DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
4-star hotel near Jacksonville Museum of Modern Art

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

View from property
Reception
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Front of property - evening/night
View from property

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Place, Daily's Place
    ‪3 min drive‬
  • Place, EverBank Stadium
    ‪4 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

Room, 2 Double Beds

  • 225 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Riverfront)

  • 225 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed (Riverfront)

  • 225 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, River View

  • 225 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 300 sq ft
  • 1 bedroom
  • River view
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

  • 300 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • 210 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Riverfront)

  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

You may also like

About the neighborhood

Jacksonville

City center retreat .Your stay at this Downtown Jacksonville hotel places you within 2 miles (3 km) of Jacksonville Museum of Modern Art and VyStar Veterans Memorial Arena. Daily's Place and EverBank Stadium are also within 3 miles (5 km).

What's nearby

  • Florida Theatre - 11 min walk - 0.6 miles
  • Prime F. Osborn III Convention Center - 2 min drive - 1.5 miles
  • VyStar Veterans Memorial Arena - 3 min drive - 1.3 miles
  • Daily's Place - 3 min drive - 1.7 miles
  • EverBank Stadium - 4 min drive - 1.9 miles

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬2 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪Tidbits - ‬9 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

4-star hotel near Jacksonville Museum of Modern Art
DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 19 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 293 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 2015
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with MP3 docking stations and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to the airport?

DoubleTree by Hilton Hotel Jacksonville Riverfront is 10.3 mi (17-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on Nov 26, 2025 start from $85.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel Jacksonville Riverfront.

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to the beach?

This hotel is 6.5 mi (18-min drive) from Kurzius Beach.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Hotel Jacksonville Riverfront, but buffet breakfast is offered for a fee of USD 19.95 for adults and USD 11.00 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, there is no casino at this hotel, but bestbet Orange Park (21-min drive) is nearby.

What time is check-in at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; Check-in end time: 2 AM.

Is there free parking at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Free parking is not available at this hotel. Self parking is available for USD 22.00 per day, and valet parking for USD 30.00 per day.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

DoubleTree by Hilton Hotel Jacksonville Riverfront features an outdoor pool. Guests can enjoy pool access from 6 AM to 10:00 PM.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, pool views, and happy hour.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to downtown Jacksonville?

DoubleTree by Hilton Hotel Jacksonville Riverfront is 0.9 mi away from Jacksonville.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 437 out of 1419 reviews
Rating 8 - Good. 235 out of 1419 reviews
Rating 6 - Okay. 313 out of 1419 reviews
Rating 4 - Poor. 205 out of 1419 reviews
Rating 2 - Terrible. 229 out of 1419 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The carpet in our room was horrible. It stains and needs to be replaced. No waste basket or towel bar in the bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Candace

Traveled with family
Liked: Staff & service
Stayed 3 nights in Jul 2025

2/10 Terrible

Olawale

Traveled with family
Disliked: Cleanliness
The atrium looked decent but the room carpet and restroom were filthy. I brought it to their attention and the said we know it's because we are under construction. They definitely should have disclosed that before taking our money.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The staff at this hotel is awesome. From check-in to checkout. The staff went over and beyond to make sure our stay was great. The breafast staff was very professional and welcoming. Housekeeping made sure we had everything we needed and was very professional as well. We will definitely be staying again soon!
Stayed 1 night in Aug 2025

10/10 Excellent

Steveland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Dominck

Liked: Staff & service

Ok for the money, some issues.

Staff was attentive especially valet Miguel. Room had a musty smell. Shower had no hot water. Bed and room were comfortable. Did not report the shower issue until end of stay.
Stayed 2 nights in Aug 2025

8/10 Good

Sherman, Puyallup

Stayed 7 nights in Jul 2025

4/10 Poor

Alexander David

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The hotel rooms are very dated, 2 of the rooms shower only fan cool, no hot water. Said about it but nothing was done.
Stayed 1 night in Aug 2025

10/10 Excellent

Tijuana

Liked: Staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Ajay

Stayed 2 nights in Jul 2025

8/10 Good

Anissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The police had to disperse some juveniles from the nearby fountain on our last night there and they were running through the parking garage and jumping on cars. As we were entering the hotel through the parking garage the police were there trying to clear the area of the juveniles, just so we could get to the elevators to go to our room. It was a very unpleasant experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Destiney

Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

It's a 3 star

Comfortable beds, needs new carpets.
Stayed 2 nights in Jul 2025

4/10 Poor

Thuan

Disliked: Room comfort

Uncomfortable temperatures!

Temperature controls did not work. Room was uncomfortably cold. Also, shower was uncomfortably hot. Had to turn shower to almost shut-off point to bring temperature down.
Stayed 3 nights in Jul 2025

4/10 Poor

Emanij

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Could have been better

I came down for my birthday trip at first the girl at the counter was very nice and when I told her it was my bday she gave me free parking and I appreciated that . When I got to the room I realized I had no fridge or microwave which caused a lot of problems with keeping drinks cold and reheating any food we had . On the very first night a lot of young kinds ransacked the hotel and was all in the parking garage it made us afraid to leave I missed my reservations and all . I was expecting a better experience.
Stayed 2 nights in Jul 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel condition and misrepresentation

Reception is nice but rooms and hallways are in poor condition. Possibly the worst condition of any hotel o have stayed world wide. This is the second bad hotel of this trip and both booked in hotels.com. It has become clear over years of use of hotels.com rooms allocated are often the poorer quality leaving nicer rooms to direct bookers. Pictures show some issues but do not fully demonstrate the problems
Stayed 1 night in Jul 2025

8/10 Good

Porsche

Traveled with partner
Liked: Staff & service
The area was amazing I love the views the hotel it self need work room was a lil out dated but the bed was comfortable I did had one problem and the staff was on it quickly.
Stayed 3 nights in Jul 2025

6/10 Okay

CHRISITNE

Traveled with partner
Liked: Staff & service
We upgraded to a Suite, got upstairs and the headboard was on the same wall as the elevator shaft - we could hear the elevator going up and down so we requested a different room. All good. The staff was very friendly at the front desk and everyone we ran into in the elevators were very friendly. The pool gate was unlocked and non-guests were walking in/out of the pool. It was obvious that there were people at the pool that were just using the pool and not actually staying at the hotel. The pool deck was dirty and there was trash left everywhere at night. We were charged for parking - thinking this was a secure, Hilton/Doubletree lot. It was not. It was accessible to the public and was not secure, there were homeless people everywhere. The marijuana smell was overwhelming! It was everywhere! In the hallways, elevator, etc. It was bad and I would not bring my kids here for that reason.
Stayed 1 night in Jul 2025

4/10 Poor

Fred

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Poor river place hotel experience

This experience was less than decent but will remain memorable. Hotel is great location however quality of room was very poor. Bed was saggy, shower took 10 minutes to get luke warm, check in delayed, management didn't follow up on complaints properly, weed smoke in evening and morning in the hallway, tv remotes did not function properly and foyer light needed replacement. Lastly on the weekend the hotel had nonstop noise and racket from police officers coraling teenagers off the streets until 130am (4 hours)
Stayed 2 nights in Jul 2025

8/10 Good

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
I expected more from Double Tree by Hilton. I would say the staff were very pleasant. The property itself needs to be updated. The elevators closing were hard and loud. The room's carpet needs to be upgraded as well as the cabinets. The room's door closed hard and loud and the balcony had water dripping from the room above the entire time of my stay. Please place a microwave and refrigerator in each room. It should not be room selected. Lastly, the parking garage doors need to be repaired as they do not close properly and there were water dripping from the ceiling in the garage. Just some things I noticed during my stay there.
Stayed 4 nights in Jul 2025

4/10 Poor

Erica

Traveled with family
Liked: Amenities
You are pretty much paying for the view. The beds are uncomfortable. The rooms don’t have refrigerators or microwaves, but overall it’s a pretty cool hotel.
Stayed 2 nights in Jul 2025

2/10 Terrible

Felicia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs to be updated
Stayed 3 nights in Jul 2025

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Lawan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Dont do it

I am very disappointed in this so called Doubletree hotel. When entering the establishment, you can never tell the rooms are in such bad conditions. I stayed one night, only because i was too tired to move. But moved first thing that next morning. When i went down to tell the front desk i was leaving, the first thing out her mouth was, "You will not get a refund"....no worries, corporate will be notified.
Soo much scum
Fire alarm hanging off the wall
Mold and the carpet is coming up
Shower was stopped up and water made it's way into the rest of the restroom
Stayed 2 nights in Jul 2025

10/10 Excellent

Talal

Stayed 1 night in Jul 2025