"Darryl was amazing in the lounge. He always had a smiling face and it can be seen that he is a people person and enjoys his job. " More
City center stay
Within a 15-minute walk of this Downtown Toronto aparthotel, you'll find CF Toronto Eaton Centre and University of Toronto - St. George Campus. Also, Yonge-Dundas Square is within half a mile (1 km) and Scotiabank Arena is within 2 miles (3 km).
Business services
This aparthotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a snack bar/deli are also provided.
Free Internet, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 513 apartments offer free WiFi and free wired Internet, as well as TVs with satellite channels. Room service, premium bedding, and pillow menus are also available. Housekeeping is available on request.
Dec 31, 2022 by Front Office
Thank you Abena for taking the time to tell us about your experience at Holiday Inn Toronto Downtown Centre.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Hotel Management
Sep 12, 2022 by Front Office
Thank you Doreen for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Toronto Downtown Centre.We would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing Holiday Inn.Hotel Management
Oct 29, 2019 by Holiday Inn Toronto Downtown Centre Team
Greetings, We're delighted that you enjoyed your stay with us and for your comments. We'll share them with our team!
Oct 15, 2019 by Front Office Management
Thank you for taking the time to tell us about your experience at Holiday Inn TORONTO DOWNTOWN CENTRE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.
Apr 11, 2023 by Front Office
Thank you Melissa for taking the time to tell us about your experience at Holiday Inn Toronto Downtown Centre.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Hotel Management
Holiday Inn Toronto Downtown Centre, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this aparthotel measures 8881 square feet (825 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Holiday Inn Toronto Downtown Centre, an IHG Hotel. For a fee, parking is available. This 3.5-star Toronto aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Holiday Inn Toronto Downtown Centre, an IHG Hotel offers 513 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers. This Toronto aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Thirty Restaurant & Loung - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the aparthotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.