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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Hotel perfectly located for exploring Southside

Choose dates to view prices

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Terrace/patio
Exterior
Snack bar
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
2970 HARTLEY ROAD, Jacksonville, FL, 32257
  • Jacksonville Naval Air Station
    ‪9 min drive‬
  • Orange Park Mall
    ‪9 min drive‬
  • St. Johns Town Center
    ‪16 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(13 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(14 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room business center

Basic Room, 1 King Bed

8.8 out of 10
Excellent
(63 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(11 reviews)
  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(83 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business center

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jacksonville

Southside stay.Your stay at this Southside hotel places you within 6 miles (10 km) of Mandarin Museum and Mandarin Park. University Mall and bestbet Orange Park are also within 6 miles (10 km).

What's nearby

  • The Avenues - 8 min drive - 7.4 miles
  • Jacksonville Naval Air Station - 9 min drive - 8.2 miles
  • Orange Park Mall - 9 min drive - 8.3 miles
  • St. Johns Town Center - 16 min drive - 15.8 miles
  • EverBank Stadium - 21 min drive - 15.2 miles

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Monkey's Uncle Tavern - ‬10 min walk
  • ‪Krispy Kreme - ‬3 min drive
  • ‪McDonald's - ‬17 min walk

About this property

Tru by Hilton Jacksonville South Mandarin

Hotel perfectly located for exploring Southside
Tru by Hilton Jacksonville South Mandarin offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Jacksonville South Mandarin. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Tru by Hilton Jacksonville South Mandarin offers 106 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Interior entrance

Holiday Inn Express Jacksonville South Bartram Prk by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,070 reviews
$101 nightly
The price is $115
Sep 14 - Sep 15
Total with taxes and fees
Holiday Inn Express Jacksonville South Bartram Prk by IHG

Property amenities

Family friendly

  • Arcade/game room
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (21 inches high)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 80.63 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

How close is Tru by Hilton Jacksonville South Mandarin to the airport?

Tru by Hilton Jacksonville South Mandarin is 19.6 mi (22-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Jacksonville South Mandarin?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville South Mandarin on Sep 16, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Jacksonville South Mandarin have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Jacksonville South Mandarin.

Does Tru by Hilton Jacksonville South Mandarin offer free breakfast?

Tru by Hilton Jacksonville South Mandarin offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Tru by Hilton Jacksonville South Mandarin?

No, there is no casino at this hotel, but bestbet Orange Park (8-min drive) is nearby.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tru by Hilton Jacksonville South Mandarin?

This hotel offers free self parking.

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Tru by Hilton Jacksonville South Mandarin features an outdoor pool.

Does Tru by Hilton Jacksonville South Mandarin have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Jacksonville South Mandarin to downtown Jacksonville?

Tru by Hilton Jacksonville South Mandarin is 10.3 mi away from Jacksonville.

Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 989 reviews
Rating 8 - Good. 180 out of 989 reviews
Rating 6 - Okay. 57 out of 989 reviews
Rating 4 - Poor. 37 out of 989 reviews
Rating 2 - Terrible. 31 out of 989 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience! Friendly staff, easy-going check out times, and a comfortable and stylish room! Breakfast was a bit simple and didn’t offer super-healthy options, but it worked. Overall great!
Stayed 3 nights in Jun 2025

10/10 Excellent

jair

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, great location
Stayed 1 night in May 2025

10/10 Excellent

Ricky, Auburndale

Stayed 1 night in Jun 2025

6/10 Okay

stephen

Stayed 1 night in Jun 2025

10/10 Excellent

Antwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Stayed 1 night in May 2025

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to stay for one night on our way back to Georgia. This hotel is nice and convenient to the interstate, as well as several restaurants. Would definitely stay again!
Stayed 1 night in May 2025

10/10 Excellent

Arnaldo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the service
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and breakfast was nice.
Stayed 4 nights in May 2025

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Like the quiet area that was still convenient to shopping. Staff was okay, just indifferent.
Stayed 1 night in May 2025

8/10 Good

Toni

Traveled with family
Everything was very clean and cozy and polite staff. I’d def stay again in the future
Stayed 1 night in May 2025

10/10 Excellent

CYNTHIA, COUNTRY CLUB HILLS

Stayed 2 nights in May 2025

10/10 Excellent

tammy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stuff was great and helpful! Rooms clean.
Stayed 1 night in May 2025

6/10 Okay

Tracy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean fairly new hotel. Great location. Breakfast was just okay. Staff in the breakfast location seem like they hate their jobs. No smiling, no hello. Maybe a tip jar would help. This is a nice place to stay for one night but probably would not stay multiple nights.
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful stay

Hotel was clean and workers were friendly. I would stay again.
Stayed 1 night in May 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service, property conditions & facilities
The rooms are very stark. Not very homie feeling. I did wake up with a quite a few bites which makes me nervous they were bed bugs. So check your mattresses y'all
Stayed 1 night in May 2025

10/10 Excellent

Jordan

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

ISRAEL

Stayed 2 nights in May 2025

10/10 Excellent

Amanda, Brooklyn

Stayed 1 night in May 2025

10/10 Excellent

Bruno

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Mayra, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff. Mary is the greatest hostess
Stayed 4 nights in May 2025