DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
4-star hotel near Museum of Science and History

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
View from property
Reception
View from property
Front of property - evening/night

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Breakfast available
  • Gym

Explore the area

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Daily's Place
    ‪3 min drive‬
  • EverBank Stadium
    ‪4 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

Suite, 1 King Bed

  • 300 sq ft
  • River view
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, River View

  • 225 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Riverfront)

  • 225 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Riverfront)

  • 225 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Riverfront)

  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 225 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • 210 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Jetted Tub

  • 300 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

You may also like

About the neighborhood

Jacksonville

City center retreat .With a stay at this Downtown Jacksonville hotel, you'll be within half a mile (1 km) of Museum of Science and History and 2 miles (3 km) of Jacksonville Museum of Modern Art. San Marco Theatre and VyStar Veterans Memorial Arena are also within 2 miles (3 km).

What's nearby

  • Museum of Science and History - 4 min walk - 0.3 miles
  • Florida Theatre - 11 min walk - 0.6 miles
  • VyStar Veterans Memorial Arena - 3 min drive - 1.3 miles
  • Daily's Place - 3 min drive - 1.7 miles
  • EverBank Stadium - 4 min drive - 1.9 miles

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪St Johns Provision - ‬2 min walk
  • ‪River Club - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

4-star hotel near Museum of Science and History
DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 19 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 293 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 2015
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with MP3 docking stations and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 26.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to the airport?

DoubleTree by Hilton Hotel Jacksonville Riverfront is 10.3 mi (17-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on Jul 11, 2025 start from $172.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel Jacksonville Riverfront.

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to the beach?

This hotel is 6.5 mi (18-min drive) from Kurzius Beach.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Hotel Jacksonville Riverfront, but buffet breakfast is offered for a fee of USD 19.95 for adults and USD 11.00 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, there is no casino at this hotel, but bestbet Orange Park (21-min drive) is nearby.

What time is check-in at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; Check-in end time: 2 AM.

Is there free parking at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Free parking is not available at this hotel. Self parking is available for USD 20.00 per day, and valet parking for USD 26.00 per day.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

DoubleTree by Hilton Hotel Jacksonville Riverfront features an outdoor pool. Guests can enjoy pool access from 6 AM to 10:00 PM.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, pool views, and happy hour.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to downtown Jacksonville?

DoubleTree by Hilton Hotel Jacksonville Riverfront is 0.9 mi away from Jacksonville.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6
Rating 10 - Excellent. 386 out of 1302 reviews
Rating 8 - Good. 208 out of 1302 reviews
Rating 6 - Okay. 305 out of 1302 reviews
Rating 4 - Poor. 191 out of 1302 reviews
Rating 2 - Terrible. 212 out of 1302 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

celeste

The property itself has been beautifully kept and well maintained, and not to mention, happy hour at Ruth Chris, is "the place to be". However, I went to shower and there was absolutely NO hot water!!! Are you freaking kidding me!
Stayed 2 nights in Dec 2024

6/10 Okay

Tanesha

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property needs to be updated
Stayed 2 nights in Mar 2025

4/10 Poor

Yesenia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam

The rooms are horrible.. no AC, barely blowing., had to keep the balcony door open to be able to breath.. the rug looked, smelled like it had NEVER BEEN CLEANED!!! The chair was torned and stained., the bathtub had cigarette burn stains and some sticky stuff so it was super slippery.. thank god I always bring sandals .. one of the worst rooms I ever stayed in.. it was I horrible representation on downtown Jax.. rooms are nothing like the pics!! Need super revamped n updating!!
Stayed 2 nights in Mar 2025

2/10 Terrible

Timesha

Stayed 1 night in Mar 2025

4/10 Poor

angel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs some upgrades the rooms are dirty
Stayed 2 nights in Mar 2025

4/10 Poor

Elisania

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was stinky, humidity in the bedroom and bathroom.
Stayed 2 nights in Mar 2025

8/10 Good

Belinda

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Christopher

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated building, no refrigerator, no microwave. That facility not up To par
Stayed 1 night in Mar 2025

6/10 Okay

Odette

Liked: Staff & service

Good enough for our mini staycation

I missed the information of how to pick the river view while booking so settled with what I had. Unfortunately our balcony did not have furniture like the river view balconies. The room needs to be updated. The carpet was old and dirty. The shower wasn’t cleaned very well. Otherwise the staff were kind and can’t forget the delicious warm cookie.
Stayed 1 night in Mar 2025

2/10 Terrible

Tiya

Disliked: Cleanliness, property conditions & facilities, room comfort

Worse stay ever from a Hilton property!!!

The hotel is extremely old so the pictures on the site are misleading. It smelled of old mold wet carpet when entering my room floor. My bedroom was leaking water from the shower on the floor, in which I had to use towels to mop up the water. The sink had a slow leak as well and top it off a roach came crawling out the closet. While eating breakfast the waitress was rushing me out of my booth because they were over booked for breakfast. Service desk staff was nice housekeeping.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Tia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service

Average Stay, Great Service

Hotel stay was good. The room is pretty outdated, average bathroom. They didn’t have any bathroom soap/shampoo/conditioner. Only a small bar of soap. I got the river view room which the view was nice. Bed was average. Great service at the front desk. Somewhat disappointed. For the price I paid for the room, I expected more.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth, miami beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashanti at the front desk was SO nice and so helpful when I checked in. She signed me up for the Hilton rewards and gave me free parking because of it, which you wouldn’t expect booking through Expedia. The two bartenders in the lounge were so kind and gave me great recommendations on where to go in the area since my concert got cancelled. The rooms are a tad outdated but still very clean and the view was amazing. No complaints for a one night stay. I would come back!! :)
Stayed 1 night in Mar 2025

6/10 Okay

Jamie

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The staff at hotel and attached Ruth’s Chris restaurant were fantastic however the facilities and rooms are very old and in poor shape. Fantastic bartender at the Lounge did tell me hotel will be going through remodel beginning April 2025 so would consider trying hotel again following remodel.
Stayed 2 nights in Mar 2025

6/10 Okay

Jacob

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff at this hotel was exceptionally friendly and engaging, the property itself is long overdue for renovation. The lobby creates a nice first impression, but this quickly fades upon entering the dated rooms. Our 10th floor room suffered from constant noise issues - both from the nearby bridge and mysterious clanking sounds inside the walls. The bathroom was particularly problematic with a chipped bathtub and an excessively loud exhaust fan. The exterior of the building appears neglected, with visible dirt and grime that could easily be addressed with pressure washing. Basic amenities were lacking as well - no refrigerators in rooms and outdated TVs without smart capabilities or even a decent channel selection. To add insult to injury, we were charged $22 for self-parking, yet we noticed the parking gates were left wide open throughout our stay, essentially allowing anyone to park for free. This inconsistent policy meant we paid for a service that others received at no cost. Though the wonderful staff does their best, they can't compensate for the significant infrastructure issues throughout this property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Virginia

Stayed 2 nights in Mar 2025

8/10 Good

michael

Stayed 2 nights in Mar 2025

6/10 Okay

Tashaunda

Stayed 4 nights in Mar 2025

10/10 Excellent

Andrea

Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended!

The staff was extremely helpful and accommodating.
Stayed 2 nights in Mar 2025

6/10 Okay

Vernon

Stayed 2 nights in Mar 2025

10/10 Excellent

JOHN

Ty c def
Stayed 1 night in Mar 2025