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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
4-star hotel near Jacksonville Museum of Modern Art

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

View from property
View from property
Front of property - evening/night
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Reception

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Florida Theatre
    ‪11 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Place, EverBank Stadium
    ‪4 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • 225 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

  • 225 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

  • 225 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

  • 225 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • 300 sq ft
  • 1 bedroom
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

  • 300 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • 210 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (Riverfront)

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Jacksonville

City center retreat .Your stay at this Downtown Jacksonville hotel places you within 2 miles (3 km) of Jacksonville Museum of Modern Art and VyStar Veterans Memorial Arena. Daily's Place and EverBank Stadium are also within 3 miles (5 km).

What's nearby

  • Friendship Park - 3 min walk - 0.2 miles
  • Florida Theatre - 11 min walk - 0.6 miles
  • Times-Union Center for the Performing Arts - 12 min walk - 0.7 miles
  • VyStar Veterans Memorial Arena - 3 min drive - 1.3 miles
  • EverBank Stadium - 4 min drive - 2.1 miles

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬2 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪Tidbits - ‬9 min walk
  • ‪Sake House - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

4-star hotel near Jacksonville Museum of Modern Art
DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 19 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 293 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 2015
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with MP3 docking stations and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to the airport?

DoubleTree by Hilton Hotel Jacksonville Riverfront is 10.3 mi (17-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on Dec 21, 2025 start from $91.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel Jacksonville Riverfront.

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to the beach?

This hotel is 6.5 mi (18-min drive) from Kurzius Beach.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Hotel Jacksonville Riverfront, but buffet breakfast is offered for a fee of USD 19.95 for adults and USD 11.00 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, there is no casino at this hotel, but bestbet Orange Park (21-min drive) is nearby.

What time is check-in at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; Check-in end time: 2 AM.

Is there free parking at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Free parking is not available at this hotel. Self parking is available for USD 22.00 per day, and valet parking for USD 30.00 per day.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

DoubleTree by Hilton Hotel Jacksonville Riverfront features an outdoor pool. Guests can enjoy pool access from 6 AM to 10:00 PM.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, pool views, and happy hour.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to downtown Jacksonville?

DoubleTree by Hilton Hotel Jacksonville Riverfront is 0.9 mi away from Jacksonville.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 460 out of 1465 reviews
Rating 8 - Good. 245 out of 1465 reviews
Rating 6 - Okay. 315 out of 1465 reviews
Rating 4 - Poor. 208 out of 1465 reviews
Rating 2 - Terrible. 237 out of 1465 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The carpet in our room was horrible. It stains and needs to be replaced. No waste basket or towel bar in the bathroom.
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So awesome I’m happy too be a member now
Stayed 1 night in Sep 2025

10/10 Excellent

Arsemia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems to comment about!!
Stayed 2 nights in Sep 2025

10/10 Excellent

mercedes

Stayed 4 nights in Aug 2025

6/10 Okay

Antoinette, Las Vegas

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Staff was friendly . Lobby looks nice. Right when I got in the room I wanted to leave. Rooms are very old looking. Furniture walls all of it. Sliding glass door is paper thin, so noisy from traffic outside.Major police blockade right out on the Main Street at 11:30 pm. The hallways and rooms smell musty and moldy. There’s no way this is a 4 star hotel. I see why it had such a low guest rating next time I’ll look at that.
Stayed 2 nights in Aug 2025

8/10 Good

Sabra

Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Freddie

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
M
Stayed 2 nights in Aug 2025

2/10 Terrible

jim

Business traveler
Disliked: Cleanliness, property conditions & facilities
We picked this room for the view and its proximity to the hospital. I needed a place to recover from surgery because we traveled far and had a post op conference 2 days later. The night before the surgery I had to take a shower. The bath tub was dirty, the water was cold, the service guy couldn’t fix the temperature, and the drain backed up with dirty water to above my ankles while showering. They offered another room which had similar problems and was actually dirtier. The next day they offered a suite, which was a larger room with similar problems. They offered another suite which had fewer problems, but the shower water and sink water was burning hot and the service guy could not fix that. The desk people explained that in October a renovation was scheduled. Hilton should not open until they fix their rooms. I am not alone. There were many many people complaining at the desk and asking for different rooms. When we moved from the 4th floor to the seventh floor my wife had to move everything herself because due to my surgery I could not lift. Do yourself a favor and don’t select this hotel for your stay in Jacksonville.
Stayed 3 nights in Aug 2025

2/10 Terrible

Sejla

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was dirty, chair has a lot of stains, walls are dirty, carpet is dirty .
Stayed 3 nights in Aug 2025

4/10 Poor

William

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

2/10 Terrible

Ivan, Los Angeles

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely outdated
Stayed 2 nights in Aug 2025

6/10 Okay

Curtis

I liked the view from river side balcony. The room was okay but the m
Stayed 2 nights in Aug 2025

10/10 Excellent

Jon-Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was pretty spacious the balcony was nice to relax on when not laying by the pool. The staff definitely made my stay better, they were all super friendly. Big shoutout to Anne
Stayed 2 nights in Aug 2025

6/10 Okay

Trez

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Didn't like the loud AC units in room
Stayed 2 nights in Aug 2025

8/10 Good

Bradley

Liked: Staff & service, property conditions & facilities, room comfort

Great location for Downtown Jacksonville

Great location for the activities along the river.
Stayed 2 nights in Aug 2025

2/10 Terrible

kevin

Stayed 3 nights in Aug 2025

2/10 Terrible

Lequinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet, dirty, and smelly
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Thaimi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

abigail

Traveled with partner
Disliked: Staff & service, amenities
The manager at this establishment is so so so incredibly not just rude but mean. she lied to me and then refused service. i was nothing but patient and polite. i will never be staying at this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Travis

Stayed 1 night in Aug 2025

4/10 Poor

Tammy

We like the location for our needs. Our room had no, microwave or fridge
Stayed 1 night in Aug 2025