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"We stayed at Hawks Cay 1/27-1/31/17. Location was great, about half way down the Florida Keys. We stayed in one of the condos, complete with kitchen/l ... " More

By a verified traveler on Wed 01 Feb 2017

Hotel Description

4-star beachfront resort near Dolphin Research Center

On the beach

At this Marathon resort, you'll be within 6 miles (10 km) of Curry Hammock State Park and 9 miles (15 km) of Long Key State Park. Conch Air (Bi Plane Rides) is 9.5 mi (15.4 km) away.

Private beach, outdoor tennis court

This romantic resort features a private beach, a full-service spa, and a marina. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. There's fun for all ages with a children's pool and a playground, and supervised childcare is an added bonus.

Free WiFi, LCD TVs

The 292 guestrooms have LCD TVs with cable channels and offer free WiFi and room service. Premium bedding, hair dryers, and safes are also available.

Hawks Cay Guestroom - 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$168* Per night/room Oct 24 - Oct 25

Family Guest Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Marina Villa 2 Bedroom Townhome Villa

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Marina Village Family Two Bedroom Single-Level Villa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Water View Guest Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sanctuary Village Three Bedroom Villa

Bed Count 4 Twin Beds Maximum Occupancy 8 Max

Hawks Cay Resort ratings based on 27 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hawks Cay Resort

Everyone (9) Family (1)
2 out of 5
Hawks cay resort has changed a lot. No as many dining places, check in and out was unaccommodating and was not asked if we liked our stay. Main pool was way overcrowded and water was gross. Not happy with this resort anymore. We have been 5 years and this has been worst vacation there yet.

Posted by on Mar 30, 2019

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Comment from Hotel Management

Mar 30, 2019 by Jason B

Good Afternoon! We apologize for not meeting your expectations this trip. We do appreciate your loyalty, and hope you return back so that we can provide you the Hawks Cay experience you expect!

4 out of 5
We got there late in the evening but we did enjoy the pool and the beach. The kids liked their bunk beds. The bar was a nice place to relax and watch tv (our nfl team was playing)

Posted by on Dec 24, 2018

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Comment from Hotel Management

Dec 26, 2018 by April

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5

Great location

Pros: Large resort, plenty to do, well kept, friendly staff.
Cons: Include some of the "extras" (bike rental, etc) in room fees.
Location: Resort is located half way between Miami and Key West. Great location with plenty of options in both directions.
We stayed at Hawks Cay 1/27-1/31/17. Location was great, about half way down the Florida Keys. We stayed in one of the condos, complete with kitchen/living quarters. Our group included two adult couples. It would have been nice to have on suites for each bedroom but we managed. Would be a great place to bring a large family. Plenty of things for adults and kids to do as it is a large complex, well maintained. Staff was friendly and helpful. Restaurants/bar service were a little pricey but expected while on vacation. We would definitely consider coming back.

Posted by , from Iowa on Feb 1, 2017

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3 out of 5

Falsely marketed as a fishing resort

What a disappointment! I had been looking forward to staying here for some time but was blown away at how overpriced and sub-par everything was. The staff was nice and the room was OK but unfortunately there was an added charge for everything. The food was excessively priced and the quality was really terrible. Everything we ate was disappointing. A self proclaimed fishing resort but fishing is prohibited everywhere on the property. What a ripoff! Screaming kids everywhere!

Posted by , from Sarasota, FL on Nov 28, 2016

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3 out of 5

Old hotel and resort

Pros: The staff couldn't have been nicer and accommodating.
Cons: Up date rooms to include beds!
Location: In the Florida keys with a community center for teens and tots you don't need much else to do.
We were over looking the air conditioning unit for the hotel. We could see a little of the bay. The hotel was old and it showed its age. The beds were very lumpy. I was disappointed. The pool by the hotel was very cloudy from sun tan lotion I'm sure but I couldn't stay in. We scheduled two events for our granddaughter. The first one was canceled when we went over to participate. The second one was a disappointment. The babies did more than our granddaughter's group. Overall, I wouldn't go back

Posted by , from Ft. Lauderdale, FL on Jul 16, 2016

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4 out of 5

A Real Getaway

I highly recommend this property for both couples and families. If you really want to get away for a while, this is a great place.

Posted by on Jan 27, 2016

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3 out of 5

Beautiful views

Location: Very pricey for everything, food, rentals, etc., 20 minutes to a town where you can have some choices.
Only one restaurant for dinner if you don't want to go to the bar for a cheeseburger. One restaurant for breakfast. Food was good, staff was excellent. Lots and lots of children. Seems to be better suited for middle age couples than for senior people.

Posted by on Dec 14, 2015

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3 out of 5

Hidden fees

Hotel charged me a 39 dollar resort fee plus they run your credit card for 250.00 incidental charge. And the person at desk was rude. No free breakfast, coffee alone is 10.00 a pot... But it's very beautiful and expensive.

Posted by , from Carolina beach,nc on Sep 22, 2015

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5 out of 5

Awesome hotel

Cons: the lagoon water looked dirty and should be changed often
Loved hawks cay resort but didn't like the lagoon, it was nothing like the pictures. The water looked dirty they should really consider changing the water. Will stay there again but at a cheaper rate.

Posted by , from Miami, Fl on Sep 10, 2015

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4 out of 5

My Birthday weekend

Pros: The lagoon,The food,Our room,the location.
Cons: Security not allowing visitors from outside able to use the facility.
Location: We chose your location because checkout was at 11:00am and I wanted to go fishing on a charter boat 10 miles away that left at 1:00pm(Sea Dog Charter)
I had a great time at Hawks Cay I have traveled all around the world with my wife and your resort came really close to us thinking we were in Hawai again. The food was amazing and not over priced and the staff was very friendly.The only thing I didn't like about this resort is that anyone can walk in from outside and use the pool and the lagoon area I feel if I have to pay a resort fee then so do they that's the only reason I didn't give you guys all 5 stars other then that everything else was perfect.

Posted by , from Homestead Fl on May 12, 2015

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Property Features

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hawks Cay Resort you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This beach resort also offers a children's pool, an outdoor tennis court, and a spa tub. Free self parking is available. This 4-star Marathon resort is smoke free.

  • 292 guestrooms or units
  • 4 levels
  • 4 buildings
  • 5 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 2 coffee shops
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1960
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Car service
  • Concierge
  • Game room or arcade
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Miami, FL (MIA-Miami Intl.) (162.2 km / 100.8 mi)
  • Parking: Free self parking

Room Amenities

Hawks Cay Resort offers 292 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Renovation of all guestrooms was completed in September 2019.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Ocean - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Beach Grill - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Alma at Hawks Cay Resort - This restaurant specializes in Latin American cuisine.

Island Time - This coffee shop serves breakfast and light fare.

Room service (during limited hours) is available.

Nearby Activities

A private beach, an outdoor tennis court, and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Golfing nearby
  • Tennis lessons on site
  • Fish cleaning table
  • Beach volleyball on site
  • Kayaking on site
  • Motor boating on site
  • Playground on site
  • Bicycle rentals nearby
  • Segway rental/tour on site
  • Boat tours on site
  • Basketball on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Water sports equipment

Spa Services

Calm Waters Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 47.25 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Children's club/arcade access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • In-room coffee
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24.00 for adults and USD 12.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cay Hawks Resort
  • Cay Resort
  • Hawks Cay
  • Hawks Cay Duck Key
  • Hawks Cay Resort
  • Hawks Cay Resort Duck Key
  • Duck Key
  • Hawk Cay Resort
  • Hawks Cay Hotel Duck Key
  • Hawks Cay Resort Duck Key, Florida
  • Hawks Key
  • Hawks Cay Resort Marathon
  • Hawks Cay Marathon
  • Hawks Cay Resort Resort
  • Hawks Cay Resort Marathon
  • Hawks Cay Resort Resort Marathon

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
url importing https://www.travelocity.com/Marathon-Hotels-Hawks-Cay-Resort.h6068-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.