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4.0 out of 5

"We had the accessible room directly over the main entrance so the view out the window was limited by the facade, also the towel shelf was in the way g ... " More

By a verified traveler on Mon 20 Jan 2020

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Hotel Description

Hotel near Chicopee Ski and Summer Resort in Kitchener

Close to airport

Within 3 miles (5 km) of this Kitchener hotel, you'll find Chicopee Ski and Summer Resort and Chicopee Tube Park. Cambridge Butterfly Conservatory and Waterloo Region Museum are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 3 conference rooms, as well as the business center and free Internet in public areas. There's a 24-hour gym on site, and laundry facilities and concierge services are also offered.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$79* Per night/room Oct 23 - Oct 24

Suite, 1 King Bed with Sofa bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kitchener Inn & Suites ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kitchener Inn & Suites

Everyone (1) Couples (2) Family (3)
3 out of 5
No wifi access

Posted by on Aug 17, 2022

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Comment from Hotel Management

Aug 18, 2022 by Kitchener Inn and Suites

Hello Dane, We recently upgraded our Wifi this summer, and to date have had no issues/customer concerns. You mentioned that you did get connected after we provided you with the Wifi Support number, when we did a follow up with you. Perhaps the type of phone or settings(Firewalls) can sometimes prevent the easy access to log on. We are happy that our Tech Support was able to assist you. Regards

5 out of 5
It was easy to find off 401 Easy next morning to get on 8

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 7, 2019 by Front Desk Reservations

Thanks very much for staying with us. We appreciate your feedback. Take care.

4 out of 5
We had the accessible room directly over the main entrance so the view out the window was limited by the facade, also the towel shelf was in the way getting up from the Toilet. However the room was very clean and large and the continental breakfast excellent.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 20, 2020 by Front Desk Reservations

Hello, We thank you for taking the time to share your review with us. We do apologize if the towel bar got in the way. We are not sure if that was using your accessible chair you brought with you, or just in general. We will have Maintenance look at it anyway. Thank you for the kind comments with regards to the cleanliness and the breakfast. It was our pleasure! Kind Regards, Front Desk Reservations Kitchener Inn and Suites

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. There are 3 meeting rooms available. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Kitchener Inn & Suites. Free self parking is available. This Kitchener hotel is smoke free.

  • 82 guestrooms or units
  • 6 levels
  • Built in 2006
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Kitchener Inn & Suites offers 82 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers. This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.00 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hilton Hotel Kitchener
  • Hampton Inn Hilton Kitchener
  • Hampton Inn Kitchener
  • Hilton Kitchener
  • Kitchener Hampton Inn
  • Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
  • Hampton Inn & Suites By Hilton Kitchener Ontario
  • Hampton Inn And Suites By Hilton Kitchener
  • Hampton Inn Hotel Kitchener
  • Kitchener Inn & Suites Hotel
  • Kitchener Inn & Suites Kitchener
  • Kitchener Inn & Suites Hotel Kitchener

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Kitchener Inn & Suites.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.