"Continental breakfast food was disgusting! The sausage was terrible, the eggs were bad. The line for the waffles was an hour long because the other fo ... " More

By a verified traveler on Mon 23 Jul 2018

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Hotel Description

Hotel near Clifton Hill in Niagara Falls

Heart of Niagara Falls

Within a 5-minute walk of this well-placed hotel, you'll find Clifton Hill and Fallsview Indoor Waterpark. Casino Niagara and Ripley's Believe it or Not are also within half a mile (1 km).

Water park, indoor pool

A water park and an indoor pool are featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and free perks like buffet breakfast and free self parking.

Free WiFi, flat-screen TVs

The 127 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and room service. Other amenities include coffee/tea makers, free newspapers, and ironing boards.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$61 per night

Junior Suite, 1 Bedroom, Jetted Tub, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, 2 Queen Beds (Waterpark Package - Across the Street from Fallsview Indoor Waterpark)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds (Waterpark Package - Across the Street from Fallsview Indoor Waterpark)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Clifton Victoria Inn at the Falls ratings based on 51 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Clifton Victoria Inn at the Falls

Everyone (26) Couples (2) Family (1)
4 out of 5
Great location. Condition of the property, quality of bedding, breakfast, etc are average. Breakfast on par with this type of hotel. Free parking is a plus.

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 15, 2019 by NW

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Location was nice but the heater was not working sometimes it was too cold or too hot. Couldn’t work the faucets properly. Random people were knocking the door are running off when we opened. Overall we had bad experience.

Posted by , from Toronto on on Jan 6, 2019

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Comment from Hotel Management

Jan 11, 2019 by NW

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Hotel needs to be updated. However, the experience wasn't bad at all this time.

Posted by on Dec 28, 2018

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Comment from Hotel Management

Dec 28, 2018 by NW

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Great hotel staff very helpful and accommodating . Good breakfast buffet

Posted by , from Victoria BC on Sep 10, 2018

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Comment from Hotel Management

Sep 12, 2018 by NW

Thank you for staying with us. We appreciate your feedback.

2 out of 5
This property was a Hampton Inn by Hilton previously. However, it was sold off about 4 years ago to someone that owns 30 or more other properties in the area. There are a number of misleading items included in the advertisement for this place. First, it list a free hot breakfast. Well, it is free but suspect compared to what was expected. The waffle irons did not cook the batter completely and stuck consistently. The wait staff held the non stick spray hostage and would only use it sparingly when requested. Ok, so there are a number of issues with that. Second, when we entered the hotel room we noticed that the wallpaper peeling from the walls. The television did not work properly. There was a mound of trash behind the cabinets. The air conditioning also was spottie at best.When we reported it to the hotel staff we were told "Yes there are a few things that need repair". Third, we went up to the sixth floor and there were bucket collecting water from the leaking roof. Fourth, the hot tub was out of order. However, this was not a big deal all things considered. Overall, make this hotel your LAST option.

Posted by , from Maryland on Aug 13, 2018

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Comment from Hotel Management

Aug 13, 2018 by NW

We're sorry you were unhappy - we'll work hard to fix the issue's you experienced. Thanks for letting us know

1 out of 5
The A/C didn’t work good. We had to buy a fan. Wallpaper was pealing at the seams. The thermostat was the old dial one. The pool is a kiddy pool. Breakfast was cold and not of good variety. Lighting was dim. Bathroom light was very dim. Halfway was dirty, dim, and very hot. Elevator was slow. The mattress was smaller than the box spring so we kept hitting out shins.

Posted by on Aug 11, 2018

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Comment from Hotel Management

Aug 17, 2018 by NW

We're sorry you were unhappy - we'll work hard to fix the issue's you experienced. Thanks for letting us know

1 out of 5

Smelly

The hotel is very old and in need of an update. We had to change our room because the room had a horrible musty and chlorine smell. The inside rooms ac vents and pulls in from an enclosed lobby and pool area. We moved to a room on the outside wall, but it still had a musty smell. The ceiling outside our room collapsed in the morning due to the heaviness of rain.

Posted by on Jul 23, 2018

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Comment from Hotel Management

Jul 24, 2018 by NW

We're sorry you were unhappy - we'll work hard to fix the issue's you experienced. Thanks for letting us know

3 out of 5
Continental breakfast food was disgusting! The sausage was terrible, the eggs were bad. The line for the waffles was an hour long because the other food was horrible.

Posted by on Jul 23, 2018

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Comment from Hotel Management

Jul 23, 2018 by NW

We're sorry you were unhappy - we'll work hard to fix the issue's you experienced. Thanks for letting us know

4 out of 5

Great location

Second time staying here. Great location and rates were okay as well. Would stay again

Posted by on Jul 18, 2018

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Comment from Hotel Management

Jul 20, 2018 by Courtney

Thank you for staying with us . We appreciate your Feedback!

4 out of 5

Needs updating

Hotel needs to be updated and in need of repair. Staff are great. Close to the strip. We enjoyed our stay.

Posted by on Jun 17, 2018

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Comment from Hotel Management

Jun 18, 2018 by Courtney

Thank you for staying with us. We appreciate your Feedback!

About the Clifton Victoria Inn at the Falls

Location 5591 Victoria Ave, Niagara Falls, ON L2G3L4

Property Features

Clifton Victoria Inn at the Falls offers its guests a water park (surcharge), an indoor pool, and a sauna. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Clifton Victoria Inn at the Falls also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Niagara Falls hotel is smoke free.

  • 127 guestrooms or units
  • 6 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Niagara Falls Station (2.5 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Clifton Victoria Inn at the Falls offers 127 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels and pay movies. This Niagara Falls hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a water park (surcharge), an indoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 4 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

Please note: Waterpark access is not included in the room rate unless the room name indicates that waterpark passes are provided.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clifton Falls
  • Clifton Victoria
  • Clifton Victoria Falls
  • Clifton Victoria Inn
  • Clifton Victoria Inn Falls
  • Victoria Clifton
  • Victoria Clifton Inn
  • Clifton Victoria Inn Falls Niagara Falls
  • Clifton Victoria Falls Niagara Falls
  • Hampton Inn At The Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.