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Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property
3-star hotel near VyStar Veterans Memorial Arena

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Outdoor spa tub
Presidential Suite, 1 King | Premium bedding, down comforters, in-room safe, laptop workspace
Bar (on property)
Lobby
Presidential Suite, 1 King | Living area | 37-inch LCD TV with satellite channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1201 Kings Avenue, Jacksonville, FL, 32207
  • Place, Baptist Medical Center Jacksonville
    ‪15 min walk‬
  • Place, Florida Theatre
    ‪2 min drive‬
  • Place, EverBank Stadium
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King, Hearing Accessible

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King, Hearing Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen, Hearing Accessible

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen, Hearing Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen, Hearing Accessible

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 Queen, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queens, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 King

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King

Presidential Suite, 1 King | Premium bedding, down comforters, in-room safe, laptop workspace

Presidential Suite, 1 King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible w/ Bathtub

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Mobility Access w/ Tub

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King, Mobility Access w/ Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King, Accessible w/ Roll In Shower

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King, Accessible w/ Roll In Shower

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Roll In Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen

37-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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Exterior

Homewood Suites by Hilton Jacksonville Downtown-Southbank

San Marco
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, 781 reviews
$130 nightly
The price is $148
Feb 2 - Feb 3
Total with taxes and fees
Homewood Suites by Hilton Jacksonville Downtown-Southbank

About the neighborhood

Jacksonville

San Marco stay.Within a 15-minute walk of this San Marco hotel, you'll find Jacksonville Historical Center and Theatre Jacksonville. Baptist Medical Center Jacksonville and Alexander Brest Planetarium are also within 2 miles (3 km).

What's nearby

  • Baptist Medical Center Jacksonville - 15 min walk - 0.8 miles
  • Theatre Jacksonville - 15 min walk - 0.8 miles
  • Florida Theatre - 2 min drive - 1.5 miles
  • VyStar Veterans Memorial Arena - 4 min drive - 2.1 miles
  • EverBank Stadium - 5 min drive - 2.9 miles

Getting around

  • Kings Avenue Station - 5 min walk
  • Jacksonville Station - 18 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪The Bearded Pig - ‬6 min walk
  • ‪The Southern Grill - ‬12 min walk
  • ‪Kava & Company - ‬2 min walk
  • ‪Tropical Smoothie Cafe - ‬9 min walk
  • ‪Tidbits - ‬5 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

3-star hotel near VyStar Veterans Memorial Arena
Hilton Garden Inn Jacksonville Downtown Southbank offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 1226 square feet (114 square meters) and includes conference space. Hilton Garden Inn Jacksonville Downtown Southbank also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Jacksonville hotel.

  • 1 building
  • 123 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 1226 sq ft of conference space
  • 114 sq m of conference space
  • Built in 2009
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Jacksonville Downtown Southbank offers 123 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Homewood Suites by Hilton Jacksonville Downtown-Southbank
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, 781 reviews
$130 nightly
The price is $148
Feb 2 - Feb 3
Total with taxes and fees
Homewood Suites by Hilton Jacksonville Downtown-Southbank

Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.50 to 21.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium satellite channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 21.50 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

How close is Hilton Garden Inn Jacksonville Downtown Southbank to the airport?

Hilton Garden Inn Jacksonville Downtown Southbank is 17.2 mi (26-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Jacksonville Downtown Southbank?

As of Jan 27, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville Downtown Southbank on Feb 1, 2026 start from $103.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Jacksonville Downtown Southbank have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Jacksonville Downtown Southbank.

Does Hilton Garden Inn Jacksonville Downtown Southbank offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Jacksonville Downtown Southbank, but cooked-to-order breakfast is offered for a fee of between USD 7.50 and 21.50 per person. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Jacksonville Downtown Southbank?

No, there is no casino at this hotel, but bestbet Orange Park (21-min drive) is nearby.

What time is check-in at Hilton Garden Inn Jacksonville Downtown Southbank?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. A fee applies for early check-in.

Is there free parking at Hilton Garden Inn Jacksonville Downtown Southbank?

Free parking is not available at this hotel. Self parking is available for USD 20.00 per day.

Does Hilton Garden Inn Jacksonville Downtown Southbank have a pool?

Hilton Garden Inn Jacksonville Downtown Southbank features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 10 PM.

Does Hilton Garden Inn Jacksonville Downtown Southbank have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn Jacksonville Downtown Southbank have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Jacksonville Downtown Southbank to downtown Jacksonville?

Hilton Garden Inn Jacksonville Downtown Southbank is 1.4 mi away from Jacksonville.

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 555 out of 1004 reviews
Rating 8 - Good. 235 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 61 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean

Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean room, polite staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Skilar

Liked: Cleanliness, staff & service, property conditions & facilities
The pool area was just to packed
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

4/10 Poor

Manuel

Stayed 1 night in Oct 2025

6/10 Okay

Marissa

Liked: Cleanliness, staff & service
Coffee
Stayed 2 nights in Oct 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but no internet or breakfast included.

Very nice hotel and good location, very convenient to the shuttle bus for games at Everbank Stadium. BUT no free internet unless you are a Hilton Honors member, and No complimentary breakfast.
Stayed 2 nights in Oct 2025

6/10 Okay

nivea

Stayed 2 nights in Oct 2025

4/10 Poor

Ciara

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Tried calling many times to request a early check in for about a day before my trip and want able to reach anybody…
Stayed 1 night in Oct 2025

4/10 Poor

George

Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Yamitza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for a short trip!!
Stayed 1 night in Oct 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & good food & nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Stayed 1 night in Sep 2025

6/10 Okay

stephen

Liked: Cleanliness, property conditions & facilities
Breakfast not included along with parking. $20 breakfast with cold sausage a bit disappointing
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Staff & service
The property was very quiet nice stay very friendly staff would recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Jean

Stayed 1 night in Oct 2025

8/10 Good

Tia

Stayed 2 nights in Sep 2025

10/10 Excellent

Adrienne, Virginia Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great no complaints
Stayed 3 nights in Sep 2025

2/10 Terrible

Thurgood

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than paying for parking while staying at the hotel it was a pleasant experience.
Stayed 2 nights in Sep 2025

8/10 Good

Tiffany

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Crystal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall decent but after i paid to stay there i also was charged $20 per vehicle per night to stay.. crazy to me!!
Stayed 1 night in Sep 2025

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jean

Stayed 2 nights in Aug 2025