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"Wall all that was expected of me and the family. " More

By a verified traveler on Sun 03 Apr 2022

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Hotel Description

Family-friendly 3-star resort near Waves Indoor Waterpark

In suburbs

Your stay at this resort will put you steps from Waves Indoor Waterpark and a 5-minute walk from Lundy's Lane. Also, Canada One Factory Outlets is within 2 miles (3 km) and Fallsview Casino is within 6 miles (10 km).

Poolside dining

This smoke-free resort features free water park access, a full-service spa, and 3 restaurants. Bring the family and enjoy the children's pool, waterslide, and kid-friendly dining. Enjoy the 2 indoor pools and perks like free WiFi.

Deluxe Room, 2 Queen Beds, Non Smoking, Americana Waterpark Resort and Spa

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$131* Per night/room Sep 5 - Sep 6

Suite, 1 King Bed, Jetted Tub, Americana Waterpark Resort and Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Americana Waterpark Resort and Spa ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Americana Waterpark Resort and Spa

Everyone (3) Family (6)
4 out of 5

Posted by on Mar 20, 2022

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4 out of 5
We came for a wedding and not the waterpark,so staying at the hotel was convenient! I used the wonderful Spa and would come back again. Convenient location and when not eating at the hotel, several good restaurants were nearby

Posted by , from Virginia on Oct 16, 2019

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Comment from Hotel Management

Oct 17, 2019 by Guest Services

Thank you for staying with us! We're happy you enjoyed your stay, and hope to see you again in the future!

1 out of 5
This place is junk stay away, rude staff, dirty rooms, smells like mold. Won’t refund my deposit because they saw I left a negative review on google now I have to fight to get it back. I have several pictures of mold in the tub leaky toilet and dirty q tips next to my bed. Can’t make this up

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 28, 2019 by Guest Services

Thank you staying with us and for your rating. We appreciate your feedback and are very sorry to hear about your experience. We would like to reassure you that if someone leaves a bad review it has no affect on a guest's security deposit what so ever. Please let us know if you need assistance in getting your deposit back if you have not already. We truly do appreciate our guests taking their time to let us know about their stay so we can improve our services. .Hopefully this experience will not deter you from staying with us again.

4 out of 5
Wall all that was expected of me and the family.

Posted by on Apr 3, 2022

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Comment from Hotel Management

Apr 6, 2022 by Guest Services

Thank you so much Herb for your awesome review and rating! We are so pleased to hear you and your family enjoyed your stay! We hope to see you all again for another fun vacation!

5 out of 5
The water park was perfect for my 5yr old. She has so much fun. The hotel room and lobby area was nicely renovated.

Posted by on Oct 5, 2021

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Comment from Hotel Management

Oct 6, 2021 by Guest Services

Thank you for staying with us and for your great rating! We really appreciate your feedback and are happy to hear you had a great time with us. We look forward to welcoming you back again in the future for another great experience!

4 out of 5
Na

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 7, 2021 by Guest Services

Thank you for staying with us and for your rating. We really appreciate your feedback and look forward to welcoming you back again soon.

4 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by Guest Servies Manager

Thank you!

4 out of 5

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 8, 2019 by Guest Services

Thank you so much for your review!

About the Americana Waterpark Resort and Spa

Location 8444 Lundy's Lane, Niagara Falls, ON L2H 1H4

Renovations + Closures

The following facilities or services will be unavailable from October 3 2021 to January 1 2023 (dates subject to change):

  • Fitness facilities

Property Features

Americana Waterpark Resort and Spa offers its guests a full-service spa, a complimentary water park, and 2 indoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. You'll find a business center on site. A children's pool, a spa tub, and spa services are also featured at the family-friendly Americana Waterpark Resort and Spa. Parking is available for a fee. This 3-star Niagara Falls resort is smoke free.

  • 202 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Cabanas by the pool (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Niagara Falls, ON (XLV-Niagara Falls Train Station) (7.8 km / 4.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Americana Waterpark Resort and Spa offers 202 air-conditioned accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.

Fields Bistro - This family restaurant serves breakfast only.

Boston Pizza - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Oasis Snack Bar - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Golfing nearby

Spa Services

Senses Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 19.95 for adults and CAD 9.95 for children (approximately)
  • Self parking fee: CAD 25 per night
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Americana Resort Waterpark
  • Americana Waterpark
  • Americana Waterpark Niagara Falls
  • Americana Waterpark Resort
  • Americana Waterpark Resort Niagara Falls
  • Americana Hotel Niagara Falls
  • Americana Resort Niagara Falls
  • Americana Waterpark Resort Spa
  • Americana Waterpark And Spa
  • Americana Waterpark Resort and Spa Resort
  • Americana Waterpark Resort and Spa Niagara Falls
  • Americana Waterpark Resort and Spa Resort Niagara Falls

You should know

  • Pool access available from 10 AM to 8 PM.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.