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4.5 out of 5

"It was a nice hotel and close to everything. Would recommend " More

By a verified traveler on Sun 22 Dec 2019

Hotel Description

4-star romantic hotel near Roy Thomson Hall

Heart of Toronto

You'll be steps from Roy Thomson Hall and within a 10-minute walk of Ripley's Aquarium of Canada with a stay at this Toronto Entertainment District hotel. CN Tower and TIFF Bell Lightbox are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a health club, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the indoor pool, bar/lounge, and laundry facilities.

Free WiFi, iPod docks

The 584 soundproofed guestrooms offer free WiFi and iPod docks. Flat-screen TVs come with cable channels, and other amenities include 24-hour room service and minibars.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed (Club Intercontinental Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, 1 King Bed (Feature)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

InterContinental Toronto Centre ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Toronto Centre

Everyone (8) Couples (1) Family (3)
4 out of 5
It was a nice hotel and close to everything. Would recommend

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 27, 2019 by Assistant Guest Relations Manager

Hello, Thank you for providing your feedback in regards to your stay with us at the InterContinental Toronto Centre. We are certainly fortunate to be located within minutes to the CN Tower, Ripley's Aquarium, Steam Whistle Brewery, Rogers Centre, as well as so many more great destinations. There is a little something for everyone! We hope we will have the opportunity to welcome you back in the future.

4 out of 5
Excellent choice to stay in downtown Toronto. All major attractions are walking distance. Even Chinatown and Distillery areas are reachable by walking or taking the local transportation system. Property well maintained with underground parking (very convenient). Many options for local restaurants for Breakfast and dinner. Rooms very spacious and relatively clean. Carpet need some cleaning but everything else is excellent.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 6, 2019 by Guest Relations Manager

Thank you for taking some time out of your day to write a review about your recent stay with us. We are delighted to read your positive comments about your stay, specifically your enjoyment of the location of the hotel as well as your accommodations. We sincerely apologize for the cleanliness of your carpet as this is certainly not the standard of cleanliness we are known to provide.We look forward to the opportunity to hopefully welcome you back to the InterContinental Toronto Centre during your next trip to the city.

5 out of 5
Great location near Rogers Center, TIFF theaters, and Union station. We were able to walk everywhere.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by Guest Relations Manager

We appreciate you taking the time to share your feedback with us about your recent stay. We are so thrilled to read your positive comments about the location of the hotel within easy walking distance of many attractions within the city. We hope to have the privilege of welcoming you back again during your next visit to Toronto.

5 out of 5

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 7, 2019 by Assistant Guest Relations Manager

Hello, Thank you for taking the time to share your positive rating of your stay with us at the InterContinental Toronto Centre. We are delighted to know you have enjoyed your stay with us, and we look forward to the opportunity of welcoming you back in the future!

5 out of 5
Centrally located to all of downtown including the PATH system.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 31, 2019 by Guest Relations Manager

Thank you for sharing your feedback with us about your recent stay. We are delighted to read your positive comments about the location of the hotel within the city with close access to the PATH system in Toronto. We hope to have the privilege of welcoming you back again soon.

5 out of 5
Great location close to everything. Very good staff.

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 22, 2019 by Assistant Guest Relations Manager

Hello, Thank you for taking the time to share your positive feedback and rating regarding your stay with us at the InterContinental Toronto Centre. We are certainly fortunate to be located within minutes to the CN Tower, Ripley's Aquarium, Steam Whistle Brewery, Rogers Centre, as well as so many more great destinations. There is a little something for everyone! We hope we can welcome you back to the hotel in the future for another wonderful stay!

5 out of 5

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 8, 2019 by Guest Relations Manager

We appreciate you taking the time to rate your recent experience with us at the Intercontinental Toronto Centre. We are thrilled to see a perfect 5/5 rating for your stay with us and we hope to have the privilege of welcoming you back again soon.

5 out of 5
The service the staff and the rooms were all awesome. The location was Central to just about everything we wanted to see during our vacation. We would definitely stay at this hotel again it was top-notch and really made our vacation great!

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 9, 2019 by Guest Relations Manager

Thank you for taking the time to share your feedback about your recent stay. We are delighted to read your kind words about the location of the hotel as well as your enjoyment of your accommodations while staying with us. We look forward to welcoming you back again during your next trip to Toronto.

4 out of 5

Posted by on Mar 14, 2019

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Comment from Hotel Management

Apr 2, 2019 by Guest Relations Manager

Thank you for taking the time out of your day to rate your experience with us. We are thrilled to see a 4/5 rating and we look forward to hopefully having the opportunity to welcome you back to the InterContinental Toronto Centre during your next trip to the city.

4 out of 5

Posted by on Feb 18, 2019

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Comment from Hotel Management

Apr 2, 2019 by Guest Relations Manager

Thank you for taking the time out of your day to rate your experience with us. We are thrilled to see a 4/5 rating and we look forward to hopefully having the opportunity to welcome you back to the InterContinental Toronto Centre during your next trip to the city.

About the InterContinental Toronto Centre

Location 225 Front St W, Toronto, ON M5V2X3

Renovations + Closures

The following facilities or services will be unavailable from November 16 2020 to January 27 2021 (dates subject to change):

  • Swimming pool

The following facilities are closed on Monday and Tuesday:

  • Indoor pool

Property Features

InterContinental Toronto Centre offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A spa tub, a sauna, and spa services are also featured at the eco-friendly InterContinental Toronto Centre. Parking is available for a fee. This 4-star Toronto hotel is smoke free.

  • 584 guestrooms or units
  • 25 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Pearson Intl. Airport (YYZ) (26.4 km / 16.4 mi)
  • Train station: Union Station (0.4 km / 0.2 mi)
  • Metro station: King St West at University Ave West Side Stop (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

InterContinental Toronto Centre offers 584 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Housekeeping is offered daily and microwaves can be requested.

  • Bathrooms are partially open
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Azure Restaurant and Bar - This restaurant specializes in African cuisine and serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

The Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open select days.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and lunch, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 33.00 for adults and CAD 16.50 for children (approximately)
  • Self parking fee: CAD 32.00 per night
  • Nearby parking fee: CAD 32.00 per night
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hotel Toronto Centre
  • InterContinental Toronto Centre
  • Toronto Centre InterContinental
  • Intercontinental Toronto Centre Hotel Toronto
  • InterContinental Toronto Centre Hotel
  • Hotel InterContinental Toronto Centre Toronto
  • Toronto InterContinental Toronto Centre Hotel
  • Hotel InterContinental Toronto Centre
  • InterContinental Toronto Centre Toronto
  • InterContinental Hotel
  • InterContinental
  • Intercontinental Toronto
  • Intercontinental Toronto
  • InterContinental Toronto Centre Hotel
  • InterContinental Toronto Centre Toronto
  • InterContinental Toronto Centre Hotel Toronto

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.