel, you'll be steps from Niagara SkyWheel and within a 10-minute walk of Clifton Hill. Queen Victoria Park and Casino Niagara are also within half a mile (1 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. A lobby fireplace, a computer station, and luggage storage are also on offer.

Standard Suite, 1 King Bed (Junior Suite 1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 5 Max
$65* Per night/room Feb 10 - Feb 11

Standard Suite, 2 Queen Beds (Junior Suite 2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room, 2 Queen Beds (Deluxe Family Suite)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Vittoria Hotel and Suites ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Vittoria Hotel and Suites

Everyone (2) Couples (3) Family (5)
4 out of 5
Vittoria Hotel is right in the heart of Clifton Hill and walking distance to the falls. Great location and easy to find. The hotel is undergoing renovations so there is no restaurant or parking. That means nothing for breakfast. We worried with construction if it was going to be noisy but it was not. In fact, we didn't hear anything until around 9 am with some slight noise from below (we were on the 6th of 10 floors). The hotel is clean and felt safe. We were not thrilled that parking is off site but it is relatively close. The parking lot was nicely paved with lights and maybe cameras. The staff was friendly. I don't think we got any kind of break for not providing any breakfast and having to deal with construction but we didn't really care. The lobby, while clean, had old/stained furniture that really should be replaced. The beds were comfortable and so were the showers. The lighting by the sink was very poor. It was difficult to put on make up etc with such low lighting. Our room was next to the elevator and we worried it would be noisy but we were so happy to not hear anything so the rooms are well insulated. All in all, I'd recommend this hotel as it's in a great location, it's clean, safe, and a comfortable stay.

Posted by on Nov 7, 2022

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Comment from Hotel Management

Nov 7, 2022 by Front Office Manager

Thanks for taking the time to share your thoughts as a review. We are happy to know that you had a good experience while staying at the Vittoria Hotel & Suites. At this time during renovations are room rates have been reduced since the hotel amenities are closed. The off-site parking is currently free as well. We look forward to seeing you again soon. Have a wonderful day!

3 out of 5
The facility is conveniently located and is surrounded with shops and restaurants. The falls are within walking distance. The bathroom is disappointing. There is nowhere to put toiletries in the bath tub area, and there is nowhere to hang towers in the vanity area. It would be a very easy job to install a tower hanger or a soap rack, but I don't understand why they don't do that.

Posted by , from columbus on Oct 14, 2022

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Comment from Hotel Management

Oct 14, 2022 by Front Office Manager

Thank you for staying at the Vittoria Hotel & Suites. We appreciate having your feedback about your stay. We are always looking at ways to improve on our guest's level of comfort. Have a great day!

5 out of 5
Staff was friendly

Posted by , from Willingboro on May 12, 2022

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Comment from Hotel Management

May 12, 2022 by Front Office Manager

Hi Kelly, Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

5 out of 5
Loved our stay here. Staff was super friendly and helpful. I couldn't get a TV channel in the room that was on in the lobby. I called the front desk and they had someone there in less than 5 minutes who fixed it immediately. Room was perfect...top floor, across from elevator with a beautiful view of the Falls. Would highly recommend this hotel to anyone visiting the area.

Posted by on Sep 10, 2021

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Comment from Hotel Management

Sep 10, 2021 by Front Office Manager

Hi Mariellen, Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

5 out of 5
Close to everything with a great view of American Falls.

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 21, 2020 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

5 out of 5
Close enough to walk to falls and restaurants Room was clean and inviting

Posted by on Sep 17, 2021

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Comment from Hotel Management

Sep 17, 2021 by Front Office Manager

Hi Colleen, Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

5 out of 5
The view of the falls is awesome, super close to everything. Very friendly staff also

Posted by on Nov 21, 2020

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Comment from Hotel Management

Nov 23, 2020 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

4 out of 5

Posted by on Sep 3, 2020

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Comment from Hotel Management

Sep 3, 2020 by Front Office Manager

Thanks so much for your positive rating-we appreciate it. We're glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We look forward to seeing you again soon. Have a wonderful day!

5 out of 5
Hotel was very clean and updated. Breakfast buffet in hotel restaurant was delicious. Pool was slightly cold.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

4 out of 5
Room was overall nice, however the beds should have more than a loose sheet over the mattress. Found this wasn’t the cleanest or comfiest thing to lay on.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 16, 2019 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

About the Vittoria Hotel and Suites

Location 5851 Victoria Ave, Niagara Falls, ON L2G3L6

Renovations + Closures

The following facilities or services will be unavailable from December 30 2022 to August 31 2023 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

The property will be renovating from December 2 2022 to August 31 2023 (completion date subject to change). The following areas are affected:

  • Dining venue(s)
  • Exterior
  • Fitness facilities
  • Hallway
  • Parking area
  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Vittoria Hotel and Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site. A business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. The business-friendly Vittoria Hotel and Suites also features a vending machine, concierge services, and a fireplace in the lobby. This 3-star Niagara Falls hotel is smoke free.

  • 108 guestrooms or units
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Niagara Falls, ON (XLV-Niagara Falls Train Station) (3 km / 1.8 mi)

Room Amenities

Vittoria Hotel and Suites offers 108 air-conditioned accommodations with safes and complimentary bottled water. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 49-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and microwaves can be requested.

  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Vittoria Hotel and Suites has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room microwave fee: CAD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vittoria Hotel Niagara Falls
  • Vittoria Hotel
  • Vittoria Niagara Falls
  • Vittoria Suites Niagara Falls
  • Vittoria Hotel and Suites Hotel
  • Vittoria Hotel and Suites Niagara Falls
  • Vittoria Hotel and Suites Hotel Niagara Falls

You should know

  • Up to 4 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.