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4.5 out of 5

"Right in the centre of Kitchener, nothing else within a half-kilometre until the Walper re-opens next year. Newly renovated, attractive and well-desi ... " More

By a verified traveler on Mon 30 Mar 2015

Hotel Description

Family-friendly 3.5-star hotel near University of Waterloo

City center stay

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Centre In The Square and within 3 miles (5 km) of Bingemans. TheMuseum and Conrad Centre for the Performing Arts are also within half a mile (1 km).

Family-friendly fun

This hotel features a restaurant, an indoor pool, and a bar/lounge. Bring the family and enjoy the bowling alley, mini golf, and arcade/game room. Enjoy the health club and perks like free WiFi.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 201 guestrooms also offer free WiFi and LED TVs. Other amenities include free wired Internet, refrigerators, and microwaves.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$90* Per night/room Jan 26 - Jan 27

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Kitchener-Waterloo ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Kitchener-Waterloo

Everyone (2)
4 out of 5

The only place to stay in downtown Kitchener.

Right in the centre of Kitchener, nothing else within a half-kilometre until the Walper re-opens next year. Newly renovated, attractive and well-designed. A long walk from the elevator to many rooms. Bathroom smallish, overmount sink could not be plugged, toilet was wedged in a corner - very tight for "big hips". Otherwise all room conveniences present and accounted for. Four pillows and a bolster on each bed.

Posted by , from Toronto on Mar 30, 2015

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Comment from Hotel Management

Apr 14, 2015 by Lucy

Dear Peter, Thank you for your feedback on your stay with us at the Crowne Plaza. We appreciate your comments about our newly renovated rooms and their designs. We hope that you decide to stay with us on your next visit to Kitchener. Warm Regards, Lucy Domingos Front Office Manager

5 out of 5

Posted by on Apr 16, 2019

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Comment from Hotel Management

Apr 22, 2019 by Front Office Maanger

Hi Anonymous, Thank you for staying with us!

About the Crowne Plaza Kitchener-Waterloo

Location 105 King St E, Kitchener, ON N2G2K8

Property Features

As a guest of Crowne Plaza Kitchener-Waterloo, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. An arcade/game room, multilingual staff, and complimentary newspapers in the lobby are also featured at the family-friendly Crowne Plaza Kitchener-Waterloo. For a fee, parking is available. This 3.5-star Kitchener hotel is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 10 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Arcade/game room
  • Miniature golf on site
  • Bowling alley on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (87.2 km / 54.2 mi)
  • Train station: Kitchener Station (1.4 km / 0.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Kitchener-Waterloo offers 201 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. This Kitchener hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Aqua Lounge Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Aqua Lounge Restaurant - This bar specializes in American cuisine and serves dinner only.

Late night fare is available from room service (during limited hours).

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Miniature golf on site
  • Golfing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Racquetball/squash on site
  • Ecotours nearby
  • Snow tubing nearby
  • Fitness classes on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Bowling alley on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 9.00 and CAD 15.95 per person (approximately)
  • Self parking fee: CAD 12.00 per night (in/out privileges)
  • Valet parking fee: CAD 20.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Kitchener-Waterloo Hotel
  • Crowne Plaza Kitchener-Waterloo
  • Delta Kitchener-Waterloo Hotel Kitchener
  • Crowne Plaza Kitchener-Waterloo Hotel
  • Crowne Plaza Kitchener-Waterloo Kitchener
  • Crowne Plaza Kitchener-Waterloo Hotel Kitchener

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.