See all properties

Tru By Hilton Jacksonville St Johns Town Center

2.5 star property
Hotel near St. Johns Town Center in Jacksonville

Choose dates to view prices

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Daily buffet breakfast for a fee
Business center
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Snack bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
4640 Tropea Way, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪3 min walk‬
  • University of North Florida
    ‪3 min drive‬
  • Mayo Clinic Florida
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(31 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Lobby

Hampton Inn and Suites Amelia Island Historic Harbor Front

Fernandina Beach Historic District
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,000 reviews
$135 nightly
The price is $151
Aug 3 - Aug 4
Total includes taxes and fees
Hampton Inn and Suites Amelia Island Historic Harbor Front

About the neighborhood

Jacksonville

Southside stay.With a stay at this Southside hotel, you'll be within half a mile (1 km) of St. Johns Town Center and 2 miles (3 km) of University of North Florida. UNF Arena and Cinemark Tinseltown Jacksonville are also within 3 miles (5 km).

What's nearby

  • St. Johns Town Center - 3 min walk - 0.2 miles
  • University of North Florida - 3 min drive - 1.9 miles
  • UNF Arena - 5 min drive - 2.7 miles
  • Mayo Clinic Florida - 10 min drive - 7.2 miles
  • EverBank Stadium - 17 min drive - 12.9 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪P.F. Chang's China Bistro - ‬8 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel near St. Johns Town Center in Jacksonville
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru By Hilton Jacksonville St Johns Town Center. Self parking is free.

This Jacksonville hotel is smoke free.

  • 98 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Elevator
  • No smoking on site
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with bathrobes and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Similar properties

Sports facility

Hyatt Place Jacksonville / St. Johns Town Center

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,001 reviews
$189 nightly
The price is $215
Jul 6 - Jul 7
Total includes taxes and fees
Hyatt Place Jacksonville / St. Johns Town Center

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru Hilton Jacksonville St. Johns Town Center Hotel
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Frequently asked questions

How close is Tru By Hilton Jacksonville St Johns Town Center to the airport?

Tru By Hilton Jacksonville St Johns Town Center is 6.2 mi (9-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

Does Tru By Hilton Jacksonville St Johns Town Center have an airport shuttle?

Airport shuttle services are not available at Tru By Hilton Jacksonville St Johns Town Center.

How close is Tru By Hilton Jacksonville St Johns Town Center to the beach?

This hotel is 10.2 mi (16-min drive) from Northeast Florida Beaches and 11.5 mi (25-min drive) from Kurzius Beach. Don't forget your sunscreen!

Does Tru By Hilton Jacksonville St Johns Town Center offer free breakfast?

Tru By Hilton Jacksonville St Johns Town Center does not offer free breakfast. It's available on weekdays from 6:00 AM to 9:00 AM and weekends from 6:00 AM to 10:00 AM.

Is there a casino at Tru By Hilton Jacksonville St Johns Town Center?

No, there is no casino at this hotel, but bestbet Orange Park (22-min drive) is nearby.

What time is check-in at Tru By Hilton Jacksonville St Johns Town Center?

Check-in begins at 4:00 PM.

Is there free parking at Tru By Hilton Jacksonville St Johns Town Center?

This hotel offers free self parking.

Does Tru By Hilton Jacksonville St Johns Town Center have a pool?

Tru By Hilton Jacksonville St Johns Town Center does not have a pool.

Does Tru By Hilton Jacksonville St Johns Town Center have a spa?

There are no spa services available at this hotel.

How close is Tru By Hilton Jacksonville St Johns Town Center to downtown Jacksonville?

Tru By Hilton Jacksonville St Johns Town Center is 9 mi away from Jacksonville.

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 512 out of 733 reviews
Rating 8 - Good. 133 out of 733 reviews
Rating 6 - Okay. 45 out of 733 reviews
Rating 4 - Poor. 23 out of 733 reviews
Rating 2 - Terrible. 20 out of 733 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and cleanliness were fine, but this is also expected. The bed was horrendous. Both my wife and me had a hard time sleeping and woke up sore. At this price point I would expect a lot better.
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeanette was super friendly and knowledgeable about the property and the area. We really appreciated her. We stayed at 2 other hotels in the past week on our roadtrip and this stay was our favorite thanks to her hospitality.
Stayed 1 night in Mar 2025

8/10 Good

Sherri

Stayed 1 night in Mar 2025

6/10 Okay

Sandy

Stayed 1 night in Mar 2025

10/10 Excellent

Andreza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service in the Area!!! Jeanette was the best when we arrived, she gave the full details of everything even before we ask. the room was clean and comfortable with everything in place that we needed. It was my birthday and I really enjoyed staying in there. thank you Tru!
Stayed 1 night in Mar 2025

10/10 Excellent

Nils

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eagles Hats and Immaculate Mats: A Tru-ly Excepti

Our stay at the Tru Hotel in Jacksonville was outstanding! The hotel’s cleanliness was absolutely immaculate, setting a high bar for our future visits. From the moment we checked in with Jeanette, who was incredibly welcoming and helpful, to our check-out with the gentleman in the Philadelphia Eagles hat (sorry I didn’t catch his name), the level of service was exceptional. Every staff member we encountered was friendly and attentive, making our stay truly enjoyable. When we’re back in Jacksonville, there’s a very good chance we’ll book here again. Thanks to everyone for making our stay so memorable!
Stayed 1 night in Mar 2025

8/10 Good

Kendra, Deridder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service of staff was excellent... but property a little too minimalist for me.
Stayed 3 nights in Mar 2025

6/10 Okay

Kathy

Stayed 1 night in Mar 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

ERIN

Traveled with family
Very clean! Social area in lobby kept the kids busy … best part of the hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Tetsuro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeanette front desk you are awesome!
Stayed 1 night in Mar 2025

10/10 Excellent

Ronda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about the place it was a one stop shop ! (Restaurants, shopping where all within walking distance and they had a pool , gym and a hot breakfast)
Stayed 1 night in Mar 2025

6/10 Okay

Sonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the room itself. Too small. No coffee maker, microwave or closet. Beds were weird. Mattress smaller than frame, so hitting leg on corner of bed constantly. My bed did not have a corner bumper. Small amount of mildew on ceiling in bathroom. No fan in bathroom. Left fay early despite losing a nights charges. Wont go back.
Stayed 2 nights in Mar 2025

8/10 Good

dylan

Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Tru by hilton in jax town center was great! I only stayed for a night, and didn’t have to go to the desk when I got in late. Only one star dinged in cleanliness cuz I found hairs in the bed and bathroom which I wasn’t a fan of. Overall very clean otherwise and a good experience!
Stayed 1 night in Feb 2025

8/10 Good

Willie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay easy checkin
Stayed 1 night in Feb 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service

Nice local getaway

Terrific service. Very clean. Bed just wasn’t that comfortable and the pillows were limited. But that may just be my preference on the bed. My wife thought it was comfy
Stayed 1 night in Feb 2025

2/10 Terrible

Carson

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was asleep when I arrived, I waited 20 minutes for someone to come to the desk only to be told that there was no room available for me. Staff was unable to help in any way, explaining that he did not know how to cancel reservation or process refund.
Stayed 1 night in Feb 2025

8/10 Good

L S

Stayed 1 night in Jan 2025

10/10 Excellent

Darin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Janine

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Overnight Stay - Good value

It was ok
Stayed 1 night in Jan 2025