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4.2 out of 5

"At check in, the staff was very friendly and helpful. I needed to know where to park my car that is closed to the Falls. The staff gave me a clear d ... " More

By a verified traveler on Mon 22 Aug 2016

Hotel Description

Family-friendly 3-star resort near Fallsview Casino

In suburbs

You'll be within half a mile (1 km) of Lundy's Lane and 2 miles (3 km) of Canada One Factory Outlets with a stay at this Niagara Falls resort. Also, Waves Indoor Waterpark is within half a mile (1 km) and Niagara Falls History Museum is within 3 miles (5 km).

Full-service spa, dining

This smoke-free resort features a full-service spa, a water park, and 3 restaurants. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the 2 indoor pools and perks like free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 204 guestrooms also offer free WiFi and TVs with cable channels. Room service, coffee/tea makers, and free weekday newspapers are also available.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$88 per night

Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Americana Waterpark Resort and Spa ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Americana Waterpark Resort and Spa

Everyone (3) Family (2)
4 out of 5
THe waterpark was smaller than expected, but the wave pool is the best one any of us have ever been in and we have gone to many different waterparks accross Canada and the US.

Posted by on May 20, 2019

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Comment from Hotel Management

May 21, 2019 by Guest Services

Thank you for staying with us and for your rating. We are very happy to hear you enjoyed your time with us and we appreciate your feedback. Especially about how much you enjoyed our wave pool. We look forward to providing another great experience for you in the future!

4 out of 5
Enjoyed the restaurant and my room. the water park was good my kids wished it was a little bigger.

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 27, 2019 by Guest Services

Thank you for staying with us and for your review as well as your rating. We appreciate your feedback. We look forward to welcoming you back again.

5 out of 5

Great hotel right on the strip

Pros: This hotel is clean and the staffs are friendly. The resort is right on the strip and close to everything such as shopping, restaurants, and the Fall
Cons: This hotel needs to have more games in the Arcade.
Location: The hotel is right on a big strip with many places to eat. Also, it is close to the outlet mall and the fall.
At check in, the staff was very friendly and helpful. I needed to know where to park my car that is closed to the Falls. The staff gave me a clear direction to the parking lot. The best thing about this hotel is that there is an arcade and water park in the hotel and right on a big strip. This hotel is close to restaurants, outlet malls, and shops. And it is not far from the Falls. My children love the water park in the resort and even my husband like it too. We all had great fun at the water park and arcade. This hotel was a great choice for us and would love to stay there again when we go back to the Niagara Falls.

Posted by , from Connecticut on Aug 22, 2016

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Comment from Hotel Management

Oct 31, 2016 by Front Office Manager

Thank you for your feedback! We are thrilled to hear that you enjoyed your interactions with us and that you enjoyed our resort. We look forward to your return trip! Thank you!

3 out of 5
Slow check-in. Very disappointing. More staff need at the reception. Balcony door in my room was not possible to open. I needed fresh air in the morning but couldn't open door.

Posted by , from Toronto on Sep 1, 2015

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4 out of 5

Great for families

Pros: Close restaurants, Quiet
Cons: a little far from main event area in town.
My children loved this hotel. It made their day! Highly recommend for families. Wish it was a little closer to the night life, otherwise great bang for your buck..Wish we could have stayed longer. I have some great pictures of time spent with my children. Ages 2 and 4.

Posted by , from Watertown, NY 13601, USA on Nov 16, 2011

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4 out of 5

Comfortable, well equiped room.

Very happy with the room, however disappointed with the waterpark. Definately geared for children 10 and under. My 14 yr old was quite bored, and there was no indication in description or pictures that the waterpark was for the younger set.

Posted by on Aug 15, 2011

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4 out of 5

ALMOST a perfect fit for a working family

Love the water park...smaller than the one we usually go to, but the kids really enjoyed it. There is a station on the TV that lets someone back in the room take a look at the center area. Not an excuse not to leave the kids unattended, of course. The family room (two bedrooms and three queen beds) was fantastic, though it would be better with one less sink and one more toilet. There were three sinks but only one bathroom. The room was clean and neat. No safe in the room, though. Not too far from fallside (biking but not walking distance). The food at the water park is good. DO NOT go to the restaurant in the hotel! The prices are high and the food quality is not up to par. The staff was helpful and went out of their way to help us get to where we were going. When someone misentered the information for our package, they not only corrected it but also apologized...and we didn't find the error. They did. My biggest complaint? The Internet! First of all, they do not have the hard-wired ports in the rooms as advertised anymore, because "Now we have the wireless." But the wireless isn't secured wireless, and to access it, you have to take down all your firewalls. I can only assume that either their IT department is clueless or someone in the IT department is scamming guests. No responsible businessperson is going to hook up to an unshielded system with no firewalls of his/her own. We booked the hotel with the idea that I could work there, and I couldn't do any work. I work with secured sites and cannot strip my computer down to open. This is not common for hotels, and I was very disappointed.

Posted by on Aug 31, 2010

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5 out of 5

Had a Blast!!

Our hockey team and their families stayed over the weekend of a tournament and everyone had a great time. We had a room for our teams to visit in together which was handy. Our family will definately be back with or without the team!! An excellent value!

Posted by on Dec 9, 2008

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1 out of 5

the worst

This was the WORST hotel I have ever stayed in my entire life and I am requesting a total refund. The hotel looked like nothing on the internet (have pictures to prove it) and the rooms smelled like garbage we was given a free upgrade and both of those rooms smell like cigarette smoke and beer. I wanted a refund at that time but the constomer service rep would not allow it. I did not want to stay at that Hotel. I spent an hour on the phone pleading with the rep to give me a refund so that I could go to another hotel but he would not. I will be reporting this matter to the Better Business Bureau, if this matter is not resolved. And the hotel has charged my card an additional charge for nothing and I am trying to have the charges reverse. This was the 1st and last time I will be using your services. I have always used other online travel agencies and have always been pleased.

Posted by on Nov 3, 2008

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5 out of 5

Great Value

This is the best value for your money. I went with my 7 year old daughter and 9 year old son. They played all day! They had a blast. Not as big as some indoor water parks we have been to, but there were no crowds and no waiting and it cost WAY LESS. They had a blast. I definitely will do it again. (note: if you sign up for the hotels updates they will e-mail you on special rates-I got a great deal). The only bad part is the beds. They were really hard!

Posted by on Aug 22, 2008

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About the Americana Waterpark Resort and Spa

Location 8444 Lundy's Lane, Niagara Falls, ON L2H 1H4

Property Features

Americana Waterpark Resort and Spa offers its guests a full-service spa, a water park, and 2 indoor swimming pools. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. You'll find a business center on site. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Americana Waterpark Resort and Spa. For a fee, parking is available. This 3-star Niagara Falls resort is smoke free.

  • 204 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • Dining venue
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of indoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (123.5 km / 76.7 mi)
  • Train station: Niagara Falls Station (7.8 km / 4.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Americana Waterpark Resort and Spa offers 204 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Premium cable television is provided. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Americana Waterpark Resort and Spa has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a water park, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Basketball on site

Spa Services

Senses Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is 19

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 14.50 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 15.95 for adults and CAD 8.45 for children (approximately)
  • Self parking fee: CAD 20.00 per night
  • Rollaway bed fee: CAD 14.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Americana Resort Waterpark
  • Americana Waterpark
  • Americana Waterpark Niagara Falls
  • Americana Waterpark Resort
  • Americana Waterpark Resort Niagara Falls
  • Americana Hotel Niagara Falls
  • Americana Resort Niagara Falls
  • Americana Waterpark Resort Spa

You should know

  • Pool access available from 10 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.