Heart of Kitchener
Within a 10-minute walk of the hotel, you'll find Kitchener-Waterloo Art Gallery and Centre In The Square. Kitchener Memorial Auditorium Complex and Bingemans are also within 3 miles (5 km).
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, as well as the business center and free WiFi in public areas. Self parking, a lobby fireplace, and express check-out are also offered.
Free Internet, soaking tubs
Boasting deep soaking bathtubs, the 201 guestrooms also offer free WiFi and LED TVs. Other amenities include free wired Internet, refrigerators, and microwaves.
Mar 2, 2020 by M Gareau
Dear Anonymous, Thank you for your 4 star review, it is appreciated. We are happy to hear that you enjoyed the breakfast and location. We look forward to seeing you again soon! Warm regards, Martina Gareau Assistant Front Office Manager
Apr 14, 2015 by Lucy
Dear Peter, Thank you for your feedback on your stay with us at the Crowne Plaza. We appreciate your comments about our newly renovated rooms and their designs. We hope that you decide to stay with us on your next visit to Kitchener. Warm Regards, Lucy Domingos Front Office Manager
Mar 1, 2020 by M Gareau
Dear Anonymous, We are so happy to hear that we were able to provide you with an excellent 5/5 stay! We look forward to your next visit with us. Warm regards, Martina Gareau Assistant Front Office Manager
Apr 22, 2019 by Front Office Maanger
Hi Anonymous, Thank you for staying with us!
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. An indoor pool, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-friendly Crowne Plaza Kitchener-Waterloo, an IHG Hotel. Parking is available for a fee. This 3.5-star Kitchener hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
Crowne Plaza Kitchener-Waterloo, an IHG Hotel offers 201 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Aqua Lounge Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Aqua Lounge Restaurant - This bar specializes in American cuisine and serves dinner only.
Late night fare is available from room service (during limited hours).
Recreational amenities at the hotel include an indoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.