"I like how clean and new it is. I don't like that it is much smaller in person, the pictures online are a little misleading. The bathroom was out of ... " More
With a stay at this Southside hotel, you'll be within half a mile (1 km) of St. Johns Town Center and 2 miles (3 km) of University of North Florida. Also, UNF Arena is within 3 miles (5 km) and Florida State College - South Campus is within 6 miles (10 km).
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a snack bar/deli are also provided.
Oct 19, 2021 by AGM
Thank you for your feedback. I will pass this information on to housekeeping
Dec 5, 2020 by AGM
Thanks for staying with us at the Tru by Hilton Jacksonville St. Johns Town Center. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay.Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon! With Tru Spirit
Jun 26, 2020 by AGM
Thank you for your recent stay at Tru by Hilton Jacksonville St. Johns Town Center and for being one of the first to stay at our new hotel. Being a new brand, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts. We’re sorry to hear we didn’t meet your expectations. Please know that your feedback is important to us to help guide decisions that are made to improve our hotel. Again, thank you for taking the time to help us make Tru by Hilton “Uniquely Tru,” and if I can be of any further assistance please let me know. I look forward to seeing you again soon. With Tru Spirit,
Dec 8, 2019 by AGM
Thanks for staying with us at the Tru by Hilton Jacksonville St. Johns Town Center. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon! With Tru Spirit
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Tru By Hilton Jacksonville St Johns Town Center. Self parking is free. This Jacksonville hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with safes and complimentary weekday newspapers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.