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Residence Inn by Marriott Jacksonville Downtown

3.0 star property
3-star hotel near Edward Waters College

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Jacksonville Downtown

55-inch LED TV with cable channels, TV, Netflix
Outdoor pool
Reception
1 bedroom, premium bedding, in-room safe, individually furnished
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
357 OAK STREET, Jacksonville, FL, 32204
  • VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • Daily's Place
    ‪4 min drive‬
  • EverBank Stadium
    ‪5 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(18 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually furnished

Basic Suite, 1 Bedroom

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Coffee/tea maker, dining tables

Studio, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Coffee/tea maker, dining tables

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Jacksonville

Heart of Jacksonville.Your stay at this Downtown Jacksonville hotel places you within 3 miles (5 km) of Edward Waters College and VyStar Veterans Memorial Arena. UF Health Proton Therapy Institute and Daily's Place are also within 3 miles (5 km).

What's nearby

  • Prime F. Osborn III Convention Center - 8 min walk - 0.4 miles
  • Florida Theatre - 2 min drive - 1.5 miles
  • VyStar Veterans Memorial Arena - 4 min drive - 2.3 miles
  • Daily's Place - 4 min drive - 2.7 miles
  • EverBank Stadium - 5 min drive - 2.7 miles

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 14 min walk
  • Jacksonville International Airport (JAX) - 19 min drive

Restaurants

  • ‪Hawkers Asian Street Fare - ‬14 min walk
  • ‪River & Post - ‬16 min walk
  • ‪Arepa Please - ‬5 min walk
  • ‪BurgerFi - ‬7 min walk
  • ‪Anejo Cocina Riverside - ‬5 min walk

About this property

Residence Inn by Marriott Jacksonville Downtown

3-star hotel near Edward Waters College
Residence Inn by Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Jacksonville Downtown. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • Built in 2021
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Residence Inn by Marriott Jacksonville Downtown offers 135 accommodations with laptop-compatible safes and coffee/tea makers. These individually furnished accommodations have separate dining areas and include dining tables. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 12.00 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, mobile payments, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Frequently asked questions

How close is Residence Inn by Marriott Jacksonville Downtown to the airport?

Residence Inn by Marriott Jacksonville Downtown is 15.9 mi (26-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

Does Residence Inn by Marriott Jacksonville Downtown have an airport shuttle?

Airport shuttle services are not available at Residence Inn by Marriott Jacksonville Downtown.

How close is Residence Inn by Marriott Jacksonville Downtown to the beach?

This hotel is 11.1 mi (24-min drive) from Kurzius Beach.

Does Residence Inn by Marriott Jacksonville Downtown offer free breakfast?

Residence Inn by Marriott Jacksonville Downtown offers free continental breakfast every day.

Is there a casino at Residence Inn by Marriott Jacksonville Downtown?

No, there is no casino at this hotel, but bestbet Orange Park (18-min drive) is nearby.

What time is check-in at Residence Inn by Marriott Jacksonville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Residence Inn by Marriott Jacksonville Downtown?

Free parking is not available at this hotel. Self parking is available for USD 12.00 per night.

Does Residence Inn by Marriott Jacksonville Downtown have a pool?

Residence Inn by Marriott Jacksonville Downtown features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 8:00 PM.

Does Residence Inn by Marriott Jacksonville Downtown have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott Jacksonville Downtown to downtown Jacksonville?

Residence Inn by Marriott Jacksonville Downtown is 1.4 mi away from Jacksonville.

Residence Inn by Marriott Jacksonville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 233 out of 286 reviews
Rating 8 - Good. 37 out of 286 reviews
Rating 6 - Okay. 8 out of 286 reviews
Rating 4 - Poor. 4 out of 286 reviews
Rating 2 - Terrible. 4 out of 286 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and friendly staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lamar

Stayed 1 night in Mar 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS HOTEL IS CLEAN, WELL KEPT AND AMAZING STAFF & SERVICE. I WILL STAY HERE EVERY TIME I VISIT JACKSONVILLE MY ROOM WAS PERFECT. ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Mar 2025

10/10 Excellent

Erick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cleaned and spacious enough for a family of 6.
Stayed 2 nights in Mar 2025

10/10 Excellent

SHANITA L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, as always.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mario, any city

Liked: Cleanliness, staff & service, property conditions & facilities
Quite possibly one of the best hotels I’ve stayed in Florida
Stayed 1 night in Mar 2025

10/10 Excellent

Nikki

Stayed 1 night in Mar 2025

10/10 Excellent

Cameisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, relaxing stay.

The stay was amazing, relaxing, and just what we needed for a short vacation. The room was spacious and clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff large room
Stayed 2 nights in Mar 2025

10/10 Excellent

JOSE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place.
Stayed 1 night in Mar 2025

10/10 Excellent

Edward, Lauderdale Lakes

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Elevator not working
Stayed 4 nights in Dec 2024

10/10 Excellent

Camille

Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel in old area

Very new hotel so everything looks and feels that way. Great breakfast in the morning, included in stay. Very big rooms great for families that need space. No complaints at all. Area around hotel is going through obvious transformation
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessette

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2025

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and accommodating

The staff was an amazing. The rooms were super clean. I just wish in any place that you stay it wasn’t freezing cold when the air is on but then hot as hades when the air shuts off. lol Breakfast wasn’t the best, but typical for what you normally get.
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Constance

Business traveler, Traveled with family
Liked: Amenities
It was comfortable and the staff very pleasant.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newer clean hotel

Love this hotel when I’m in the area. It’s a newer hotel and very clean
Stayed 1 night in Jan 2025

6/10 Okay

Hunter

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Check in time was 3, however due to low staffing we could not check in until 6pm, we arrived around 5 and had to wait in the parking lot with a toddler for an hour for our room to be ready. Other than that the staff were polite, the King suite was clean, and they had a really good breakfast bar which was nice. I would stay here again but I would definitely call in advance to make sure the room was ready even after check-in time.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Veltrinika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elvira

Liked: Cleanliness
Stayed 1 night in Jan 2025