"I loved the location of this hotel. It was in the center of downtown, which made it convenient for everything. The amenities within the hotel were ama ... " More
Heart of Toronto
Within a 10-minute walk of this Downtown Toronto hotel, you'll find Yonge-Dundas Square and CF Toronto Eaton Centre. Art Gallery of Ontario and Hockey Hall of Fame are also within 2 miles (3 km).
Onsite dining, 2 indoor pools
This hotel features 2 restaurants, 2 indoor pools, and a spa tub. Bring the family and enjoy the free kid's club, children's pool, and arcade/game room. Enjoy the gym and perks like free WiFi.
Jun 5, 2023 by Guest Experience Specialist Chelsea Hotel, Toronto
Dear David, Dear Dawn, Thank you very much for providing feedback on your recent stay. We would like to offer our sincerest apologies if you felt failed. We work diligently to make sure our guests are provided with quality products and services, and will review your comments with the appropriate department for further improvements. Sincerely, Guest Experience Specialist Chelsea Hotel, Toronto
May 29, 2023 by Guest Experience Specialist Chelsea Hotel, Toronto
Dear Adam, Thank you very much for leaving us a 5-star review! We look forward to seeing you again. Warmest Regards, Guest Experience Specialist - Chelsea Hotel, Toronto
Apr 3, 2023 by Guest Experience Specialist Chelsea Hotel, Toronto
Dear WILLIAM, Thank you so much for taking the time to leave us a rating. We hope to welcome you back. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
Mar 13, 2023 by Guest Experience Specialist Chelsea Hotel, Toronto
Dear David, Thank you so much for your review. We hope to welcome you back soon. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
Oct 3, 2022 by Guest Experience Specialist Chelsea Hotel, Toronto
Dear DAVID, Thank you for the constructive feedback because in turn it will help us better serve our guests deserving of exceptional accommodations. Our aim is to provide a clean, comfortable and pleasant place to stay, and we sincerely apologize we left something to be desired on this occasion – this is very unlike us. We are excited to announce that we have moved forth with our plans to renovate and upgrade various aspects of our establishment. We hope you afford us the opportunity to welcome you back for a stay you are happiest with. Sincerely,
Sep 19, 2022 by Guest Experience Specialist Chelsea Hotel, Toronto
Dear Judith, We are sorry to learn your most recent visit was not one you had been entirely happy with. We appreciate your honest feedback as it helps us continually identify the key areas of our establishment that require extra attention to ensure a seamless guest experience. We hope to warmly welcome you back soon so we can work extra hard to restore your faith in us. Sincerely,
Jun 12, 2022 by Guest Experience Specialist
Dear Angel, If you have any additional comments on our areas of opportunity please message us directly. We strive to improve in all aspects of our establishment and with feedback like yours, we will excel in terms of the overall guest experience by taking note of where we may fall short.
May 5, 2022 by Guest Experience Specialist
Dear Dorothy, Thank you for your kind review! Happy to hear you had a great stay. We hope to warmly welcome you back soon.
Mar 29, 2022 by Guest Experience Specialist
Hi James, We are thrilled to hear our team members and location were a favourable highlight of your stay. We hope to warmly welcome you back soon.
Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 5200 square feet (483 square meters) and includes conference space. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available. This 3.5-star Toronto hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge)
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch, and dinner.
The Market Garden - This restaurant serves brunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
TBar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.