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4.5 out of 5

"The property and room were clean, but the decor was very cold and unappealing. Our room did not have any glasses whatsoever - we understood the COVID ... " More

By a verified traveler on Mon 20 Dec 2021

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Hotel Description

Ottawa hotel in South End area

South End stay

Your stay at this South End hotel places you within 3 miles (5 km) of Ernst & Young Centre and South Keys Shopping Centre. Also, Capital Golf Centre is within 3 miles (5 km) and Carleton University is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$106* Per night/room Dec 12 - Dec 13

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairfield Inn & Suites by Marriott Ottawa Airport ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott Ottawa Airport

Everyone (2) Couples (2)
5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Fumi - Front Office Supervisor

Thank you for the wonderful rating! It seems like you had a wonderful stay and we hope to see you next time you are back in Ottawa!

3 out of 5
The property and room were clean, but the decor was very cold and unappealing. Our room did not have any glasses whatsoever - we understood the COVID cutbacks but even when we called downstairs, they said they had “run out”. We settled for cardboard cups to drink our evening wine. Then all of a sudden, all the lights went out, except for the TV. When I called downstairs, they were very apologetic and said it was due to a new ECO friendly system for energy reduction, but that it occasionally had quirks. It was quite the experience and NOT what we expected from a Marriott property. Next time, we’ll use the Hilton next door.

Posted by on Dec 20, 2021

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Comment from Hotel Management

Dec 22, 2021 by Jessica -Reservations Manager

Good morning Patrick, Thank you for taking the time to let us know about your experience while staying with us. Your experience with the power going on and off in your room is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the the front office leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. During these difficult times we have removed all collateral items from rooms as well as glass and replace with individual wrapped cups. I hope you choose to stay with us again when your travels bring you back to the area.

5 out of 5
Very clean, staff were friendly and helpful.

Posted by on Sep 15, 2021

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Comment from Hotel Management

Sep 16, 2021 by Fumina - Front Office Manager

Hi Kerri, Thank you for you review! We are happy to hear that you had a positive experience with the staff and enjoyed your stay with us. We hope to see you again in the future!

5 out of 5

Posted by on Nov 26, 2020

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Comment from Hotel Management

Nov 27, 2020 by Fumina - Front Office Manager

Thank you for the wonderful rating! We are pleased to hear that you had a wonderful stay with us. We hope to see you in the future!

About the Fairfield Inn & Suites by Marriott Ottawa Airport

Location 135 Thad Johnson Private, Ottawa, ON K1V-1A2

Property Features

Fairfield Inn & Suites by Marriott Ottawa Airport offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Fairfield Inn & Suites by Marriott Ottawa Airport also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Ottawa hotel is smoke free.

  • 232 guestrooms or units
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites by Marriott Ottawa Airport offers 232 accommodations with coffee/tea makers and hair dryers. 55-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Marriott Ottawa Airport Hotel
  • Fairfield Inn Marriott Ottawa Airport Hotel
  • Fairfield Inn Marriott Ottawa Airport
  • Hotel Fairfield Inn & Suites by Marriott Ottawa Airport Ottawa
  • Ottawa Fairfield Inn & Suites by Marriott Ottawa Airport Hotel
  • Hotel Fairfield Inn & Suites by Marriott Ottawa Airport
  • Fairfield Inn & Suites by Marriott Ottawa Airport Ottawa
  • Fairfield Inn Suites by Marriott Ottawa Airport
  • Fairfield Inn Marriott Hotel
  • Fairfield Inn Marriott
  • Fairfield Marriott Ottawa
  • Fairfield Inn & Suites by Marriott Ottawa Airport Hotel
  • Fairfield Inn & Suites by Marriott Ottawa Airport Ottawa
  • Fairfield Inn & Suites by Marriott Ottawa Airport Hotel Ottawa

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.