Skip to main content
Beginning of main content
4.6 out of 5

"It was a nice hotel and close to everything. Would recommend " More

By a verified traveler on Sun 22 Dec 2019

Enter dates to see availability

Hotel Description

4-star romantic hotel near Metro Toronto Convention Centre

Heart of Toronto

With a stay at this Toronto Entertainment District hotel, you'll be steps from Metro Toronto Convention Centre and Roy Thomson Hall. Rogers Centre and CN Tower are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the 20 conference rooms, business center, and valet parking. Enjoy the 24-hour gym and perks like free WiFi.

Free WiFi, iPod docks

The 584 soundproofed guestrooms offer free WiFi and iPod docks. Flat-screen TVs with cable channels provide entertainment options, and other amenities include minibars and room service. Housekeeping is available on request.

Room, 1 King Bed (Location 19th to 25th Floors)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite (IC)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Club Room, 2 Double Beds (Intercontinental Level)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Bi-Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed (Intercontinental Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible (Wheelchair)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

InterContinental Toronto Centre, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for InterContinental Toronto Centre, an IHG Hotel

Everyone (7) Couples (1) Family (3)
4 out of 5
It was a nice hotel and close to everything. Would recommend

Posted by on Dec 22, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 27, 2019 by Assistant Guest Relations Manager

Hello, Thank you for providing your feedback in regards to your stay with us at the InterContinental Toronto Centre. We are certainly fortunate to be located within minutes to the CN Tower, Ripley's Aquarium, Steam Whistle Brewery, Rogers Centre, as well as so many more great destinations. There is a little something for everyone! We hope we will have the opportunity to welcome you back in the future.

4 out of 5
Excellent choice to stay in downtown Toronto. All major attractions are walking distance. Even Chinatown and Distillery areas are reachable by walking or taking the local transportation system. Property well maintained with underground parking (very convenient). Many options for local restaurants for Breakfast and dinner. Rooms very spacious and relatively clean. Carpet need some cleaning but everything else is excellent.

Posted by on Dec 2, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 6, 2019 by Guest Relations Manager

Thank you for taking some time out of your day to write a review about your recent stay with us. We are delighted to read your positive comments about your stay, specifically your enjoyment of the location of the hotel as well as your accommodations. We sincerely apologize for the cleanliness of your carpet as this is certainly not the standard of cleanliness we are known to provide.We look forward to the opportunity to hopefully welcome you back to the InterContinental Toronto Centre during your next trip to the city.

5 out of 5
Great location near Rogers Center, TIFF theaters, and Union station. We were able to walk everywhere.

Posted by on Sep 16, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 17, 2019 by Guest Relations Manager

We appreciate you taking the time to share your feedback with us about your recent stay. We are so thrilled to read your positive comments about the location of the hotel within easy walking distance of many attractions within the city. We hope to have the privilege of welcoming you back again during your next visit to Toronto.

5 out of 5

Posted by on Aug 1, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 7, 2019 by Assistant Guest Relations Manager

Hello, Thank you for taking the time to share your positive rating of your stay with us at the InterContinental Toronto Centre. We are delighted to know you have enjoyed your stay with us, and we look forward to the opportunity of welcoming you back in the future!

5 out of 5
Centrally located to all of downtown including the PATH system.

Posted by on Jul 29, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 31, 2019 by Guest Relations Manager

Thank you for sharing your feedback with us about your recent stay. We are delighted to read your positive comments about the location of the hotel within the city with close access to the PATH system in Toronto. We hope to have the privilege of welcoming you back again soon.

5 out of 5
Great location close to everything. Very good staff.

Posted by on Jul 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 22, 2019 by Assistant Guest Relations Manager

Hello, Thank you for taking the time to share your positive feedback and rating regarding your stay with us at the InterContinental Toronto Centre. We are certainly fortunate to be located within minutes to the CN Tower, Ripley's Aquarium, Steam Whistle Brewery, Rogers Centre, as well as so many more great destinations. There is a little something for everyone! We hope we can welcome you back to the hotel in the future for another wonderful stay!

5 out of 5

Posted by on Jul 6, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 8, 2019 by Guest Relations Manager

We appreciate you taking the time to rate your recent experience with us at the Intercontinental Toronto Centre. We are thrilled to see a perfect 5/5 rating for your stay with us and we hope to have the privilege of welcoming you back again soon.

5 out of 5
The service the staff and the rooms were all awesome. The location was Central to just about everything we wanted to see during our vacation. We would definitely stay at this hotel again it was top-notch and really made our vacation great!

Posted by on Jun 6, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 9, 2019 by Guest Relations Manager

Thank you for taking the time to share your feedback about your recent stay. We are delighted to read your kind words about the location of the hotel as well as your enjoyment of your accommodations while staying with us. We look forward to welcoming you back again during your next trip to Toronto.

4 out of 5

Posted by on Mar 14, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 2, 2019 by Guest Relations Manager

Thank you for taking the time out of your day to rate your experience with us. We are thrilled to see a 4/5 rating and we look forward to hopefully having the opportunity to welcome you back to the InterContinental Toronto Centre during your next trip to the city.

4 out of 5

Posted by on Feb 18, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 2, 2019 by Guest Relations Manager

Thank you for taking the time out of your day to rate your experience with us. We are thrilled to see a 4/5 rating and we look forward to hopefully having the opportunity to welcome you back to the InterContinental Toronto Centre during your next trip to the city.

About the InterContinental Toronto Centre, an IHG Hotel

Location 225 Front St W, Toronto, ON M5V2X3

Renovations + Closures

The following facilities or services will be unavailable from December 12 2021 to December 15 2021 (dates subject to change):

  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

The following facilities are closed on Monday, Tuesday, and Wednesday:

  • Full-service spa

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:

  • Bar/lounge

Property Features

InterContinental Toronto Centre, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. There are 20 meeting rooms available. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the eco-friendly InterContinental Toronto Centre, an IHG Hotel. Parking is available for a fee. This 4-star Toronto hotel is smoke free.

  • 584 guestrooms or units
  • 25 levels
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Union Station (0.4 km / 0.2 mi)
  • Metro station: King St West at University Ave West Side Stop (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Toronto Centre, an IHG Hotel offers 584 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

Azure Restaurant and Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.

Azure Bar and Lounge - This cocktail bar serves dinner and light fare. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa InterContinental. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

The spa is open select days.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50.00 per pet, per stay
  • Weight limit: 50 lbs
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 39 and CAD 45 for adults, CAD 16 and CAD 27 for children (approximately)
  • Covered valet parking fee: CAD 49 per day (in/out privileges)
  • Nearby parking fee: CAD 32 per day (328 ft away)
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hotel Toronto Centre
  • InterContinental Toronto Centre
  • Toronto Centre InterContinental
  • Intercontinental Toronto Centre Hotel Toronto
  • InterContinental Toronto Centre Hotel
  • Hotel InterContinental Toronto Centre Toronto
  • Toronto InterContinental Toronto Centre Hotel
  • Hotel InterContinental Toronto Centre
  • InterContinental Toronto Centre Toronto
  • InterContinental Hotel
  • InterContinental
  • Intercontinental Toronto
  • InterContinental Toronto Centre
  • InterContinental Toronto Centre, an IHG Hotel Hotel
  • InterContinental Toronto Centre, an IHG Hotel Toronto
  • InterContinental Toronto Centre, an IHG Hotel Hotel Toronto

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

url importing http://www.travelocity.com/Toronto-Hotels-InterContinental-Toronto-Centre,-an-IHG-Hotel.h4978-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Toronto-Hotels-InterContinental-Toronto-Centre,-an-IHG-Hotel.h4978-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Toronto-Hotels-InterContinental-Toronto-Centre,-an-IHG-Hotel.h4978-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.