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Residence Inn by Marriott Jacksonville Downtown

Property class: 3
3-star hotel near Edward Waters College

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Jacksonville Downtown

BBQ/picnic area
Coffee/tea maker, dining tables
55-inch LED TV with cable channels, TV, Netflix
Reception
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
357 OAK STREET, Jacksonville, FL, 32204
  • Place, Prime F. Osborn III Convention Center
    ‪6 min walk‬
  • Place, Five Points Shopping Center
    ‪9 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪16 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, desk

Basic Suite, 1 Bedroom

9.4 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Coffee/tea maker, dining tables

Studio, Multiple Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Coffee/tea maker, dining tables

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Jacksonville

Heart of Jacksonville.Your stay at this Downtown Jacksonville hotel places you within 3 miles (5 km) of Edward Waters College and VyStar Veterans Memorial Arena. UF Health Proton Therapy Institute and Daily's Place are also within 3 miles (5 km).

What's nearby

  • Prime F. Osborn III Convention Center - 6 min walk - 0.4 miles
  • Five Points Shopping Center - 9 min walk - 0.5 miles
  • Riverside Park - 9 min walk - 0.5 miles
  • Times-Union Center for the Performing Arts - 16 min walk - 0.9 miles
  • Florida Theatre - 3 min drive - 1.5 miles

Getting around

  • La Villa Station - 13 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Arepa Please - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Hawkers Asian Street Fare - ‬13 min walk
  • ‪Jersey Mike’s - ‬7 min walk

About this property

Residence Inn by Marriott Jacksonville Downtown

3-star hotel near Edward Waters College
Residence Inn by Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Jacksonville Downtown. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • Built in 2021
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Residence Inn by Marriott Jacksonville Downtown offers 135 accommodations with laptop-compatible safes and coffee/tea makers. These individually furnished accommodations have separate dining areas and include dining tables. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 12.00 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, mobile payments, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Frequently asked questions

How close is Residence Inn by Marriott Jacksonville Downtown to the airport?

Residence Inn by Marriott Jacksonville Downtown is 19.2 mi (26-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn by Marriott Jacksonville Downtown?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Jacksonville Downtown on May 10, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn by Marriott Jacksonville Downtown have an airport shuttle?

Airport shuttle services are not available at Residence Inn by Marriott Jacksonville Downtown.

How close is Residence Inn by Marriott Jacksonville Downtown to the beach?

This hotel is 11.3 mi (23-min drive) from Kurzius Beach.

Does Residence Inn by Marriott Jacksonville Downtown offer free breakfast?

Residence Inn by Marriott Jacksonville Downtown offers free continental breakfast every day.

Is there a casino at Residence Inn by Marriott Jacksonville Downtown?

No, there is no casino at this hotel, but bestbet Orange Park (18-min drive) is nearby.

What time is check-in at Residence Inn by Marriott Jacksonville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Residence Inn by Marriott Jacksonville Downtown?

Free parking is not available at this hotel. Self parking is available for USD 12.00 per night.

Does Residence Inn by Marriott Jacksonville Downtown have a pool?

Residence Inn by Marriott Jacksonville Downtown features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 8:00 PM.

Does Residence Inn by Marriott Jacksonville Downtown have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott Jacksonville Downtown to downtown Jacksonville?

Residence Inn by Marriott Jacksonville Downtown is 1.4 mi away from Jacksonville.

Residence Inn by Marriott Jacksonville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 332 out of 404 reviews
Rating 8 - Good. 51 out of 404 reviews
Rating 6 - Okay. 11 out of 404 reviews
Rating 4 - Poor. 4 out of 404 reviews
Rating 2 - Terrible. 6 out of 404 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large room, friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Thalia

Stayed 3 nights in Dec 2025

10/10 Excellent

Tamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area feels safe. Back of the building scary
Stayed 2 nights in Jan 2026

10/10 Excellent

Satyanarayana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and service was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Pascal

Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Stayed 1 night in Dec 2025

10/10 Excellent

kenneth, farmers Branch

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, peaceful, convenient, all perfect.
Stayed 2 nights in Dec 2025

10/10 Excellent

Simone Brianna

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Malik

Stayed 1 night in Nov 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Very luxurious and the rooms are so quiet. Lots of storage room. Breakfast had a great selection.
Stayed 1 night in Dec 2025

10/10 Excellent

jim

Stayed 1 night in Dec 2025

10/10 Excellent

angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Quiet rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Billy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Latoya

Traveled with group
Liked: Cleanliness, staff & service, amenities
Love it! I’ll definitely be back
Stayed 1 night in Dec 2025

10/10 Excellent

Felix

Stayed 2 nights in Nov 2025

6/10 Okay

Cheryl

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in experience kind of set a negative tone for the rest of our stay. The first time we stayed here, they were much friendlier and attentive. This time we were ignored completely until my husband spoke up. Then we were told we would have to wait while the computer turned on. Mind you, this was the afternoon.
Stayed 2 nights in Dec 2025

8/10 Good

Rhett

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great rooms and super clean! Comfy couch for the win!
Stayed 1 night in Dec 2025

8/10 Good

A David

Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Jimaria

Stayed 1 night in Oct 2025

10/10 Excellent

Shawanda

Liked: Cleanliness, staff & service, amenities
I had an amazing stay at the Residence Inn! From the moment I arrived, the staff was warm, welcoming, and incredibly helpful. The room was spotless, spacious, and felt just like a home away from home. I really appreciated the full kitchen, comfortable bed, and the quiet, relaxing atmosphere. Whether traveling for business or leisure, this hotel is the perfect place to unwind and feel taken care of. I highly recommend the Residence Inn and will definitely be returning on my next visit!
Stayed 3 nights in Dec 2025

10/10 Excellent

Cheryl

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very comfortable and logical in terms of design and layout.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandre

Stayed 1 night in Nov 2025