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"Carpet in room doesn’t appear to have had a vacuum over it in awhile. Our kids found random objects around the beds. I even found a pill under the A/C ... " More

By a verified traveler on Fri 23 Feb 2018

Hotel Description

Hotel near River City Market Place in Jacksonville

In Jacksonville

Your stay at this Northside hotel places you within 3 miles (5 km) of River City Market Place and Oceanway Community Center. Pecan Park Flea and Farmers' Market and Anheuser-Busch Brewery are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and a free airport shuttle. Business travelers can take advantage of the 24-hour business center. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and LCD TVs with cable channels. MP3 docks, coffee/tea makers, and free local calls are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63 per night

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Jacksonville Plaza Hotel & Suites Airport ratings based on 121 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Jacksonville Plaza Hotel & Suites Airport

Everyone (26) Couples (3) Business (1) Family (2)
5 out of 5

Posted by on Jun 23, 2019

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3 out of 5
Erycinvenient to the airport and to restaurants and shopping

Posted by on May 22, 2019

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Comment from Hotel Management

May 22, 2019 by SC

Thank you for staying with us.

2 out of 5

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 1, 2019 by ibo

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Mar 27, 2019

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Comment from Hotel Management

Apr 1, 2019 by ibo

Thanks for staying with us. We appreciate your feedback!

3 out of 5
You pay for what you get. Clean enough but could have been vacuumed better.

Posted by , from Holland on Feb 23, 2019

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Comment from Hotel Management

Feb 23, 2019 by ibo

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The staff were extremely friendly and very helpful. Our room was always cleaned when we came back for the day; towels were always replaced and set up like the very first night in the room. My husband and I would definitely choose this hotel again and recommend it to our friends.

Posted by on Feb 21, 2019

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Comment from Hotel Management

Feb 21, 2019 by ibo

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Comfortable room, while small. No restaurant on site but good complimentary continentsl breakfast and easy order in delivery. Extras include mini fridge and microwave. Close to airport. I would stay here again.

Posted by on Feb 11, 2019

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Comment from Hotel Management

Feb 13, 2019 by Ibo

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The young man at the front desk was very welcoming and friendly. Chev

Posted by on Feb 8, 2019

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Comment from Hotel Management

Apr 2, 2019 by Sam

Thank you for your review. We hope to serve you again when your travels bring you back here in Jacksonville.

1 out of 5
everything was very old pillow smelled Thus creating in my mind the appearance looks clean but nothing was really clean The walls were so thin I could hear the man in the next room snoring all night I never got sleep

Posted by on Jan 15, 2019

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Comment from Hotel Management

Jan 15, 2019 by ibo

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The best hotel I’ve stayed in in the area especially with environmentally friendly as a lupus patient that is very important

Posted by on Dec 30, 2018

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Comment from Hotel Management

Dec 31, 2018 by ibo

Thanks for staying with us. We appreciate your feedback!

About the Jacksonville Plaza Hotel & Suites Airport

Location 14585 Duval Rd, Jacksonville, FL 32218

Property Features

There's a coffee shop/café on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Jacksonville Plaza Hotel & Suites Airport also features a fitness center, a picnic area, and laundry facilities. For a fee, parking is available. This Jacksonville hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Coffee shop
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (4.2 km / 2.6 mi)
  • Property shuttles: Free airport shuttle; cruise terminal shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Jacksonville Plaza Hotel & Suites Airport offers 100 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Cash Deposit Required

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 100 per stay for guests under 25 years old staying between 01 March - 15 April

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.00 per day
  • Extended parking fee: USD 5 per day
  • Nearby parking fee: USD 5.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jacksonville Plaza
  • Jacksonville Plaza Hotel
  • Jacksonville Plaza Hotel And Suites
  • Jacksonville Plaza Hotel Jacksonville
  • Jacksonville Plaza Hotel Airport
  • Jacksonville Plaza Airport

You should know

  • Jacksonville Plaza Hotel & Suites Airport offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.