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"Everything is fine, excellent,fantastic superclean " More

By a verified traveler on Wed 30 Dec 2020

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Hotel Description

Jacksonville hotel in Northside area

Close to airport

Your stay at this Northside hotel places you within 2 miles (3 km) of River City Market Place and UF Health North. UF Health Hospital North and Oceanway Community Center are also within 3 miles (5 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free airport shuttle. Business travelers can take advantage of the 24-hour business center. There's a gym on site, and a 24-hour front desk and a picnic area are also provided.

Free WiFi, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include MP3 docks, coffee/tea makers, and free local calls.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$85* Per night/room Oct 21 - Oct 22

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Jacksonville Plaza Hotel & Suites Airport ratings based on 28 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Jacksonville Plaza Hotel & Suites Airport

Everyone (18) Couples (2) Family (5)
4 out of 5

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jun 21, 2021 by Front Desk Jax Plaza

Thank you for staying with us.

4 out of 5

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 17, 2021 by Front Desk Jacksonville Plaza Hotel and Suites

Thanks for staying with us. We appreciate your feedback!

1 out of 5
This hotel was very old and it really showed it’s age. The walls are also paper thin so we heard the person next door playing the TV ALL night long. At 3:30 in the morning we also heard people next door playing music very loud! I would never stay here again!

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 6, 2021 by Front Desk Jax Plaza

Thank you for your feedback. We will be addressing your concerns.

5 out of 5
Everything is fine, excellent,fantastic superclean

Posted by on Dec 30, 2020

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Comment from Hotel Management

Jan 2, 2021 by FD

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Jun 20, 2020

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Comment from Hotel Management

Jun 20, 2020 by FD

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Clean And neat, nearby restaurants , close to Airport. Freeways near by

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by FD

Thank you for staying with us.

3 out of 5

Posted by on Jan 30, 2020

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Comment from Hotel Management

Jan 31, 2020 by FD

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1 out of 5
The upkeep and overall look of this place is sub par. The shower is leaky, barely hot water unless moved to almost the end of hot, with little water pressure. Check in was late due to “business” the night prior. I would not recommend this place to anyone when you can get a lucrative room next door at the Hyatt for a little more. Zero amenities. Aside from free WiFi that doesn’t work well. Rust and peeling paint in rooms and restrooms. Not my favorite stay.

Posted by , from SF on Jan 4, 2020

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Comment from Hotel Management

Jan 4, 2020 by FD

Thank you for your feedback. We will be addressing your concerns.

4 out of 5
Nothing unique. Didn't have a closet or a dresser w/drawers.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 4, 2020 by FD

Thanks for staying with us.

4 out of 5
It was semi clean not bad of a hotel will stay here again

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 15, 2019 by FD

Thank you for staying with us.

About the Jacksonville Plaza Hotel & Suites Airport

Location 14585 Duval Rd, Jacksonville, FL 32218

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Jacksonville Plaza Hotel & Suites Airport also features a fitness center, a picnic area, and laundry facilities. Free self parking is available. This Jacksonville hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle; cruise terminal shuttle
  • Parking: Free self parking

Room Amenities

Jacksonville Plaza Hotel & Suites Airport offers 100 accommodations with MP3 docking stations and coffee/tea makers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 5.00 per night
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jacksonville Plaza
  • Jacksonville Plaza Hotel
  • Jacksonville Plaza Hotel And Suites
  • Jacksonville Plaza Hotel Jacksonville
  • Jacksonville Plaza Hotel Airport
  • Jacksonville Plaza Airport
  • Jacksonville Plaza & Suites
  • Jacksonville Plaza Hotel & Suites Airport Hotel
  • Jacksonville Plaza Hotel & Suites Airport Jacksonville
  • Jacksonville Plaza Hotel & Suites Airport Hotel Jacksonville

You should know

  • Jacksonville Plaza Hotel & Suites Airport offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Jacksonville Plaza Hotel & Suites Airport.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.