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"The bathroom was filthy. Hair and grime on the floor especially around the baseboards. BedSpread has stains and floor unclean, coffee maker did not wo ... " More

By a verified traveler on Wed 28 Jul 2021

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Hotel Description

3-star hotel near Memorial Hospital Jacksonville

Beach, shopping nearby

Your stay at this Baymeadows hotel places you within 6 miles (10 km) of St. Johns Town Center and University of North Florida. Also within 9 miles (15 km) are TIAA Bank Field and Jacksonville University.

Business services

This hotel features a restaurant, an outdoor pool, and a beach bar. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, comfy beds

The 181 individually furnished guestrooms offer free WiFi and comfy beds. Other amenities include refrigerators, microwaves, and TVs with cable channels.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$84* Per night/room Nov 1 - Nov 2

Deluxe Room, 2 Double Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility,Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Wyndham Garden Jacksonville ratings based on 57 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wyndham Garden Jacksonville

Everyone (21) Couples (5) Family (28)
2 out of 5
One of those you get what you pay for... kinda. The woman who checked us in was kind. However, upon entering our room there was a musty odor and upon further investigation the AC did not properly work and the phone and bathroom fan were also out of order. Checking out we had to wait quite awhile for an employee to show up. Overall pretty disappointing and we won’t be back.

Posted by on Sep 4, 2021

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Comment from Hotel Management

Sep 12, 2021 by Marcy

Thank You

3 out of 5
The bathroom was filthy. Hair and grime on the floor especially around the baseboards. BedSpread has stains and floor unclean, coffee maker did not work and no offer to replace. Each item requested from housekeeping we were told to go to the front desk.

Posted by on Jul 28, 2021

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Comment from Hotel Management

Jul 29, 2021 by Marcy

We apologize

4 out of 5
The room smelled like mildew. The hallway and pool was dirty.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 12, 2021 by Marcy

Thank You for your comments, I have spoken to maintenance to make sure the pool gets taken care more frequently.

5 out of 5

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jul 7, 2021 by Marcy

Thank You

4 out of 5
On 1st look, the property was very nice looking. When looking closer, the halls were dirty, bathroom had mold.

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 14, 2021 by Marcy

Dear Valued Guest: We do value all the opinions of all our guest. Unfortunately, we are not able to verify you stayed with us or the comments in your review are correct. What you described does not represent our standards of services. If you can provide more information regarding your visit to our hotel and allow us to to verify, I would be happy to discuss your experience and assist you further.

5 out of 5
It was clean and served the purpose. Very noisy right next to expressway.

Posted by on May 2, 2021

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Comment from Hotel Management

May 3, 2021 by Marcy

Thank You

3 out of 5
the view of the back parking lot and itnerstae were fine. We weren't there for the view its the convenience of the hotel and were we need to be

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 13, 2021 by Marcy

Thank You

2 out of 5
Our air conditioner was broke and leaking water, roaches, pool down and the Bistro was pretty much out of main food items.

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 29, 2021 by Marcy

Thank You .

3 out of 5
Room had been used by smoker - needed to call to confirm room smelled like smoke - WAS NOT ME. Tub drain clogged, dresser drawer held closed by tape, would open on its own. Huge fight by other guests in hallway at 11:00 PM, needed to call security

Posted by on Feb 25, 2021

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Comment from Hotel Management

Feb 25, 2021 by Marcy

Thank You for your comments, we do apologize about the disruption from guests.

2 out of 5
I liked the decoration and the beds were pretty comfortable, but overall the hotel smelled like smoke, the floors were dirty, my husband’s cel phone charger disappeared and the employees were not very friendly

Posted by , from Jacksonville, FL on Dec 22, 2020

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Comment from Hotel Management

Dec 22, 2020 by Marcy

Thank You Allie, We are sorry you did not enjoy your stay.

About the Wyndham Garden Jacksonville

Location 4660 Salisbury Road, Jacksonville, FL 32256

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 875 square feet (81 square meters) and includes a conference center. An outdoor pool, multilingual staff, and concierge services are also featured at the business-friendly Wyndham Garden Jacksonville. Self parking is free. Smoking is allowed in designated areas at this 3-star Jacksonville hotel.

  • 181 guestrooms or units
  • 6 levels
  • 875 sq ft of conference space
  • 81 sq m of conference space
  • Dining venue
  • Bar on the beach
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Wyndham Garden Jacksonville offers 181 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature memory foam mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Memory foam beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Red Gill Bistro and Bar - Onsite restaurant.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Motor boating nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property uses a grey water recycling system.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Garden Jacksonville Hotel
  • Wyndham Garden Jacksonville Hotel
  • Wyndham Garden
  • Wyndham Garden Jacksonville Jacksonville
  • Wyndham Garden Jacksonville Hotel Jacksonville

You should know

  • Pool access available from 10:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.