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"They penny pinch to the point it kind of makes me think its not a premium hotel with paid off-site parking and an additional fee just for in suite int ... " More

By a verified traveler on Sun 21 Mar 2021

Hotel Description

3.5-star hotel near Fallsview Casino

City center stay

Within a 15-minute walk of this Fallsview hotel, you'll find Fallsview Casino and Skylon Tower. Journey Behind The Falls and Clifton Hill are also within 2 miles (3 km).

Renovated in 2016

This smoke-free hotel's 3 restaurants, 2 bars/lounges, and indoor pool are some of the featured amenities. Traveling on business? Take advantage of the 10 conference rooms, as well as the business center and WiFi in public areas. Self parking, a coffee shop, and limo/town car service are also offered.

WiFi, refrigerators

Featuring conveniences like living rooms and refrigerators, the 613 guestrooms also offer WiFi and flat-screen TVs with digital channels. Microwaves, minibars, and room service are also available.

Studio, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$95* Per night/room May 9 - May 10

2 Queen Beds - Fallsview Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Jr. Presidential - Whirlpool - Fallsview Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

One King Bed - Whirlpool - Fallsview Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Queen Beds - Cityview Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

3 Queen Beds - Fallsview Suite with Whirlpool

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Niagara Falls Fallsview ratings based on 81 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Niagara Falls Fallsview

Everyone (33) Couples (15) Family (31)
5 out of 5
Very quick service. Attentive staff. Enjoyed our short stay.

Posted by , from Mississauga on Oct 19, 2020

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2 out of 5

Posted by on Jul 3, 2020

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5 out of 5
Very close to niagara falls and all activities outside the hotel.

Posted by , from New York on Feb 18, 2020

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Comment from Hotel Management

Feb 20, 2020 by AM

Thank you for taking the time to review our hotel. We are so glad to hear you loved our location!

5 out of 5

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 31, 2020 by AM

Thank you for your review!

5 out of 5
Everything was excellent 5 star hotel. All staff were courteous inside and out.

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 13, 2020 by AM

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We do take pride in catering to our guests' needs the best way we can. Looking forward to seeing you again soon!

2 out of 5
Same service as a $70 night place. Toilet handle was broken. Staff not friendly. Food horrible. Elevator wait 15 minutes. Only could get it to stop if you went up and then down

Posted by on Dec 19, 2019

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Comment from Hotel Management

Dec 19, 2019 by AM

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations through training and amenities. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you encountered with comfort and hospitality. Should you return to our area in the future, we would love to have you back, so we may better demonstrate the complete quality stay you expect and deserve.

2 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 18, 2019 by AM

Thank you for staying with us and taking the time to rate our hotel. We hope you will consider staying with us again.

5 out of 5

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 10, 2019 by AM

Thank you for staying with us and taking the time to rate our hotel. We hope to have you back again!

3 out of 5

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 3, 2019 by AM

Thank you for staying with us and taking the time to rate our hotel. We hope you will consider staying with us again.

5 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 26, 2019 by AM

Thank you for staying with us and taking the time to rate our hotel. We hope to have you back again!

About the Embassy Suites by Hilton Niagara Falls Fallsview

Location 6700 Fallsview Blvd, Niagara Falls, ON L2G3W6

Property Features

There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A business center and limo/town car service are available. Public spaces have WiFi for a fee. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. An indoor pool, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly Embassy Suites by Hilton Niagara Falls Fallsview. You'll have access to the indoor pool at a partner property. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Niagara Falls Fallsview was completed in January 2016. This 3.5-star Niagara Falls hotel is smoke free.

  • 613 guestrooms or units
  • 42 levels
  • 3 dining venues
  • 2 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2003
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (45.6 km / 28.3 mi)
  • Train station: Niagara Falls, ON (XLV-Niagara Falls Train Station) (4.5 km / 2.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Niagara Falls Fallsview offers 613 accommodations with minibars and laptop-compatible safes. Accommodations offer separate living rooms. Flat-screen televisions come with digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Living room
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

T.G.I Fridays - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Keg Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving or departing on NFL game day are subject to additional parking and check-in restrictions.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 5
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: CAD 9.95 per day (rates may vary)
  • Secured self parking fee: CAD 60 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton Hotel Niagara Falls Fallsview
  • Embassy Suites Hilton Niagara Falls Fallsview
  • Embassy Suites Niagara Falls Fallsview
  • Niagara Falls Fallsview Embassy Suites
  • Embassy Suites Hilton Niagara Falls Fallsview Hotel
  • Embassy Suite Niagara Falls
  • Embassy Suites Niagara Falls
  • Niagara Falls Embassy Suites
  • Embassy Suites by Hilton Niagara Falls Fallsview Hotel
  • Embassy Suites by Hilton Niagara Falls Fallsview Niagara Falls

You should know

  • Up to 5 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.