Heart of Jacksonville
You'll be steps from Times-Union Center for the Performing Arts and within a 10-minute walk of Florida Theatre with a stay at this Downtown Jacksonville hotel.
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a 24-hour fitness center on site, and a 24-hour front desk and a coffee shop are also provided.
Comfy beds, WiFi
The 354 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and coffee/tea makers offer the conveniences of home. LCD TVs come with digital channels, and other amenities include WiFi and room service.
Jul 23, 2021 by General Manager
Fantastic accommodations and world-class service are what we're all about at Omni Jacksonville Hotel, so we're thrilled you agree! Come back and see us again soon! Sincerely, Vinnie Bucci, General Manager
May 14, 2021 by Vinnie B ~ GM
Thank you for your review regarding your stay. I truly appreciate your feedback and kind comments about the hotel, and apologize for the miscommunication during the fire alarm incident. I hope this does not deter you from visiting us again in the future; we look forward to serving you again!
May 4, 2021 by Vinnie B ~ GM
Thank you for your review and kind words. We appreciate you and look forward to your next visit.
Apr 19, 2021 by Guest Services
Hello, We are sorry to hear that you were disappointed, Room service is on a modified schedule due to Covid restrictions . Details are shared upon check in
Mar 13, 2021 by Robert
Thank you so much for the positive feedback. I will share it with the entire team. We are so happy that you decided to stay with us. Thank You!
Mar 12, 2021 by Robert
Thank you so much for your positive feedback. I will share with the entire team. We hope to see you back soon.
Dec 15, 2020 by Paul S ~ General Manager
Thank you for your kind words! We hope you will be back soon!
Sep 8, 2020 by Paul S ~ General Manager
Thank you! We look forward to your next stay with us!
Jun 26, 2020 by The Omni Jacksonville
Thank you for your valued feedback! We are happy you enjoyed your stay and hope to see you in the future! Best Wishes,
Jacksonville River City Downtown Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Jacksonville River City Downtown Hotel. For a fee, parking is available. This 3.5-star Jacksonville hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking
Jacksonville River City Downtown Hotel offers 354 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
JBar - This bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered.
Juliettes Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.