Find a Hotel in Naval Training Center

"I booked a premium king bedroom. I was given the worst room in the worst building. I did not have a car, so I booked Uber for my commute. Every time I needed to get into my Uber or receive a package, I had to walk 2 minutes. Not even a single staff member helped me carry my luggage, even though I saw others receiving such treatment. After requesting and changing my room 2 times, I finally got a good one. During this entire time, the hotel did not provide any support to carry my belongings from one room to another. Only after asking did they provide support. There were unnecessary charges for parking vehicles and laundry that were not mentioned anywhere on the website. At the end of my stay, when I went to do the laundry, the machines were not even working. I had to wait 30 minutes and move from one building to another just to finish my laundry. These things are highly unprofessional. Later, I expected some apologies from the hotel manager. I did not even get that. I came to your hotel for a business purpose, but you guys gave me unnecessary headaches throughout my stay. Initially, there was no water in the room. When I called room service to order, there was no response. No one even followed up with me. How will you compensate for these things?"

"Overall our stay was good. Staff was friendly and the location was great, not too far from the Gaslamp quarter. My only complaint is that between the towels in the bathroom there was a gigantic cockroach!"

"The manager, Zoe, when out of her way to make our stay amazing. Excellent customer service across the board… and a great location too!"

"Great experience great parking. Close to everything. Clean. Nice staff. Perfect"

"I was upgraded to a larger room which was clean and well appointed. The furniture in the living room was in good condition but is out of date and not very high quality. The phone wouldn't work for inhouse call so I had to go down to the front desk (4 floors down and in a different building) to set up wake up calls. There were 2 alarm clocks in the rooms--one didn't work; one did. I wasn't in the room very much during the day and did not have time to see or use the pool or the breakfast set up. Overall it was fine and the staff was very helpful and happy to serve."

"Check-In was a breeze. the staff was top notch. extremely helpful and kind. the room was clean and well stocked. beds were very comfortable. they have a bar there that serves males. the bartender was incredible breakfast which is only $20 was exceptional buffet. I enjoyed my stay very much and this will be my go-to hotel in San Diego"