City center stay
Within a 10-minute walk of this Downtown Toronto hotel, you'll find Ryerson University and Yonge-Dundas Square. Toronto Eaton Centre and PATH Underground Shopping Mall are also within half a mile (1 km).
This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and dry cleaning are also provided.
Free Internet, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 513 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Premium bedding, pillow menus, and hair dryers are also available. Housekeeping is available on request.
Oct 29, 2019 by Holiday Inn Toronto Downtown Centre Team
Greetings, We're delighted that you enjoyed your stay with us and for your comments. We'll share them with our team!
Oct 15, 2019 by Front Office Management
Thank you for taking the time to tell us about your experience at Holiday Inn TORONTO DOWNTOWN CENTRE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.
Mar 25, 2019 by Hotel Management
Thank you Bermuda for your review. We're sorry to hear you were not impressed by the size of our rooms, and apologize if we fell short of your expectations. The rooms are built in European style, smaller but efficient and well equipped. We are making some upgrades to our hallways and guest rooms, to improve our guest experience. We hope you'll consider staying with us again to experience these changes
Apr 1, 2019 by Hotel Management
Thank you for your review. We're glad you enjoyed your stay with us, and hope we'll see you again soon. Thank you for staying with us.
Dec 6, 2018 by Hotel Management
Estimado Luis E: Muchas gracias por tomarse el tiempo para dejarnos sus valiosos comentarios. Compartiremos tus comentarios con nuestro equipo. ¡Esperamos volver a verte en el Holiday Inn Toronto Downtown Centre!
Sep 10, 2018 by Hotel Management
Thank you so much for taking the time to leave your valuable feedback for us. We will share your comments with our team. We hope to see you back at the Holiday Inn Toronto Downtown Centre!
Jul 23, 2018 by Hotel Staff
Thank you for your kind review. We're glad you enjoyed your stay with us, and appreciate your feedback regarding our breakfast buffet. We'll be sure to pass on your compliments to our Food and Beverage Team. Thank you for staying with us. We hope to see you again soon!
May 11, 2018 by Hotel Staff
Thank you for your review. We sincerely apologize for the unexpected elevator outage, and are sorry for any inconvenience this may have caused you. We truly appreciated your patience as we worked with our elevator repair company to rectify the issue. Thank you for staying with us. We hope to see you again soon.
Mar 26, 2018 by Hotel Staff
Thank you for your review. We appreciate your feedback regarding our elevators, and would like to provide you with an update. One of the elevators is back in service. The other elevator required a replacement part, which has been ordered. Thank you for your feedback. We hope to see you again soon.
Oct 25, 2020 by Front Office
We really do appreciate this positive feedback. Hope to see you again!
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
The following facilities are closed seasonally each year. They will be closed from April 10 to November 30:
Holiday Inn Toronto Downtown Centre offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. Event space at this hotel measures 8846 square feet (822 square meters). A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Holiday Inn Toronto Downtown Centre. For a fee, parking is available. This 3.5-star Toronto hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
Holiday Inn Toronto Downtown Centre offers 513 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers. This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.
For a fee, guests can enjoy cooked-to-order breakfast daily.
The Carlton Restaurant - This bistro serves breakfast, lunch, and dinner.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Individually-wrapped food options are available for breakfast.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.