Close to airport
Within 3 miles (5 km) of this Kitchener hotel, you'll find Chicopee Ski and Summer Resort and Chicopee Tube Park. Cambridge Butterfly Conservatory and Kitchener Memorial Auditorium Complex are also within 6 miles (10 km).
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 3 conference rooms, as well as express check-out and free Internet in public areas. There's a 24-hour fitness center on site, and laundry facilities and concierge services are also offered.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 82 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, coffee/tea makers, and free newspapers are also available.
Dec 7, 2019 by Front Desk Reservations
Thanks very much for staying with us. We appreciate your feedback. Take care.
Apr 30, 2019 by Front Desk Reservations
Hello, We are sorry you had conflicting issues with your stay. As our reviews do speak for themselves with regards to cleanliness of our hotel and rooms, there are always room for improvements. That being said, without letting us know before you left, or while you were here which would have been even better, we are unable to address the issues directly that you seem to have had with your stay. It would have been our pleasure to help you. We are a non-smoking hotel, so we are not sure why there would be 'residual smoke smell in the rooms'??? As for the cleanliness, as you mentioned the bed was 'clean and comfortable' so that would resonate throughout the room, but we understand that you felt differently. We are sorry for any inconvenience. We are pending guestroom renovations. We are sorry you didn't enjoy your stay with us. Wishing you all the best in your future travels. Kind Regards, Front Desk Reservations Kitchener Inn and Suites
Sep 24, 2018 by Front Desk Reservations
Hello Claire, Thank you so much for taking the time to send in your review. We are pleased to know the location works well, and you enjoy the surroundings we provide. It is our pleasure always to have you stay with us!! Warm Regards, Front Desk Reservations Kitchener Inn and Suites
Jun 15, 2018 by Front Desk Reservations
Hello, We are sorry you were disturbed from the noise outside of the hotel. Although it was out of our control, we do understand. It was an overly busy week in our city due to families coming in for graduations, as well as a large three day concert. Perhaps this resulted in the extra traffic. Should you choose to try us again, we do have other room types available that are located in different areas of the hotel. Kind Regards, Front Desk Reservations Kitchener Inn and Suites
Jan 20, 2020 by Front Desk Reservations
Hello, We thank you for taking the time to share your review with us. We do apologize if the towel bar got in the way. We are not sure if that was using your accessible chair you brought with you, or just in general. We will have Maintenance look at it anyway. Thank you for the kind comments with regards to the cleanliness and the breakfast. It was our pleasure! Kind Regards, Front Desk Reservations Kitchener Inn and Suites
As a guest of Kitchener Inn & Suites, you'll find a 24-hour fitness center, tour/ticket assistance, and multilingual staff. There are 3 meeting rooms available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Kitchener Inn & Suites also features gift shops/newsstands, coffee/tea in a common area, and concierge services. Free self parking is available. This Kitchener hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free RV, bus, truck parking
Kitchener Inn & Suites offers 82 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.