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4.7 out of 5

"Great location , easy parking. Helpful staff. Be careful if using the Marriott reservation system - gave us an incorrect price that we noticed on ema ... " More

By a verified traveler on Mon 10 Feb 2020

Hotel Description

3-star eco-friendly hotel near Byward Market Square

Downtown Ottawa stay

You'll be steps from Byward Market Square and within a 10-minute walk of National Arts Centre with a stay at this Downtown Ottawa hotel. National Gallery of Canada and Bytown Museum are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

The soundproofed guestrooms offer free WiFi and hair dryers. Entertainment options include flat-screen TVs with cable channels, while refrigerators and coffee/tea makers provide the conveniences of home. Housekeeping is available on request.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$120* Per night/room Aug 15 - Aug 16

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott Downtown Ottawa ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Downtown Ottawa

Everyone (2) Couples (1)
4 out of 5
Great location , easy parking. Helpful staff. Be careful if using the Marriott reservation system - gave us an incorrect price that we noticed on email confirmation ( much higher ) . Would not honor original so we made reservation through Travelocity at better rate.

Posted by on Feb 10, 2020

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Comment from Hotel Management

Feb 10, 2020 by Marian H.

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Great location and friendly staff. Decent, clean room.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 23, 2019 by Marian H.

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Very well located near downtown businesses and market. Unbelievably friendly staff and a good value.

Pros: Free breakfast, Close restaurants, Free Internet
First of all, for the cost this was a very amenable place to stay. The rooms were adequately sized and comfortable. Second, the location was great for nearby restaurants and market, and just a short walk from museums and government bldgs. Third, the staff was very helpful, friendly and engaging. Nothing seemed like a bother including giving lengthy directions to local attractions. Last, but not least, it seemed like every lilac and shrub in the city was in bloom in mid-May--a second spring for us southerners. As for cons: it is not a luxury hotel so go (and spend) elsewhere if that is your prime concern. Also, there was some street noise especially when the local bars close, but that is the 'cost' for this location.

Posted by , from Richmond, Virgina, USA on Feb 3, 2011

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5 out of 5
The location for skating and dining at Byward market was fantastic.

Posted by on Feb 26, 2019

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Comment from Hotel Management

Feb 27, 2019 by Marian H.

Thank you kindly for your feedback. We are delighted to hear that you took advantage of what our location has to offer. We hope to welcome you back with us soon!

5 out of 5
Will definitely be going back to the Courtyard Marriott!

Posted by on Aug 7, 2016

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5 out of 5

Enjoyed the location

Staff gave great service. Rooms were very clean. Location was great,right in city centre Byward Market.

Posted by , from North Bay, ON, Canada on Oct 17, 2013

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About the Courtyard by Marriott Downtown Ottawa

Location 350 Dalhousie St, Ottawa, ON K1N7E9

Renovations + Closures

The following facilities or services will be unavailable from February 10 2021 to December 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

The property will be renovating from March 11 2021 to December 31 2021 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Courtyard by Marriott Downtown Ottawa offers its guests an indoor pool, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the eco-friendly Courtyard by Marriott Downtown Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Ottawa hotel is smoke free.

  • 183 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Ottawa International Airport (YOW) (16 km / 10 mi)
  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (4.6 km / 2.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Courtyard by Marriott Downtown Ottawa offers 183 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:30 AM.

The Bistro - This bistro serves breakfast and dinner.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: CAD 15.00 for adults and CAD 7.00 for children (approximately)
  • Self parking fee: CAD 20 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Downtown Ottawa
  • Courtyard Marriott Hotel Ottawa Downtown
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  • Marriott Courtyard Ottawa Downtown
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You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.