See all properties

Crowne Plaza Kitchener-Waterloo by IHG

4.0 star property
4-star spa hotel near Kitchener-Waterloo Art Gallery

Choose dates to view prices

Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG

Exterior
Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board
Meeting facility
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Spa

Explore the area

View in a map
105 King St E, Kitchener, ON, N2G2K8
  • Place, Kitchener City Hall
    ‪7 min walk‬
  • Place, Centre In The Square
    ‪8 min walk‬
  • Place, Kitchener Memorial Auditorium Complex
    ‪20 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(97 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

7.2 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

You may also like

Ad
BBQ/picnic area

Homewood Suites by Hilton Cambridge Waterloo Ontario

Hespeler
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 772 reviews
$114 nightly
The price is $134
Dec 7 - Dec 8
Total with taxes and fees
Homewood Suites by Hilton Cambridge Waterloo Ontario

About the neighborhood

Kitchener

Central Kitchener getaway .Within a 10-minute walk of this Downtown Kitchener hotel, you'll find Kitchener-Waterloo Art Gallery and Centre In The Square. Kitchener Memorial Auditorium Complex and Wilfrid Laurier University are also within 3 miles (5 km).

What's nearby

  • Victoria Park - 7 min walk - 0.4 miles
  • Kitchener City Hall - 7 min walk - 0.4 miles
  • Centre In The Square - 8 min walk - 0.5 miles
  • Kitchener-Waterloo Art Gallery - 8 min walk - 0.5 miles
  • Kitchener Memorial Auditorium Complex - 20 min walk - 1.1 miles

Getting around

  • Kitchener Station - 14 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 67 min drive

Restaurants

  • ‪Crabby Joe's Bar & Grill - ‬1 min walk
  • ‪Kung Fu Tea - ‬2 min walk
  • ‪Casa Toro 88 - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Café Clementina - ‬1 min walk

About this property

Crowne Plaza Kitchener-Waterloo by IHG

4-star spa hotel near Kitchener-Waterloo Art Gallery
Crowne Plaza Kitchener-Waterloo by IHG offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Kitchener-Waterloo by IHG. Parking is available for a fee.

This 4-star Kitchener hotel is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 10 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Kitchener-Waterloo by IHG offers 201 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Karma Medi Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Similar properties

Lobby
DoubleTree by Hilton Kitchener
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 617 reviews
$95 nightly
The price is $112
Dec 21 - Dec 22
Total with taxes and fees
DoubleTree by Hilton Kitchener

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 37-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 10:00 AM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo by IHG Hotel
Crowne Plaza Kitchener Waterloo an IHG Hotel
Crowne Plaza Kitchener-Waterloo by IHG Kitchener
Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener

Frequently asked questions

How close is Crowne Plaza Kitchener-Waterloo by IHG to the airport?

Crowne Plaza Kitchener-Waterloo by IHG is 8 mi (19-min drive) away from the Kitchener, ON (YKF-Region of Waterloo Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Kitchener-Waterloo by IHG?

As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Kitchener-Waterloo by IHG on Dec 15, 2025 start from $102.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Kitchener-Waterloo by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Kitchener-Waterloo by IHG.

Does Crowne Plaza Kitchener-Waterloo by IHG offer free breakfast?

Crowne Plaza Kitchener-Waterloo by IHG does not offer free breakfast.

Is there a casino at Crowne Plaza Kitchener-Waterloo by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Kitchener-Waterloo by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crowne Plaza Kitchener-Waterloo by IHG?

Free parking is not available at this hotel. Self parking is available for CAD 12.00 per night.

Does Crowne Plaza Kitchener-Waterloo by IHG have a pool?

Crowne Plaza Kitchener-Waterloo by IHG features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 AM.

Does Crowne Plaza Kitchener-Waterloo by IHG have a restaurant?

Crowne Plaza Kitchener-Waterloo by IHG is home to Aqua Lounge Restaurant, which features American cuisine and brunch.

Does Crowne Plaza Kitchener-Waterloo by IHG have a spa?

Pamper yourself with a day at Karma Medi Spa, where you can enjoy hydrotherapy, body treatments, and body scrubs.

How close is Crowne Plaza Kitchener-Waterloo by IHG to downtown Kitchener?

Crowne Plaza Kitchener-Waterloo by IHG is 0.2 mi away from Kitchener.

Reviews

Crowne Plaza Kitchener-Waterloo by IHG Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 713 out of 1411 reviews
Rating 8 - Good. 383 out of 1411 reviews
Rating 6 - Okay. 184 out of 1411 reviews
Rating 4 - Poor. 53 out of 1411 reviews
Rating 2 - Terrible. 78 out of 1411 reviews

Reviews

8/10 Good

Fei

Stayed 3 nights in Aug 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff… nice hotel though room was a little tired but clean which is the main thing
Stayed 3 nights in Aug 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lean room, great check in, parking safe
Stayed 4 nights in Aug 2025

10/10 Excellent

Sabrina

Stayed 1 night in Aug 2025

8/10 Good

Russ

Liked: Cleanliness, amenities, property conditions & facilities
Great stay !
Stayed 2 nights in Aug 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Lots to offer at this hotel with pool, large gym, indoor mini golf and bowling. Staff were tentative. Parking was not the greatest with the upper lot under construction.
Stayed 2 nights in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
Parking lot under construction limited parking at this time there.
Stayed 2 nights in Aug 2025

6/10 Okay

Chad

Liked: Cleanliness, staff & service
The parking was a nightmare and there were lots of people without spaces. When I finally settled in the room the wifi wouldn’t load or was so slow from overuse that I couldn’t use it.
Stayed 1 night in Aug 2025

10/10 Excellent

Lorie

Stayed 2 nights in Aug 2025

10/10 Excellent

Pat

Liked: Cleanliness
Friendly staff, clean rooms, good location
Stayed 1 night in Aug 2025

6/10 Okay

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's odd that you need to walk through a dark alley to get to the parking garage. The room didn't have extra garbage bags to empty garbage. Also, it would be nice to have some disposable cups for coffee to go and brushing teeth. 1 heavy glass cup was provided in the bathroom when 3 of us were staying there. Only 2 towels provided. The pool location is odd. Where are the bathrooms for swimmers to use? No shower for swimmers to use.
Stayed 1 night in Aug 2025

10/10 Excellent

zia

Liked: Staff & service, amenities, property conditions & facilities
Great staff at reception
Stayed 1 night in Aug 2025

6/10 Okay

Reta

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The only thing I liked about the property is the location of it and the cleanliness of it. But the parking, the area, and the lack of television I will not be returning.
Stayed 2 nights in Aug 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, decor, bar, lounges, location, neat there's an arcade. Would be a good place for a big party, for some reason there is bowling and mini golf. Great breakfast. The pool is weird, in a glass fishbowl with dry lounges surrounding and locked showers on a separate floor, not really appealing or accessible. The fitness centre is extensive and impressive, seems new. Overall a lovely time.
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco

Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent gym and exercise facility. Maybe the best that ive ever seen. Great recreation options including bowling, ping pong, mini golf and a video arcade. Helpful friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Wanda

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Tu?n

Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Staff & service
Great stay, lovely hotel.
Stayed 1 night in Jul 2025

8/10 Good

Suzanne

Stayed 1 night in Aug 2025

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking was crap i had to go in back, all had construction, elevator was not working for half the hotel. Very confusing layout. Will not be back unless forced to.
Stayed 2 nights in May 2025

8/10 Good

Yurai, New York

Stayed 1 night in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mohammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleanliness and safety was the best as well as location in Kitchener in downtown area.the staff were very polite and professional. breakfast was fine too.
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, room comfort
The only thing that was not easy, its the door banging all hours of the day and night. The doors close so hard, I jumped in my bed every time. You should do with the door, the same system like the drawers
Stayed 3 nights in Aug 2025