For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
You'll find Smathers Beach and Duval Street within 3 miles (5 km) of this Key West hotel. South Beach and Ernest Hemingway Home and Museum are also within 3 miles (5 km).
Poolside dining
A marina and a restaurant are featured at this Art Deco hotel. Enjoy a day at the beach kayaking, or relax with sun loungers. Enjoy the outdoor pool and free perks like continental breakfast and free self parking.
Free WiFi, comfy beds
The 75 individually decorated guestrooms offer free WiFi and comfy beds. TVs come with cable channels, and other amenities include refrigerators and room service.
Ibis Bay Beach Resort ratings based on 65 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Ibis Bay Beach Resort
Everyone (31)Couples (6)Family (8)
5 out of 5
Fun and light hearted cute economic convienant easygoing
Posted by John on Sep 15, 2019
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Comment from Hotel Management
Sep 22, 2019
by Gina
Thanks John for the descriptive review!
5 out of 5
Enjoyed the marina area and pool, rooms and hotel very clean and beautiful
Posted by a verified traveler on Sep 9, 2019
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Comment from Hotel Management
Sep 22, 2019
by Gina
Thanks we work very hard to maintain the rooms and the property.
5 out of 5
Excellent place , loved it !! 😉😊 looking foward to come back !!
Posted by a verified traveler on Aug 30, 2019
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Comment from Hotel Management
Sep 5, 2019
by Gina
Hope to see you soon!
4 out of 5
Good location, the pool was clean, the patio area was a nice feature to have right out the back door.
Posted by PK on Aug 17, 2019
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Comment from Hotel Management
Oct 6, 2019
by Gina
Thanks, our back patios are such a nice touch!
5 out of 5
Service was wonderful. Employees friendly and helpful. Rooms were clean. Decore was cute and festive.
Posted by a verified traveler on Jul 21, 2019
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Comment from Hotel Management
Jul 21, 2019
by Gina
Thanks, we appreciate your kind words!
2 out of 5
The grounds maintenance staff tried hard to maintain the grounds, they were always cleaning and removing debris. The building maintenance staff were sub-par. The first room we were in the plexiglass where there was supposed to be glass was not sealed and you were able to put things in the room through the gap. We let the front desk know about this and other issues with the room. The building maintenance guy came and addressed the other issues, then looked at the plexiglass not being sealed and said he would need to get some weather stripping and we never saw him again. The next day I received an email from Travelocity asking about our stay and I replied with all the items that were wrong with the room. Within an hour I received a call from the front desk offering to upgrade us to a different room for free. Why wasn't this offered to us the day before when we talked to the person at the front desk about the issues?
We moved to the upgraded room, that room had it's issues too, but they were more tolerable than the first room. The upgraded room was on the first floor and when it rained we had a lot of water come in through the bottom of the door. The air conditioning unit was mounted above the bed and the condensation would drip down on you while you were sleeping like some kind of water torture.
The breakfast was ok. Lots of carbs (bread, bagels, French toast, waffles) there was also hard boiled eggs, ham, swiss cheese, cold cereal and fresh fruit.
Posted by Cheri, from Grand Rapids, MI on Jun 19, 2019
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Comment from Hotel Management
Jun 30, 2019
by Gina
Thank you for ALL of the feedback, we will go through each suggestion and be better in the future.
5 out of 5
Nicely decorated...loved the area outside the room with the hammock table an chairs....pool area was kind of warm...stoned crab was awesome..love the life is short bus
Posted by a verified traveler on Jun 14, 2019
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Comment from Hotel Management
Jun 17, 2019
by Gina
Lovely review, sounds like you love everything about us!
4 out of 5
I can't tell you anything about the pool as we never got to go in it due to time. I can tell you that the animals they have on site are amazing to look at, the nurse sharks are fun to feed, and the rooms have hammocks on the patios. It was the most relaxing thing to swing my kid to sleep under the sky in a hammock. The room we stayed in was so cute, a little on small side for a shower and the curtain let all the water out all over the floor so that was a little dangerous with small kids, but over all very happy with this stay. I wish we had more time.
Posted by funinsun on Jun 8, 2019
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Comment from Hotel Management
Jun 9, 2019
by Gina
What a wonderful getaway! We love to read about reviews that involve families! We strive to make this the absolute Key West family destination!
5 out of 5
It was a very lean room.parked the car right in front of it. Shuttle was very comfortably waiting for us and took us back and forth to downtown. Breakfast was OK ,could have more choices of meat or eggs.
Posted by a verified traveler on Apr 14, 2019
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Comment from Hotel Management
Apr 14, 2019
by Gina
Thanks for your review! We do try to switch us the breakfast so we will take your feedback into consideration!
5 out of 5
Posted by a verified traveler on Apr 13, 2019
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Comment from Hotel Management
Apr 14, 2019
by Gina
Thanks for rating our resort! Hope to see you again soon!
The following facilities are closed seasonally each year. They will be closed from 22 September to 14 October:
Dining venue
Property Features
Ibis Bay Beach Resort offers its guests a marina and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at Ibis Bay Beach Resort. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Key West hotel.
75 guestrooms or units
2 levels
6 buildings
Built in 1954
Continental breakfast (free)
Dining venue
Bar by the pool
Bar or lounge
Beach lounge chairs
Poolside lounge chairs
Umbrellas for the pool
Coffee in lobby
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Gift shop
Computer for guest use
Newspapers in lobby (free)
Television in lobby
Smoking in designated areas
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Refrigerator
Microwave (on request)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free long-term parking
, Free self parking
Transport
Airport: Key West, FL (EYW-Key West Intl.) (4.6 km / 2.8 mi)
Property shuttles: Area shuttle
Parking: Free self parking and extended parking
Room Amenities
Ibis Bay Beach Resort offers 75 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Microwaves, in-room massages, and irons/ironing boards can be requested. Housekeeping is provided daily.
Pillowtop beds
In-room dining
Television
Cable channels
Refrigerator
Microwave available
Luxury bedding
Bathtub or shower
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Toiletries (free)
Iron and ironing board available
Climate control (air conditioning)
Unique furnishings
Unique decor
Connecting rooms available
Food & Drink
Guests are served free continental breakfast daily from 8 AM to 10 AM.
The Stoned Crab - This poolside restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Snorkeling nearby
Parasailing nearby
Kayaking on site
Skydiving nearby
Motor boating on site
Windsurfing on site
Ecotours nearby
Boat tours on site
Scooter/moped rentals on site
Bicycle rentals on site
Hiking/biking trails nearby
Golf lessons available nearby
Personal motorized watercraft on site
Sailing nearby
Scuba diving nearby
Spa Services
Deep tissue massage
Swedish massage
Sports massage
Massages on beach
Body treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 4 PM
Minimum check-in age is 21
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Only bookings from non-local guests are accepted. Guests whose residence is within the same city as the property will not be allowed to check in.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Only bookings from non-local guests are accepted. Guests whose residence is within the same city as the property will not be allowed to check in.
No rollaway/extra beds available
No cribs (infant beds) available
Only service animals are allowed
No elevators
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 9.95 per person, per night
The resort fee includes:
Breakfast
Pool access
Beach towels
Shuttle service
Internet access
Faxes
Concierge/valet service
Self parking
Parking
Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out fee: USD 100.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Ibis Bay
Ibis Bay Beach
Ibis Bay Beach Key West
Ibis Bay Beach Resort
Ibis Bay Beach Resort Key West
Ibis Bay Resort
Ibis Beach Bay Resort
Ibis Beach Resort
Ibis Resort
Ibis Bay Waterfront Hotel Key West
Ibis Bay Beach Resort Hotel
Ibis Bay Beach Resort Key West
Ibis Bay Beach Resort Hotel Key West
You should know
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
