4.2 out of 5

"Very nice and convenient to everything within walking distance. Highly recommend. " More

By a verified traveler on Fri 29 Jun 2018

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Hotel Description

Family-friendly 4-star hotel near Journey Behind The Falls

City center retreat

Within a 10-minute walk of this Fallsview hotel, you'll find Fallsview Casino and Skylon Tower. Scotiabank Convention Centre and Journey Behind The Falls are also within 2 miles (3 km).

Renovated in 2018

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free Internet, comfy beds

The 224 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, free wired Internet, and flat-screen TVs.

Room, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$267 per night

Room, 1 King Bed, Non Smoking, Jetted Tub (US Falls View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Queen Beds, Non Smoking (Floor 3-4)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Non Smoking (US Falls View)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Floor 3-4)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls ratings based on 85 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

Everyone (15) Family (1)
1 out of 5

Posted by on Feb 20, 2019

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5 out of 5
Very nice and convenient to everything within walking distance. Highly recommend.

Posted by , from Noel, MO on Jun 29, 2018

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Comment from Hotel Management

Aug 17, 2018 by GA

happy to learn of your positive experience.

2 out of 5

Noisy rude occupants next to our room

Screaming, crying chilldren at 6:00am advised hotel manager upon check out. She said all she could do was refund the parking fee charge. I was aware that this hotel was not even close to full occupancy. Therefore it did not make sense to me and my husband that they would put a family with young children directly next to our room.

Posted by , from Plno, TX on Jan 5, 2018

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Comment from Hotel Management

Jan 16, 2018 by Guest Services

We regret to learn of your experience. We certainly understand your position. Unfortunately, we don't always know if a room has a young child and what to expect. We apologize for any inconvenience on our part and the other guest's part.

4 out of 5

Nice stay

Hotel staff was amazing. Very helpful and nice. Stay was very comfortable Enjoyed our stay

Posted by , from niagara falls on Jun 17, 2017

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3 out of 5

Budget-friendly choice for a great view.

I stayed here for an overnight trip with my family of four to see the Falls. I picked this hotel because it had good reviews and offered a room with a view of the American Falls that was better priced than other hotels in the area that I researched. Our room was on the 16th floor, and it had a great view of downtown Niagara and the American Falls. The staff at check in was friendly and helpful. The common areas of the hotel had a nice décor and comfortable atmosphere. Room was as expected, with typical hotel décor and size. My only complaints are that the bathroom could have been cleaner (there was hair around the tub) and staff better responsive to requests (I called in a request for two extra drinking glasses -- the room only provided two -- but no one ever brought them. After an hour waiting, we ended up just putting up the do not disturb sign and going to bed). Overall, a budget-friendly choice for a great view.

Posted by , from Michigan on Jan 1, 2017

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Comment from Hotel Management

Jan 6, 2017 by Guest Services

We appreciate the feedback, thanks. We apologize for any delay in providing the additional glasses, I suspect the team was overwhelmed over the holidays at peak capacity. We look forward to welcoming you back when next in Niagara.

5 out of 5
Pros: Beautiful hotel and close to nearby attractions. Loved the coffee shop.
Cons: Down feather pillows. Luckily, front desk was quick to handle replacing pillows after I told them I was allergic to down feathers.
Location: Great location, close to Niagra Falls. Easy access to highway for day trip to Toronto. Close to Niagra on the Lake.

Posted by on Oct 22, 2016

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5 out of 5

Nice hotel walking distance to the falls

Great trip the hotel and view is everything the falls was breath taking

Posted by on Sep 24, 2016

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4 out of 5

Nice hotel good price

Nice hotel good price,overall very nicehad a good time staff was very pleasant.would stay again

Posted by , from t on Jul 29, 2016

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5 out of 5

Beautiful Hotel!

Pros: The bus stop was so easy right outside the hotel.
Cons: The pool's chlorine smell hurt your eyes, even if you didn't swim.
Location: The falls are actually within walking distance along with the fantastic restaurants.
The Go bus stops by the hotel, so you can travel all around the city, safe and so easy. The hotel was always clean, quite, friendly staff and a Starbucks little coffee shop and restaurant available. The view of the falls was great! Free cookies always are nice too! A nice priced upscale hotel! The salt water pool was very nice also.

Posted by , from Shell Knob, MO on Jun 20, 2016

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4 out of 5

Clean & Quiet.

Pros: Location.
Location: Great Location, quiet and at a walking distance to Falls ,stores & restaurants.
Pleased with our stay. Rooms were spacious & clean. Walking distance to restaurants, shops & the falls.

Posted by , from Florida on Jun 2, 2016

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Comment from Hotel Management

Jun 17, 2016 by guest services

Thank you for positive feedback. Our guests enjoy being that one block back from the high energy of the casino and Clifton Hill, just a bit quieter and yet still walking distance to all.

About the DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

Location 6039 Fallsview Blvd, Niagara Falls, ON L2G3V6

Property Features

DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the family-friendly DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls. An area shuttle within 25 meters is available for a fee. For a fee, parking is available. A complete renovation of DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls was completed in January 2018. This 4-star Niagara Falls hotel is smoke free.

  • 1 building
  • 224 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2004
  • Dining venue
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (124.2 km / 77.2 mi)
  • Train station: Niagara Falls Station (3.7 km / 2.3 mi)
  • Property shuttles: Area shuttle within 25 meters available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls offers 224 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.

Buchanans Steak & Seafood - This steakhouse specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Starbucks We Serve - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

Moose & Squirrel Bar - Onsite cocktail bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Spa Services

Five Lakes Spa AVEDA has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel is 100% non-smoking, non-cannabis except for persons with a proven disability that use medical edible cannabis only. A CAD 250 cleaning fee applies with evidence of smoking and/or vaping.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 17.95 for adults and CAD 10.95 for children (approximately)
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Late check-out fee: CAD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Fallsview Hilton Niagara Falls
  • DoubleTree Fallsview Resort Hilton Niagara Falls
  • Doubletree Fallsview Hotel By
  • Doubletree Fallsview Resort And Spa By Hilton - Niagara Falls

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.