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4.1 out of 5

"Clean nice and affordable. New pool was very nice. " More

By a verified traveler on Tue 02 Jun 2020

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Hotel Description

3.5-star hotel near River City Market Place

Close to airport

With a stay at this Northside hotel, you'll be within 2 miles (3 km) of River City Market Place and 6 miles (10 km) of Anheuser-Busch Brewery. Jacksonville Zoo and Gardens is within 9 miles (15 km) and Jacksonville Cruise Terminal is within 12 miles (20 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 317 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, free local calls, and hair dryers. Housekeeping is available on request.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$99* Per night/room Oct 24 - Oct 25

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking (Hearing, Mobility Transfer Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Accessible, Non Smoking (Hearing, Mobility Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel ratings based on 32 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel

Everyone (18) Couples (5) Family (11)
1 out of 5
Do not stay here. It looked extremely unsafe, with a good deal of shady characters hanging around. We did not stay we just ate the cost of the room and moved on.

Posted by on Sep 18, 2021

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Comment from Hotel Management

Sep 20, 2021 by General Manager

Mary, thank you for the review. We are sorry to learn about your negative experience and that you left us earlier than expected. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in our area. With Hospitality, Brian Brooks, General Manager

4 out of 5
.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 8, 2021 by General Manager

We appreciate your gracious rating about your stay at Crowne Plaza Jacksonville Airport/I-95N. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. With Hospitality, Brian Brooks, General Manager

1 out of 5
Don’t even want to talk about it. Had to switch rooms 3 times. Travelocity and the hotel messed up my reservation and ruined my vacation.

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 10, 2021 by General Manager

Thank you for choosing to stay with us. We appreciate your feedback, and we want to apologize for not meeting your expectations. We have shared your comments with the appropriate individuals to ensure these issues are not repeated. We hope you will consider a return visit so we can provide you with the hospitality you deserve. Thank you again for being our guest. With Hospitality, Brian Brooks, General Manager

5 out of 5

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 20, 2021 by General Manager

Thank you for the perfect rating. We are glad you had a wonderful time at Crowne Plaza Jacksonville Airport/I-95N. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. With Hospitality, Brian Brooks, General Manager

4 out of 5

Posted by on Feb 2, 2021

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Comment from Hotel Management

Feb 13, 2021 by General Manager

Tanya, we are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Crowne Plaza Jacksonville Airport/I-95N look forward to your next visit. With Hospitality, Brian Brooks General Manager

5 out of 5

Posted by on Nov 8, 2020

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Comment from Hotel Management

Nov 9, 2020 by General Manager

Thank you for the perfect rating. We are glad you had a wonderful time at Crowne Plaza Jacksonville Airport/I-95N. We look forward to welcoming you back for another outstanding experience. With Hospitality, Brian Brooks General Manager

5 out of 5
Clean nice and affordable. New pool was very nice.

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 26, 2020 by Stacy W

Thank you! I will be sure to share with my TEAM!

4 out of 5
In the middle of a large renovation which made getting to the restaurant and bar inconvenient due to the rain.

Posted by , from Waterloo, NY on Feb 26, 2020

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Comment from Hotel Management

Feb 27, 2020 by General Manager

Denis, thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N. We are sorry for the trouble you had due to our on-going renovations. On a positive note, your overall review suggests you had a pleasant stay. We hope you will come back and see us when the project has been completed so you can enjoy the final result. With Hospitality, Brian Brooks, General Manager

4 out of 5
The property was under construction. The staff was very accommodating even when my flight was delayed then cancelled causing me to drive instead. I checked in at 8 am instead of the previous day, but they had my room waiting for me.

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 21, 2020 by General Manager

Thank you for posting a review of your stay at Crowne Plaza Jacksonville Airport/I-95N. We are sorry you were stranded at the airport due to flight cancellation. However, we are glad that we had availability and were able to offer you accommodations. We appreciate you being our guest and look forward to welcoming you back soon. With Hospitality, Brian Brooks, General Manager

4 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by General Manager

Thank you for your nice rating. We are glad you had a great stay and enjoyed all that we offer at our hotel. We look forward to seeing you again at Crowne Plaza Jacksonville Airport/I-95N. With Hospitality, Brian Brooks, General Manager

About the Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel

Location 14670 Duval Rd, Jacksonville, FL 32218

Property Features

Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. The business-friendly Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3.5-star Jacksonville hotel is smoke free.

  • 317 guestrooms or units
  • 6 levels
  • 2 buildings
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1974
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel offers 317 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.

Proper 1822 - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Starbucks AM Coffee bar - Onsite coffee shop. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 70 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 for adults, USD 6 and USD 15 for children (approximately)
  • Pet fee: USD 70 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Jacksonville Airport/I-95N
  • Crowne Plaza Jacksonville Airport/I-95N
  • Crowne Plaza Hotel Airport/I-95N
  • Crowne Plaza Airport/I-95N
  • Crowne Plaza Hotel Jacksonville Airport/I 95N

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.