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4.5 out of 5

"Just ok. Clean and safe but nothing over and above for the price paid and not much to use and see, might as well just stay at a nice hotel for less. " More

By a verified traveler on Sun 26 Sep 2021

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Hotel Description

Enjoy 6 outdoor pools at this 4-star Key West hotel

Seaside stay

Stay at this Key West hotel and you'll be within half a mile (1 km) of Key West Harbour and 2 miles (3 km) of Robbie's. Lower Keys Medical Center and Key West Golf Club are also within 3 miles (5 km).

Marina, dining

A marina, 6 outdoor pools, and a 24-hour gym are all featured at this smoke-free hotel. The restaurant provides options for dining, while the poolside bar and bar/lounge are great spots to unwind.

Balconies, refrigerators

The 175 soundproofed guestrooms offer minibars and room service. Other amenities include furnished balconies, refrigerators, and LCD TVs with digital channels.

Partial Ocean View Balcony King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$176* Per night/room Nov 1 - Nov 2

2-Bedroom Ocean View Balcony 2 Bed Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

2-Bedroom Ocean View Balcony 4 Bed Suite

Bed Count 4 Queen Beds Maximum Occupancy 10 Max

2-Bedroom Ocean View Balcony 3 Bed Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Accessible Partial Ocean View Balcony 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Accessible Partial Ocean View Balcony King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oceans Edge Key West Resort, Hotel & Marina ratings based on 55 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oceans Edge Key West Resort, Hotel & Marina

Everyone (19) Couples (12) Family (19)
3 out of 5
Just ok. Clean and safe but nothing over and above for the price paid and not much to use and see, might as well just stay at a nice hotel for less.

Posted by on Sep 26, 2021

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Comment from Hotel Management

Sep 27, 2021 by General Manager

Efren, it is disappointing to learn we let you down during your time with us. Thank you for sharing your observations so we may have the chance to analyze and correct what we did wrong and improve our service. We are sorry your stay was less than perfect, and we hope to have another chance to provide you with the outstanding hospitality you should have received this visit. Sincerely, Tom E. General Manager

4 out of 5

Posted by on Jul 1, 2021

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Comment from Hotel Management

Jul 12, 2021 by Dennis

Thank you for the review. Glad you had a good time. Hope to see you in the near future.

5 out of 5

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jul 4, 2021 by General Manager

Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Oceans Edge Key West Hotel & Marina, and we look forward to welcoming you again soon. Sincerely, Tom E. General Manager

5 out of 5
There was so many things to do!!! The shuttle was awesome. We used it several times

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 20, 2021 by Dennis

Thank you for the review. Glad you had a good time. Hope to see you in the near future.

5 out of 5
Beautiful property, great amenities, water sports in a safe area. Great for families.

Posted by on Jun 18, 2021

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Comment from Hotel Management

Jun 20, 2021 by General Manager

Thank you for choosing Oceans Edge Key West Hotel & Marina for your getaway. We are delighted you were able to experience our high level of service and take advantage of our excellent amenities. At Oceans Edge Key West Hotel & Marina, we have a passion for conserving this beautiful island, and a vision for creating a bigger, better, more authentic slice of paradise. Hopefully, your next visit comes soon, as we look forward to hosting you and your family again! Sincerely, Tom E. General Manager

5 out of 5
Everything about Ocean Edge was the best!!!

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 16, 2021 by General Manager

Thank you for the excellent review! It was a pleasure serving you on your recent getaway to Oceans Edge Key West Hotel & Marina, and we are happy to hear you had a fantastic time enjoying our property. From our abundant amenities, tranquil guest rooms, breathtaking views, and courteous colleagues, we go above and beyond to make sure our guests have a spectacular, one-of-a-kind experience in beautiful Key West. We hope you will choose us the next time you are dreaming of an island escape in the Keys. Sincerely, Tom E. General Manager

4 out of 5
I had to leave a day early and you and Expedia would not answer the phone to refund the last day would you like to do something about it now? If not I’m call cc and

Posted by on Jun 10, 2021

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Comment from Hotel Management

Jun 11, 2021 by General Manager

Thank you for your gracious rating. We regret learning that you had to leave early than expected. As your review is anonymous, we would appreciate additional information so we may properly follow up. It was our pleasure accommodating you, and we hope to have the opportunity to resolve these concerns to your satisfaction. Sincerely, Tom E. General Manager

4 out of 5
No beach

Posted by on May 29, 2021

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Comment from Hotel Management

May 29, 2021 by General Manager

Thank you for your rating of Oceans Edge Key West Hotel & Marina. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Tom E. General Manager

5 out of 5

Posted by on May 21, 2021

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Comment from Hotel Management

May 31, 2021 by Dennis

Thank you for the review. Glad you had a good time. Hope to see you in the near future.

5 out of 5

Posted by on May 13, 2021

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Comment from Hotel Management

May 23, 2021 by Dennis

Thank you so much for the review. Glad you had a great time. Hope to see you in the near future.

About the Oceans Edge Key West Resort, Hotel & Marina

Location 5950 Peninsular Avenue, Key West, FL 33040

Property Features

Oceans Edge Key West Resort, Hotel & Marina offers its guests a marina, 6 outdoor swimming pools, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Oceans Edge Key West Resort, Hotel & Marina. For a fee, parking is available. This 4-star Key West hotel is smoke free.

  • 175 guestrooms or units
  • 3 levels
  • Built in 2017
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 6
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Oceans Edge Key West Resort, Hotel & Marina offers 175 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. 47-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:30 AM.

Oceans Edge Key West Resort, Hotel & Marina has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

6 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Fishing on site
  • Ecotours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Boat tours on site
  • Scooter/moped rentals on site
  • Kayaking on site
  • Motor boating on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 70.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 50.63 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach loungers
  • Beach towels
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Phone calls
  • Concierge service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 15.00 for adults, USD 5.00 and USD 10.00 for children (approximately)
  • Self parking fee: USD 20.00 per night
  • Pet fee: USD 70.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oceans Edge Key West Hotel
  • Oceans Edge Key West
  • Oceans Edge Key West Resort Hotel
  • Oceans Edge Resort Hotel
  • Oceans Edge
  • Oceans Edge Key West Hotel Marina
  • Oceans Edge Key West Resort, Hotel & Marina Hotel
  • Oceans Edge Key West Resort, Hotel & Marina Key West
  • Oceans Edge Key West Resort, Hotel & Marina Hotel Key West

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Set meals are served in guestrooms only (no menus or public dining).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.