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"The hotel and staff was great. The room was very spacious, clean and comfortable. My only issue was thebmy reservation stated I will have a balcony an ... " More

By a verified traveler on Mon 28 Aug 2017

Hotel Description

Hotel near Fallsview Casino in Niagara Falls

In entertainment district

Within a 10-minute walk of this Fallsview hotel, you'll find Fallsview Casino and Skylon Tower. Clifton Hill and Horseshoe Falls are also within 2 miles (3 km).

Dining, outdoor pool

This hotel features an outdoor pool, an indoor pool, and a restaurant. Enjoy the spa tub and perks like free WiFi. Self parking, a business center, and a grocery/convenience store are also offered.

Free WiFi, satellite TV

The 243 individually decorated guestrooms offer free WiFi and balconies or patios. TVs come with satellite channels, and other amenities include free local calls and free toiletries.

Fallsview Hotel ratings based on 76 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Fallsview Hotel

Everyone (25) Family (1)
2 out of 5
non smoking facility, elevator smell smoke. The picture here is deceiving. It does not look like it at all

Posted by on Oct 18, 2019

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4 out of 5

Posted by on May 7, 2019

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Comment from Hotel Management

May 29, 2019 by Liz Front Office Manager

We love to get feedback from our guests. Thank you! We hope to see you back again soon.

2 out of 5
The extra fees that were not mentioned when booking for parking and other things.

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 6, 2019 by MC

Thank you for your review. I apologize for your negative experience. I do hope you stay with us again so we can provide you with a pleasant stay.

5 out of 5

Posted by on Oct 2, 2018

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Comment from Hotel Management

Oct 3, 2018 by management

Thank you for your review. We appreciate your feedback. We hope to see you again soon!

3 out of 5
I did get what I paid for. I went through Travelocity. Outside pool was not very clean. Tile on jacuzzi needed cleaning.

Posted by on Jun 5, 2018

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Comment from Hotel Management

Jun 8, 2018 by management

Thank you for your review. We look forward to have you stay with us again!

3 out of 5

Nice and convenient location but..

The hotel and staff was great. The room was very spacious, clean and comfortable. My only issue was thebmy reservation stated I will have a balcony and I did not receive that. I will stay again.

Posted by , from Rochester, NY on Aug 28, 2017

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Comment from Hotel Management

Aug 31, 2017 by Connor

I am so happy to hear that you enjoyed your stay. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.

2 out of 5

The brand name of the hotel

It was like staying at a Motel 6. I expected more since it was a good brand name hotel I love the location and price. I Didn't feel safe. My patio door was unlocked. Needs an upgrade like new carpet and paint inside and outside. Need cameras and bright lights in the hallways.

Posted by , from Chicago on Jun 5, 2017

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Comment from Hotel Management

Jun 7, 2017 by Kaitlyn

We are in the middle of a three year renovation plan that will update most areas of the hotel. So sorry to hear about the issues you experienced while at our hotel. We have addressed this with the appropriate teams. I am so happy to hear that you enjoyed our convenient location. We hope to see you back again soon so that you can see our progress. Thank you for staying with us.

4 out of 5

Comfortable

Clean. A little outdated. Bed soooooo comfortable. Staff helpful and knowledgeable. Great place for walking everywhere. Great I hop next door. But very exspensive

Posted by , from ct on Oct 8, 2016

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5 out of 5

Location was close to the Niagra Falls

From the moment we checked in the staff was very friendly. I would highly recommend this place to anyone looking for convenience.

Posted by , from Maine on Sep 3, 2016

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2 out of 5
Pros: Location is good but so is the location of hotels in the area.
Cons: Needs updating.
Very disappointing! Dark, dingy, unpleasant. Noisy A/C. Room key did no work twice and had to reprogrammed. Stained carpets throughout. Parking extra $20 per day. Pay little extra and stay at a better hotel.

Posted by on Aug 21, 2016

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Property Features

Fallsview Hotel offers its guests an indoor pool, an outdoor pool, and a spa tub. There's a restaurant on site. You'll find a business center on site. Public spaces have free WiFi. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at Fallsview Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this Niagara Falls hotel.

  • 243 guestrooms or units
  • 6 levels
  • 3 buildings
  • Built in 1965
  • Dining venue
  • Business facilities
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (45.3 km / 28.1 mi)
  • Train station: Niagara Falls Station (4 km / 2.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Fallsview Hotel offers 243 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Private balcony or patio
  • Television
  • Satellite channels
  • Movies for purchase
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 1 PM.

IHOP Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 19

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD $30 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16 and CAD 20 per person (approximately)
  • Self parking fee: CAD 15 per night (in/out privileges)
  • Early check-in fee: CAD 40 (subject to availability)
  • Late check-out fee: CAD 30 (subject to availability)
  • Rollaway bed fee: CAD $30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Fallsview Hotel
  • Hotel Best Western Fallsview Niagara Falls
  • Niagara Falls Best Western Fallsview Hotel
  • Hotel Best Western Fallsview
  • Best Western Fallsview Niagara Falls
  • Best Western Hotel
  • Fallsview Hotel Hotel
  • Fallsview Hotel Niagara Falls
  • Hotel Fallsview Hotel Niagara Falls
  • Niagara Falls Fallsview Hotel Hotel
  • Hotel Fallsview Hotel
  • Fallsview Hotel Niagara Falls
  • Best Western Fallsview
  • Fallsview Niagara Falls
  • Fallsview Hotel Hotel Niagara Falls
url importing https://www.travelocity.com/Niagara-Falls-Hotels-Fallsview-Hotel.h16412-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.