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DoubleTree by Hilton Hotel Jacksonville Riverfront

Property class: 4
4-star hotel near Jacksonville Museum of Modern Art

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Lobby sitting area
Outdoor pool, open 6 AM to 10:00 PM, free cabanas, sun loungers
Front of property - evening/night
2 restaurants, breakfast, dinner served; American cuisine
Point of interest

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Baptist Medical Center Jacksonville
    ‪9 min walk‬
  • Place, Florida Theatre
    ‪9 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪11 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • City view
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

  • River view
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

  • River view
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • River view
  • 300 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

  • River view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Southbank Hotel by Marriott Jacksonville Riverwalk

Downtown Jacksonville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 1,646 reviews
$116 nightly
The price is $132
May 3 - May 4
Total with taxes and fees
Southbank Hotel by Marriott Jacksonville Riverwalk

About the neighborhood

Jacksonville

City center retreat .Your stay at this Downtown Jacksonville hotel places you within 2 miles (3 km) of Jacksonville Museum of Modern Art and VyStar Veterans Memorial Arena. Daily's Place and EverBank Stadium are also within 3 miles (5 km).

What's nearby

  • Baptist Medical Center Jacksonville - 9 min walk - 0.5 miles
  • Florida Theatre - 9 min walk - 0.5 miles
  • Times-Union Center for the Performing Arts - 11 min walk - 0.6 miles
  • VyStar Veterans Memorial Arena - 4 min drive - 1.3 miles
  • EverBank Stadium - 5 min drive - 1.9 miles

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪The Southern Grill - ‬4 min walk
  • ‪Tidbits - ‬10 min walk
  • ‪Sake House - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

4-star hotel near Jacksonville Museum of Modern Art
DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 19 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 293 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 2015
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Similar properties

Bar (on property)
Southbank Hotel by Marriott Jacksonville Riverwalk
Downtown Jacksonville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 1,646 reviews
$116 nightly
The price is $132
May 3 - May 4
Total with taxes and fees
Southbank Hotel by Marriott Jacksonville Riverwalk

Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to the airport?

DoubleTree by Hilton Hotel Jacksonville Riverfront is 17.9 mi (25-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on Apr 26, 2026 start from $169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel Jacksonville Riverfront.

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to the beach?

This hotel is 6.7 mi (20-min drive) from Kurzius Beach.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Hotel Jacksonville Riverfront, but buffet breakfast is offered for a fee of USD 19.95 for adults and USD 11.00 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, there is no casino at this hotel, but bestbet Orange Park (21-min drive) is nearby.

What time is check-in at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; Check-in end time: 2 AM.

Is there free parking at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Free parking is not available at this hotel. Self parking is available for USD 22.00 per day, and valet parking for USD 30.00 per day.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

DoubleTree by Hilton Hotel Jacksonville Riverfront features an outdoor pool. Guests can enjoy pool access from 6 AM to 10:00 PM.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, pool views, and happy hour.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to downtown Jacksonville?

DoubleTree by Hilton Hotel Jacksonville Riverfront is 0.9 mi away from Jacksonville.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 529 out of 1652 reviews
Rating 8 - Good. 276 out of 1652 reviews
Rating 6 - Okay. 356 out of 1652 reviews
Rating 4 - Poor. 232 out of 1652 reviews
Rating 2 - Terrible. 259 out of 1652 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Tony

Stayed 1 night in Feb 2026

6/10 Okay

MARC, OCOEE

Stayed 3 nights in Feb 2026

8/10 Good

Kristin

Stayed 2 nights in Oct 2025

8/10 Good

Gerald

Stayed 1 night in Jan 2026

2/10 Terrible

jose

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Dec 2025

10/10 Excellent

WINSTON

Stayed 3 nights in Dec 2025

8/10 Good

SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

george

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river, not too loud, very nice scenery overall a nice place to stay
Stayed 1 night in Dec 2025

6/10 Okay

Jeff

Completely run down hotel
Stayed 3 nights in Dec 2025

4/10 Poor

Elizabeth

Traveled with partner
The room we were given was in poor condition shower clogged, room neglected We were able to change rooms but after a long trip. It’s not ideal to have to deal with that
Stayed 1 night in Jan 2026

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2025

2/10 Terrible

jose

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
On 01/01/26 at 01:30 am a security guard stamped our door hitting really hard what scarred us and threatening us to throw us out of the hotel by accusing us of a lot of noise. We were trying to get ready to sleep. My wife blood pressure went up and she was rescued and taken to the ER.
Stayed 1 night in Jan 2026

6/10 Okay

Kerby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Harassed by the security guard 4 the music playing on my tablet.
Stayed 1 night in Jan 2026

2/10 Terrible

Ryan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms look like they have not been updated or deep cleaned in years. There was black mold growing in the shower. Not a single surface was level. The area around the ac unit was falling apart from what looked like old water damage that never got fixed. The general nature of the property was just kinda dull and dirty. It’s sad because this use to be a very nice hotel on the downtown jax area but it has really fallen off over that last few years
Stayed 2 nights in Dec 2025

8/10 Good

Phyllis

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

8/10 Good

melvin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great room at a great rate in a great location. I'll stay there again.
Stayed 2 nights in Dec 2025

6/10 Okay

Donna

Traveled with family
Disliked: Property conditions & facilities
The staff is EXCELLENT. Everyone was courteous and efficient. The hotel however is very dated and in need of some repairs (rusty legs on room furniture, peeling wallpaper).
Stayed 1 night in Dec 2025

8/10 Good

William

Stayed 2 nights in Dec 2025

4/10 Poor

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff! Returned with food only to find fridge not working- food wasted - placed ice around elderly relative’s medication. Staff promised replacement next morning - didn’t happen ! not near walkable grocery options - lack of the aforementioned increased food costs significantly. Stayed elsewhere due to medication needing fridge - returned the next day and it was there by the afternoon - no other major issues. Breakfast selection and staff were all remarkable and made the issues stated above , tolerable ! Parking seemed pricey, limited free and lower cost options nearby .
Stayed 4 nights in Dec 2025

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was very accommodating and friendly, they made my birthday feel very special it was nothing like the bad reviews. It was one of my favorite stays due to it being comfortable and close to many attractions and views. I’d definitely stay here again. Thank you so much for all you did.
Stayed 2 nights in Dec 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare Hotel Due to Poor Management My trip was ruined due to we had to move to three different rooms within 24hrs after arriving. First room assigned bed was slept in and appeared to be occupied. Instead of the manager offering to have housekeeping reclean the room, I was offered another room even worse. The carpet was so bad and disgusting which later I found was a work room by previous construction men who had dropped tar all over the floor and this room should never have been assigned to anyone. I was told there weren't any other rooms and was not given any option to wait on another room even though the hotel was empty and we were there two hours before check in. Due to lack of resolve from the manager who didn't tell me she was the manager at the time of my complaint, I wasn't given a choice. I did not sleep comfortable because of the condition of the room. Another attempt from another associate was made to resolve my situation for my last day there for the next day only to be given a room with no hot water and we were the only one on that side of the hotel. I later found out by the associate from maintenance that this side usually have hot water issues and they were working on that so why were we assigned this room when management knew this and why were we the only one on this side of the hotel. There were other guests on this floor but on the other side where there were no issues with hot water. This caused me an emotional meltdown and my trip was ruined.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maranyelis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exente servicio ❤️
Stayed 1 night in Dec 2025

6/10 Okay

Rey

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bathroom was disgusting with mold everywhere
Stayed 1 night in Jan 2026

8/10 Good

Tiffany

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities
Room was clean but there was no ice available on 4th floor. Had to go to another fl for ice. Room does not have fridge available. Heater had smells so didn't use. Had to request additional towels twice. Staff was friendly. Also downside no cookie on new years eve and most of new years day. Had to wait until 5PM.
Stayed 2 nights in Dec 2025

8/10 Good

Karlie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect and our view of the fireworks on the river, from our room, was amazing. Be prepared to spend almost $27 ($22 + "convenience fee, which cannot be avoided, taxes) a night to self park, I did not see that mentioned in the listing, however was not entirely surprised as it seems to be a standard. Valet parking was available, but we did not utilize it. The hotel room had asthetic issues whitch affected our stay, not even a little bit, just worth mentioning for those that have that concern. The room had some dings and dents, the sink and the shower were not a quick drain. The pillows were quite squishy. No, I did not complain or mention these things to the hotel staff, as for our purposes, the hotel was fantastic and will look at staying there again.
Stayed 2 nights in Dec 2025