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4.0 out of 5

"I absolutely loved my stay. The staff went above and beyond expectations in friendliness and cleanliness. The valet was top notch. Will definitely be ... " More

By a verified traveler on Fri 10 Jan 2020

Hotel Description

4-star hotel near Florida Theatre

City center stay

Within a 15-minute walk of this Downtown Jacksonville hotel, you'll find Florida Theatre and Times-Union Center for the Performing Arts. Baseball Grounds of Jacksonville and VyStar Veterans Memorial Arena are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Unwind with a drink at the poolside bar and enjoy perks like a free area shuttle.

Free Internet, iPod docks

The 951 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and iPod docks. Other amenities include 24-hour room service, premium bedding, and coffee/tea makers.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$129* Per night/room Feb 22 - Feb 23

Room, 2 Queen Beds, Accessible (Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Club Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Jacksonville ratings based on 56 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Jacksonville

Everyone (23) Couples (1) Family (7)
5 out of 5
I absolutely loved my stay. The staff went above and beyond expectations in friendliness and cleanliness. The valet was top notch. Will definitely be staying there again! Thank you so much for making my once in a life time event night so much more special

Posted by on Jan 10, 2020

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5 out of 5
Check-in was a breeze. Room was immaculate. Bathroom completley brand new 😊. Really like the snacks and drinks area, so handy.

Posted by on Jan 9, 2020

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5 out of 5

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 16, 2019 by The Front Office Team

Thank you for your feedback. We look forward to your next stay with us!

2 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 13, 2019 by The Front Office Team.

Thank you for your feedback. We are so sorry to hear that your stay with us was not to your satisfaction. If you would like to discuss your stay at greater length, please reach out directly to the Front Desk.

5 out of 5
Very clean and welcoming environment. It's exactly what i expect from Hyatt.

Posted by on Oct 31, 2019

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Comment from Hotel Management

Oct 31, 2019 by The Front Office Team

Thank you for your feedback. We look forward to your next stay with us!

5 out of 5
Great stay. Would stay here again. Walking distance to the concert at the arena.

Posted by on Oct 23, 2019

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Comment from Hotel Management

Oct 24, 2019 by The Front Office Team

Thank you for your feedback. We look forward to your next stay with us!

4 out of 5

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 3, 2019 by The Front Office Team

Thank you for your feedback, we look forward to your next stay with us! `

3 out of 5

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 14, 2019 by The Front Office team

Thank you for your feedback, we look forward to your next stay with us!

4 out of 5
Loved the pool on the roof and the staff was incredible in every way! My only disappointment was the beds themselves, which i had high expectations for, considering it was the Hyatt.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 11, 2019 by The Front Office Team

Thank you for your feedback, we look forward to your next stay with us!

5 out of 5
From the time I arrived to the time I left, I am in loveeeee with this hotel. The staff is awesome and extremely friendly, Rooms are gorgeous, views are amazing of the river, and it’s not far from the beach. When I come back to Jacksonville, I wouldn’t want to stay anywhere else. This isn’t my go-to getaway spot!

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 11, 2019 by The Front Office Team

Thank you for your feedback, we look forward to your next stay with us!

About the Hyatt Regency Jacksonville

Location 225 E Coastline Dr, Jacksonville, FL 32202

Property Features

Hyatt Regency Jacksonville offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this hotel measures 116000 square feet (10777 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Jacksonville. A free area shuttle within 3 mi is available. For a fee, parking is available. This 4-star Jacksonville hotel is smoke free.

  • 951 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 116000 sq ft of conference space
  • 10777 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (24.3 km / 15.1 mi)
  • Train station: Jacksonville Station (9.1 km / 5.7 mi)
  • Property shuttles: Free area shuttle within 3 mi; airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Jacksonville offers 951 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Market - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open 24 hours.

SHOR Seafood Grill - This restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Tavern - This lobby lounge serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21.95 for adults and USD 10.95 for children (approximately)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Jacksonville
  • Hyatt Jacksonville Regency
  • Hyatt Regency Hotel Jacksonville
  • Hyatt Regency Jacksonville
  • Jacksonville Hyatt
  • Jacksonville Hyatt Regency
  • Jacksonville Regency
  • Regency Hyatt
  • Regency Jacksonville
  • Hyatt Jacksonville Riverfront
  • Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
  • Hyatt Regency Jacksonville Hotel
  • Hyatt Regency Jacksonville Hotel
  • Hyatt Regency Jacksonville Jacksonville
  • Hyatt Regency Jacksonville Hotel Jacksonville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
url importing https://www.travelocity.com/Jacksonville-Hotels-Hyatt-Regency-Jacksonville.h563167-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.