Hilton Garden Inn Ottawa Airport

3.0 star property
3-star hotel in Gloucester

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Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Reception
Lobby
Exterior
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Ernst & Young Centre
    ‪10 min walk‬
  • Rideau Canal
    ‪6 min drive‬
  • Carleton University
    ‪8 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min walk‬

Room options

King Wheelchair accessible w/ roll in shower

8.0 out of 10
Very good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Evolution, Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

2 Queen Fully accessible w/ bathtub

9.6 out of 10
Exceptional
(15 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 King Suite w/ Living room

8.0 out of 10
Very good
(3 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

1 King Boardroom suite

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Standard w/ walk in shower

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Standard w/ bathtub

9.2 out of 10
Wonderful
(100 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Deluxe Corner w/ bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Deluxe w/ bathtub

9.0 out of 10
Wonderful
(31 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Queens Deluxe w/ bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Fully accessible w/ bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Deluxe w/ walk in shower

  • Sleeps 4
  • 1 King Bed

2 Queens Standard w/ bathtub

9.0 out of 10
Wonderful
(74 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Ottawa

Gloucester stay.Within a 10-minute walk of this Gloucester hotel, you'll find EY Centre and Ernst & Young Centre. South Keys Shopping Centre and Rideau Canal are also within 3 miles (5 km).

What's nearby

  • Ernst & Young Centre - 10 min walk - 0.6 miles
  • South Keys Shopping Centre - 3 min drive - 2.1 miles
  • Rideau Canal - 6 min drive - 3.7 miles
  • Carleton University - 8 min drive - 5.2 miles
  • TD Place Stadium - 12 min drive - 6.8 miles

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪LaBocca Juice - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Shawarma Station - ‬3 min drive

About this property

Hilton Garden Inn Ottawa Airport

3-star hotel in Gloucester
Hilton Garden Inn Ottawa Airport offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7200 square feet (669 square meters) and includes a conference center. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Ottawa Airport. Limited free parking is available on a first-come, first-served basis.

This 3-star Ottawa hotel is smoke free.

  • 1 building
  • 325 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 7200 sq ft of conference space
  • 669 sq m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Ottawa Airport offers 325 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Renovations and closures

The property will be renovating from April 11 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 125 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 22.6 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Frequently asked questions

How close is Hilton Garden Inn Ottawa Airport to the airport?

Hilton Garden Inn Ottawa Airport is 1.4 mi (3-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Ottawa Airport?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Airport on Jul 23, 2025 start from $109.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Ottawa Airport have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Ottawa Airport.

Does Hilton Garden Inn Ottawa Airport offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Ottawa Airport, but cooked-to-order breakfast is offered for a fee of between CAD 11.95 and 17.95 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hilton Garden Inn Ottawa Airport?

No, there is no casino at this hotel, but Rideau Carleton Raceway (7-min drive) and Casino du Lac Leamy (18-min drive) are nearby.

What time is check-in at Hilton Garden Inn Ottawa Airport?

Check-in start time: 3 PM; Check-in end time: anytime. Early check-in costs CAD 50 (subject to availability).

Is there free parking at Hilton Garden Inn Ottawa Airport?

This hotel offers free self parking.

Does Hilton Garden Inn Ottawa Airport have a pool?

Hilton Garden Inn Ottawa Airport features an indoor pool.

Does Hilton Garden Inn Ottawa Airport have a restaurant?

Hilton Garden Inn Ottawa Airport is home to Garden Grille & Bar, which features international cuisine.

Does Hilton Garden Inn Ottawa Airport have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Ottawa Airport to downtown Ottawa?

Hilton Garden Inn Ottawa Airport is 6.8 mi away from Ottawa.

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1160 out of 2021 reviews
Rating 8 - Good. 546 out of 2021 reviews
Rating 6 - Okay. 158 out of 2021 reviews
Rating 4 - Poor. 86 out of 2021 reviews
Rating 2 - Terrible. 71 out of 2021 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottawa stay

Very clean
Stayed 3 nights in Apr 2025

6/10 Okay

Parvin

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Sam, Dearborn Heights

Business traveler
average overall
Stayed 3 nights in Apr 2025

2/10 Terrible

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dharmista

Liked: Cleanliness, staff & service, property conditions & facilities
The first day was terrible as AC / Heat not working. We didn’t sleep well but in the morning we complained it at front desk and they moved us to a different room and that was above our expectations. We enjoyed rest of our stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Stayed 1 night in Apr 2025

4/10 Poor

Juan

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Poor service. Not impressed. Not returning
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin J

Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is getting tired. I have been staying there a long time. Rooms need an upgrade.
Stayed 1 night in Apr 2025

8/10 Good

John

Stayed 1 night in Apr 2025

6/10 Okay

April

Traveled with family
Was too warm in the room, but other than that stay was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Noha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay !
Stayed 1 night in Apr 2025

10/10 Excellent

Barb

Liked: Cleanliness, staff & service
The hotel is undergoing renos. I hope theyb
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

8/10 Good

luigi

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The building was very well maintained
Stayed 1 night in Apr 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kathleen

Liked: Staff & service, property conditions & facilities
Convenient place to stay with an airport shuttle after my flight got cancelled
Stayed 1 night in Apr 2025

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except for being called 'Miss Mary' by the person at the front desk when I checked out. It's an example of the dismissive treatment that a woman with grey hair/senior? receives from others daily. It was an excellent stay until that point and left a feeling of having been 'stabbed in the heart'.
Stayed 1 night in Mar 2025

8/10 Good

john

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
only there long enough to sleep. Airport van was broken and 12 people waiting at 430 am only 4 got a ride. not happy group
Stayed 1 night in Apr 2025