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 Toronto •1 Room
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Hilton Toronto

4-star property
145 Richmond St W, Toronto, ON 1-855-201-7819
4.2 out of 5
Very good!
See all 12 travelocity Reviews

"The property in June 2023 onward is undergoing major renovations. Staying are disrupted the restaurant is relocated and there is no 24h in room dining ... " More

By a verified traveler on Fri 23 Jun 2023

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Hotel Description

4-star eco-certified aparthotel near Scotiabank Arena

Heart of Toronto

Within a 15-minute walk of this Downtown Toronto aparthotel, you'll find Scotiabank Arena and Rogers Centre. CF Toronto Eaton Centre and Metro Toronto Convention Centre are also within half a mile (1 km).

Business services

This aparthotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the business center, express check-in, and valet parking. You'll appreciate the 24-hour gym, bar/lounge, and laundry facilities.

Comfy beds, WiFi

The 600 apartments feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. TVs come with satellite channels, and other amenities include WiFi and room service.

Standard Room - One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$195* Per night/room Oct 29 - Oct 30

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Junior Suite - One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room - One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Suite - Leaside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Toronto ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Toronto

Everyone (8) Couples (2) Family (1)
3 out of 5
The property in June 2023 onward is undergoing major renovations. Staying are disrupted the restaurant is relocated and there is no 24h in room dining service. And it was not stated when I made my reservation at a regular price

Posted by , from CASTIGLIONE OLONA on Jun 23, 2023

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Comment from Hotel Management

Jun 26, 2023 by Jamin Kim

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with renovations. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

5 out of 5

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jun 21, 2023 by Tin Nguyen

Thank you for taking a moment to share your experience. I am pleased to hear you had a nice stay with us, we look forward to welcoming you back to our hotel in the not too distant future.

3 out of 5
We asked to check in early. We were charged 40.00 for early check in.

Posted by , from DEDHAM on Apr 25, 2023

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4 out of 5
Great location,walk to everything !

Posted by , from Rotonda West on Aug 28, 2022

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4 out of 5
Great location. Nice size room with beautiful view. The issue is with parking at their facility. I would not recommend this place if you need parking.

Posted by on May 16, 2022

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3 out of 5
I think it’s ridiculous price, paid over 500$ and you don’t even get breakfast included?? PLUS our heat in our room didn’t work all Friday night, we compiled Saturday. They didn’t really do much. Theirs no room services available other then specific times. We weren’t aloud to order dinner at 6 Our room was missing light fixtures, we were given 2 towels for the whole weekend, Kids running up & down the halls, screaming. Overall next time we’ll stay somewhere better. If I’m paying such a high price you’d think breakfast would at least be included in the stay? The tv quality was awful, it was on a Shelf that spun but because of the angle they had it on it wouldn’t stay facing towards the bed would just spin around. Couldn’t watch anything on tv unless you paid 40$ a movie. Oh am I was charged 50$ in parking for the weekend.

Posted by on Mar 21, 2022

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5 out of 5

Posted by on Mar 4, 2020

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5 out of 5

Posted by on Aug 10, 2019

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5 out of 5

Posted by on Jul 5, 2019

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5 out of 5

Posted by on Apr 1, 2022

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About the Hilton Toronto

Location 145 Richmond St W, Toronto, ON M5H2L2

Renovations + Closures

The property will be renovating from October 19 2022 to October 1 2023 (completion date subject to change). The following areas are affected:

  • Lobby
  • Select guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Hilton Toronto offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Business amenities include a business center and 25 meeting rooms. Event space at this aparthotel measures 22000 square feet (2044 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the eco-certified Hilton Toronto. Parking is available for a fee. This 4-star Toronto aparthotel is smoke free.

  • 600 guestrooms or units
  • 32 levels
  • Meeting rooms
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Built in 1975
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Union Station (0.8 km / 0.5 mi)
  • Metro station: Queen St West at University Ave Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Toronto offers 600 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Toronto aparthotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Televisions come with premium satellite channels and pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Tundra Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.

Pet Policy

  • Pets: CAD 75 per pet, per stay
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 28 per person
  • Fee for in-room wireless Internet: CAD 14.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.95 per day (rates may vary)
  • Valet parking fee: CAD 45 per day (in/out privileges)
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Toronto
  • Hilton Toronto
  • Toronto Hilton
  • Hilton Toronto Hotel Toronto
  • Toronto Hilton Hotel
  • Hilton Toronto Hotel
  • Hilton Toronto Toronto
  • Hilton Toronto Aparthotel
  • Hilton Toronto Aparthotel Toronto

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.