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Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property
3.5-star hotel near Baptist Medical Center Jacksonville

Choose dates to view prices

Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Bar (on property)
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pet friendly
  • Pool

Explore the area

View in a map
1515 Prudential Dr, Jacksonville, FL, 32207
  • Place, VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Place, Daily's Place
    ‪4 min drive‬
  • Place, EverBank Stadium
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(111 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom (Partial Water View)

7.0 out of 10
Good
(11 reviews)
  • 797 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

  • 396 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

9.2 out of 10
Wonderful
(16 reviews)
  • 396 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(71 reviews)
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

7.4 out of 10
Good
(11 reviews)
  • 396 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, River View

8.4 out of 10
Very good
(10 reviews)
  • 398 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

7.6 out of 10
Good
(4 reviews)
  • 396 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jacksonville

Downtown Jacksonville stay.With a stay at this Downtown Jacksonville hotel, you'll be within half a mile (1 km) of Baptist Medical Center Jacksonville and 2 miles (3 km) of VyStar Veterans Memorial Arena. Daily's Place and EverBank Stadium are also within 3 miles (5 km).

What's nearby

  • Baptist Medical Center Jacksonville - 10 min walk - 0.6 miles
  • Florida Theatre - 15 min walk - 0.8 miles
  • VyStar Veterans Memorial Arena - 3 min drive - 1.7 miles
  • Daily's Place - 4 min drive - 2.1 miles
  • EverBank Stadium - 5 min drive - 2.1 miles

Getting around

  • Riverplace Station - 5 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive

Restaurants

  • ‪Panera Bread - ‬8 min walk
  • ‪Ruth's Chris Steak House - ‬8 min walk
  • ‪Kava & Company - ‬5 min walk
  • ‪The Southern Grill - ‬5 min walk
  • ‪Locals' - ‬5 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

3.5-star hotel near Baptist Medical Center Jacksonville
Southbank Hotel by Marriott Jacksonville Riverwalk offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 22 meeting rooms. Event space at this hotel measures 39425 square feet (3663 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Southbank Hotel by Marriott Jacksonville Riverwalk. For a fee, parking is available.

This 3.5-star Jacksonville hotel is smoke free.

  • 1 building
  • 322 guestrooms or units
  • 5 levels
  • 39425 sq ft of conference space
  • 3663 sq m of conference space
  • Built in 1980
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Southbank Hotel by Marriott Jacksonville Riverwalk offers 322 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 16 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 1 2025 to October 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 10 for children
  • Uncovered self parking fee: USD 16.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

How close is Southbank Hotel by Marriott Jacksonville Riverwalk to the airport?

Southbank Hotel by Marriott Jacksonville Riverwalk is 17.8 mi (23-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Southbank Hotel by Marriott Jacksonville Riverwalk?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at Southbank Hotel by Marriott Jacksonville Riverwalk on Oct 26, 2025 start from $116.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have an airport shuttle?

Airport shuttle services are not available at Southbank Hotel by Marriott Jacksonville Riverwalk.

Does Southbank Hotel by Marriott Jacksonville Riverwalk offer free breakfast?

Free breakfast isn’t offered at Southbank Hotel by Marriott Jacksonville Riverwalk, but cooked-to-order breakfast is offered for a fee of between USD 5 and 20 for adults, USD 5 and 10 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, there is no casino at this hotel, but bestbet Orange Park (20-min drive) is nearby.

What time is check-in at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Southbank Hotel by Marriott Jacksonville Riverwalk?

Free parking is not available at this hotel. Self parking is available for USD 16.00 per day, and valet parking for USD 22.00 per day.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a pool?

Southbank Hotel by Marriott Jacksonville Riverwalk features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a restaurant?

Yes, there is a restaurant on site.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a spa?

There are no spa services available at this hotel.

How close is Southbank Hotel by Marriott Jacksonville Riverwalk to downtown Jacksonville?

Southbank Hotel by Marriott Jacksonville Riverwalk is 1.1 mi away from Jacksonville.

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 847 out of 1589 reviews
Rating 8 - Good. 343 out of 1589 reviews
Rating 6 - Okay. 183 out of 1589 reviews
Rating 4 - Poor. 117 out of 1589 reviews
Rating 2 - Terrible. 99 out of 1589 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Amenities
Stay was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Synovia

Stayed 2 nights in Jul 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A plus

Stayed 2 nights in Jul 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

einar

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Staff explained parking and asked if an upper floor was okay before assigning it. Offered information about meals and service. I had a window room overlooking the river. It was all nice.
Stayed 1 night in Jul 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything.
Stayed 1 night in Jul 2025

8/10 Good

Janeen

Stayed 1 night in Jun 2025

2/10 Terrible

Jere

Stayed 2 nights in Jul 2025

10/10 Excellent

iva

Stayed 1 night in May 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness
Grear
Stayed 2 nights in Jun 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Photos are deceiving

The hotel boasts gorgeous photos overlooking the river which is not the case. The front desk staff was rude and acted like they were bothered to talk. There was one set of towels and after asking still did not receive anymore. They took a hold out on my card and then says it can take up to 30 days!!! I am disputing to say the least. The room is small and cramped and the bed linens were dirty and stained. Definitely not staying again and not worth the exorbitant price.
Stayed 1 night in Jun 2025

10/10 Excellent

Tori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Terry

Traveled with family
Liked: Cleanliness
It was a decent distance to the stadium. The hotel felt dated and the renovations being done are much needed. The shower felt like floor was going to give out. The outlets were loose. The entire curtain assembly fell to the floor when we tried to close them for the night.
Stayed 1 night in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Joanne

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I reserved a junior suite room. They are all on first floor which looks out to the parking lot and people are walking up and down visibly on sidewalk. The worse part was not having curtains for the shower. Not having sufficient towels to use after shower for each person in the room and not able to get extra towels to clean all the water on the floor from the shower. When room service came, they made the bed but didnt restock any new towels for us, as it was visible that we had to use the original towels on the floor. When we called the front desk, we were told there's no towels available for the night. In the morning, were told we have to come get towels at the front desk, if we need them to take a shower. You can imagine how inconvenient this was. The hotel grounds are poorly kept and the building needs new paint. I didnt feel safe nor did I feel like I was staying at a marriot hotel. Very disappointed with the lack of care during my vacation in Jacksonville, FL.
Stayed 2 nights in Jul 2025

4/10 Poor

Abhijit

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
very first time I paid the parking fees for staying in hotel
Stayed 1 night in Jul 2025

6/10 Okay

Lawrence

Traveled with family
Disliked: Property conditions & facilities

Jacksonville Stay

I usually stay at a Marriott or Hilton property when I travel. This particular property is in need of updating. Does not represent a quality Marriot property. Room wasn’t that clean, the staff was nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the river, fabulous. The staff, INCREDIBLY friendly and VERY helpful. It is an older hotel built in the 70's as a Sheraton but Southbank by Marriott has dine a good job keeping it up for the patrons.
Rooftop view overlooking the St John's River
Stayed 1 night in Jul 2025

8/10 Good

Yannis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Jaqueline at the front desk was awesome! She made the trip!
Stayed 1 night in Jul 2025

2/10 Terrible

Anje

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property just wasn’t kept as clean as it should have been. The pool deck was absolutely atrocious.
Stayed 1 night in Jun 2025

8/10 Good

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities

B day trip

The box spring on the bed was busted and the bed was too soft and not firm as i prefer a firm mattress, the bed was too liw to the floor. I paid for my room online then when i go check in i was required to pay a $100 deposit which didnt sit well with me, it said if paying online no deposit. This made me not want to stay here again.
Stayed 1 night in Jul 2025