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"The place is very rundown. It definitely needs some upkeep. The only good thing is the location. " More

By a verified traveler on Wed 16 Oct 2019

Hotel Description

Hotel near Fallsview Indoor Waterpark in Niagara Falls

Heart of Niagara Falls

With a stay at this Niagara Falls hotel, you'll be within a 5-minute walk of Fallsview Indoor Waterpark and Clifton Hill. Casino Niagara and Ripley's Believe it or Not are also within half a mile (1 km).

Water park

This hotel features a water park, free WiFi in public areas, and dry cleaning. Business travelers can take advantage of the business center. A safe deposit box and free newspapers are also provided.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 127 guestrooms offer free WiFi and coffee/tea makers. Other amenities include free newspapers, safes, and ironing boards.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$50* Per night/room Jul 20 - Jul 21

Junior Suite, 1 Bedroom, Jetted Tub, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, 2 Queen Beds (Waterpark Package - Across the Street from Fallsview Indoor Waterpark)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds (Waterpark Package - Across the Street from Fallsview Indoor Waterpark)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Clifton Victoria Inn at the Falls ratings based on 38 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Clifton Victoria Inn at the Falls

Everyone (20) Couples (6) Family (10)
1 out of 5
Everything. Would but bet coming back. This is our 4th time and each one has been worse than the previous.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by Courtney

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
Water was leaking onto the window seals from rain & snow. We had to line it with bathroom towels and they were soaked. Ceiling/wallpaper was falling down from it. Bathroom fan was broke & made such a loud noise that we had to unplug it. (you couldn't hear each other talking it was that loud). Ironing board was broke, light bulbs didn't seem to fit fixtures so they would blink on & off. (we had to keep tightening them). Hotel needs repairs, but with great location.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 12, 2019 by courtney

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
I would never come back to this hotel, the room was very dirty, dust was every where, sheet wasn’t clean, bed wasn’t comfortable at all, the worse hotel I have ever been

Posted by on Oct 24, 2019

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Comment from Hotel Management

Nov 9, 2019 by courtney

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5
The place is very rundown. It definitely needs some upkeep. The only good thing is the location.

Posted by on Oct 16, 2019

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Comment from Hotel Management

Nov 9, 2019 by courtney

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
Room needed some work. TV is poor, no TV guide, channel selection/availability is poor. Pool was dirty. Hot tub and sauna both out of order.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Nov 9, 2019 by courtney

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
Rooms faced the atrium area so you heard all talking or swimming, or eating that was going on. Carpets were buckling in room. You put the power on tv and it gives you 2 choices and NONE are to watch regular tv. I eventually figured out mine, but my relatives in the room next door had no idea how to watch tv. Having separate bedroom was great. Desk was very helpful. Free parking is excellent. Water in shower could be hotter. My fridge had a lot of melted water. Couldn't get the temp lower and was very warm in there for sleeping. Breakfast choices never changed. Glad it was free, but often places change something daily. Say one day bacon, one day ham, one day sausage, etc. Always same meat, always same fruit, always same muffins.

Posted by on Sep 19, 2019

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Comment from Hotel Management

Oct 29, 2019 by Courtney

Thank you for staying with us , we appreciate your feedback.

4 out of 5
pleased with facility. clean rooms. pleasant staff

Posted by on Sep 15, 2019

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Comment from Hotel Management

Oct 29, 2019 by Courtney

Thank you for staying with us , we appreciate your feedback.

3 out of 5
The hotel was not clean. The staff was friendly but could not answer questions. Hot tub was not working. Only three channels for TV.

Posted by on Aug 8, 2019

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4 out of 5
The staff during check in was extremely niece and accommodating

Posted by on Aug 5, 2019

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3 out of 5
The location was great with a convenience store right next door. Beds comfortable. Staff very friendly. Property needs updated (carpeting, hallways and bathrooms.) Hot tub broken. Shower was hot and cold and lacked pressure. When we tried to adjust it the nozzle fell off. Breakfast was a madhouse and needs improvement/extended hours. For the cost i expected better. I would'nt stay here again.

Posted by on Jul 21, 2019

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About the Clifton Victoria Inn at the Falls

Location 5591 Victoria Ave, Niagara Falls, ON L2G3L4

Property Features

Clifton Victoria Inn at the Falls offers its guests a water park (surcharge). Public spaces have free WiFi. You'll find a business center on site. The business-friendly Clifton Victoria Inn at the Falls also features gift shops/newsstands, complimentary newspapers in the lobby, and dry cleaning/laundry services. This Niagara Falls hotel is smoke free.

  • 127 guestrooms or units
  • 6 levels
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Niagara Falls Station (2.5 km / 1.6 mi)

Room Amenities

Clifton Victoria Inn at the Falls offers 127 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Please note: Waterpark access is not included in the room rate unless the room name indicates that waterpark passes are provided.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 72 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clifton Falls
  • Clifton Victoria
  • Clifton Victoria Falls
  • Clifton Victoria Inn
  • Clifton Victoria Inn Falls
  • Victoria Clifton
  • Victoria Clifton Inn
  • Clifton Victoria Inn Falls Niagara Falls
  • Clifton Victoria Falls Niagara Falls
  • Hampton Inn At The Falls
  • Clifton Victoria At The Falls
  • Clifton Victoria Inn at the Falls Hotel
  • Clifton Victoria Inn at the Falls Niagara Falls
  • Clifton Victoria Inn at the Falls Hotel Niagara Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.