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Hard Rock Hotel San Diego

4-star property
207 5th Ave, San Diego, CA 1-855-201-7819

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4.4 out of 5
Excellent!
See all 35 Travelocity Reviews

"The property was difficult to get into due to road closures and parking was even worse I highly recommend using Uber/Lyft or public transportation. O ... " More

By a verified traveler on Thu 29 Oct 2020

Points Of Interest

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Hotel Description

4-star hotel near Petco Park

Oceanside stay

At this Gaslamp Quarter hotel, you'll be well placed to visit Petco Park and San Diego Convention Center, both within a 5-minute walk. Seaport Village and USS Midway Museum are also within 2 miles (3 km).

Nightclub, outdoor pool

A nightclub, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. 2 coffee shops/cafés offer dining options, while a poolside bar and a 24-hour fitness center are also on site.

Free WiFi, plasma TVs

Boasting comforts like premium bedding and down comforters, the 420 guestrooms also offer free WiFi and 24-hour room service. Plasma TVs, minibars, and free local calls are also available.

Suite (Woodstock)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hard Rock King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Hard Rock)

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hard Rock Hotel San Diego ratings based on 35 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hard Rock Hotel San Diego

Everyone (21) Couples (6) Family (4)
1 out of 5
Being in a pandemic and wanting a simple get away, our experience with the Hard Rock was horrible. Room was a disappointment. Nothing as pictured- our room keys did not work, although we asked for a new room key that new set of keys did not work. TV in the room did not work- the shower was mediocre. Will not be returning to the Hard Rock in San Diego.

Posted by on Dec 27, 2020

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Comment from Hotel Management

Dec 28, 2020 by Hard Rock Team

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. At Hard Rock, we strive to deliver unparalleled service to all our valued guests and we are disappointed to know that you were unhappy with part of your experience. It is through your feedback that we can improve our services and set the bar for delivering authentic experiences. While we look into this backstage, please let me know if I can be of any further assistance. Robert Montgomery H

3 out of 5
The property was difficult to get into due to road closures and parking was even worse I highly recommend using Uber/Lyft or public transportation. Overall the experience was good and the hotel was amazing.

Posted by , from Arizona on Oct 29, 2020

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Comment from Hotel Management

Oct 30, 2020 by Hard Rock Team

Hey Rocker! Thank you for your feedback. We understand that the street closures due to events and COVID restrictions can be frustrating to navigate but we're glad you enjoyed other wise. If you find yourself coming back to visit, please feel free to reach out to the team and we'd be happy to assist with parking alternatives and navigation to our property. Thank you for staying at hard Rock Hotel San Diego, Cheers!

5 out of 5
Excellent service from the moment we walked in. Great food recommendations. Front Desk person Ben was fantastic. He truly loves his career and it shows.

Posted by on Oct 23, 2020

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Comment from Hotel Management

Oct 23, 2020 by Hard Rock Team

Thank you so much for the great review! We will see you next time!

5 out of 5
Easy check in, no touch check out. It was nice to get a text welcoming us and with information about dining, entertainment & night life in the area. It's walking distance to all the restaurants in Gaslamp District.Our room was nice and clean with various channels. We should have picked a room away from the door to the hallway, it slams every time someone walks through it. Otherwise the overall experience was great! I will recommend this hotel.

Posted by on Aug 19, 2020

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Comment from Hotel Management

Sep 21, 2020 by Hotel Manager

Thank you for taking the time to give us a 5 out of 5 rating, we hope to see you soon.

5 out of 5

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 10, 2020 by Director of Guest Service

Hey, we are thrilled to know you had an awesome stay at Hard Rock Hotel San Diego and appreciate the outstanding rating! Can't wait to see you again! Courtney G., Director of Guest Service

5 out of 5

Posted by on Feb 20, 2020

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Comment from Hotel Management

Feb 21, 2020 by Director of Guest Service

Thanks for taking the time to rate your Hard Rock San Diego experience! Making sure our guests leave happy and with some great memories is always our focus. Please hurry back and travel well! Courtney G. Director of Guest Service

5 out of 5
The location was perfect. The hotel was also very clean.

Posted by , from Los Angeles on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Manager

Hey Ana! Thanks for the awesome review! We love what we do here at the Hard Rock and we hope that shows! We look forward to seeing you again soon. Courtney G., Director of Guest Service

5 out of 5
It was in a great location! Concierge service was minimal and not very helpful.

Posted by on Jan 16, 2020

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Comment from Hotel Management

Jan 17, 2020 by Director of Guest Service

Thank you for choosing the Hard Rock centrally located and convenient for all your San Diego adventures! Please accept our apologies if our concierge services and hospitality was lacking. This is unusual to hear and we can assure you this will be addressed. Making sure your needs are always met is essential for ensuring a five-star stay. Thank you for being our valued guest and safe travels! Courtney G. Director of Guest Service

5 out of 5

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 13, 2020 by Director of Guest Service

Thanks for the rockin five-star rating! All of us at the Hard Rock enjoyed having the opportunity to host your trip to San Diego and we hope to do so again soon. Thank you for being our guest and travel well! Courtney G. Director of Guest Service

5 out of 5

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 12, 2019 by Director of Guest Service

The Hard Rock San Diego was so pleased to host your trip and we love that all your expectations were met for a five-star experience! Thank you for being our guest and hurry back to visit soon. Courtney G. Director of Guest Service

About the Hard Rock Hotel San Diego

Location 207 5th Ave, San Diego, CA 92101

Property Features

As a guest of Hard Rock Hotel San Diego, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. There are 2 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 40000 square feet (3716 square meters) and includes conference space. A nightclub, a terrace, and tour/ticket assistance are also featured at the business-friendly Hard Rock Hotel San Diego. For a fee, parking is available. This 4-star San Diego hotel is smoke free.

  • 1 building
  • 420 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 coffee shops
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Built in 2007
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Diego Intl. Airport (SAN) (5.4 km / 3.4 mi)
  • Train station: San Diego Santa Fe Depot (1.9 km / 1.2 mi)
  • Metro station: Gaslamp Quarter Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hard Rock Hotel San Diego offers 420 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Nobu - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.

MaryJanes - This diner serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 40 for adults, USD 9 and USD 40 for children (approximately)
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Refrigerator fee: USD 25 per night
  • In-room microwave fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Hotel San Diego
  • Hard Rock Hotel San Diego
  • Hard Rock San Diego
  • Hard Rock San Diego Hotel
  • Hard San Diego
  • Rock Hotel San Diego
  • San Diego Hard
  • San Diego Hard Rock
  • San Diego Hard Rock Hotel
  • San Diego Hotel Hard Rock
  • San Diego Hard Rock
  • Hard Rock San Diego San Diego
  • Hard Rock Hotel San Diego Hotel
  • Hard Rock Hotel San Diego San Diego
  • Hard Rock Hotel San Diego Hotel San Diego

You should know

  • Pool access available from 8 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.