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Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property
3.5-star hotel near Baptist Medical Center Jacksonville

Choose dates to view prices

Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Bar (on property)
Premium bedding, down comforters, pillowtop beds, in-room safe
Outdoor wedding area
Room, 2 Queen Beds, Pool View | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1515 Prudential Dr, Jacksonville, FL, 32207
  • Place, VyStar Veterans Memorial Arena
    ‪7 min drive‬
  • Place, Daily's Place
    ‪7 min drive‬
  • Place, EverBank Stadium
    ‪7 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

King Room with Pool View

  • Sleeps 2
  • Free WiFi

Two Queen Room with Pool View

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Pool View

Room, 2 Queen Beds, Pool View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(11 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(128 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

View from room

Junior Suite, 1 Bedroom (Partial Water View)

7.0 out of 10
Good
(11 reviews)
  • River view
  • 797 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

  • 396 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

8.8 out of 10
Excellent
(20 reviews)
  • River view
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(78 reviews)
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

7.4 out of 10
Good
(11 reviews)
  • River view
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Two Queen Room

  • Sleeps 4
  • Free WiFi

Room with Partial River View

  • Sleeps 2
  • Free WiFi

One Bedroom Junior Suite with View with Partial Water View

  • Sleeps 4
  • Free WiFi

King Room with Partial St. Johns River View

  • Sleeps 2
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(13 reviews)
  • River view
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Executive Suite

  • Sleeps 4
  • Free WiFi

Governors Suite

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, River View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Mobility Accessible, Tub)

  • River view
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Guest Room, 2 Queen, St. Johns River View

  • Sleeps 4
  • Free WiFi

Poolside Cabana Suite, 1 Bedroom Larger Suite, King Or Queen

  • Sleeps 6
  • Free WiFi

Poolside Cabana Suite, 1 Bedroom Larger Suite, 1 King, Pool

  • Sleeps 4
  • Free WiFi

Presidential Suite, 2 Bedroom Presidential Suite, Top Floor

  • Sleeps 6
  • Free WiFi

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About the neighborhood

Jacksonville

Downtown Jacksonville stay.Your stay at this Downtown Jacksonville hotel places you within 3 miles (5 km) of Baptist Medical Center Jacksonville and VyStar Veterans Memorial Arena. Daily's Place and EverBank Stadium are also within 3 miles (5 km).

What's nearby

  • Florida Theatre - 18 min walk - 1.0 mile
  • Times-Union Center for the Performing Arts - 20 min walk - 1.1 miles
  • VyStar Veterans Memorial Arena - 7 min drive - 2.3 miles
  • Daily's Place - 7 min drive - 2.7 miles
  • EverBank Stadium - 7 min drive - 3.3 miles

Getting around

  • Riverplace Station - 7 min walk
  • Jacksonville Station - 15 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬10 min walk
  • ‪The Bearded Pig - ‬14 min walk
  • ‪The Southern Grill - ‬7 min walk
  • ‪Shor Seafood Grill & Tavern - ‬20 min walk
  • ‪V Pizza - ‬10 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

3.5-star hotel near Baptist Medical Center Jacksonville
Southbank Hotel by Marriott Jacksonville Riverwalk offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 22 meeting rooms. Event space at this hotel measures 39425 square feet (3663 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Southbank Hotel by Marriott Jacksonville Riverwalk. For a fee, parking is available.

This 3.5-star Jacksonville hotel is smoke free.

  • 1 building
  • 322 guestrooms or units
  • 5 levels
  • 39425 sq ft of conference space
  • 3663 sq m of conference space
  • Built in 1980
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Southbank Hotel by Marriott Jacksonville Riverwalk offers 322 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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  • Pool
  • Pet friendly
  • Free WiFi
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 16 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 1 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 10 for children
  • Uncovered self parking fee: USD 16.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Riverwalk

Wyndham Jacksonville Riverwalk Hotel

Jacksonville Wyndham Riverwalk

Riverwalk Jacksonville

Wyndham Jacksonville

Wyndham Jacksonville Riverwalk

Wyndham Riverwalk

Wyndham Riverwalk Hotel Jacksonville

Wyndham Riverwalk Jacksonville

Lexington Hotel Conference Center Jacksonville Riverwalk

Lexington Hotel Jacksonville Riverwalk

Lexington Hotel Riverwalk

Lexington Jacksonville Riverwalk

Lexington Hotel Jacksonville Riverwalk

Lexington Hotel Riverwalk

Lexington Jacksonville Riverwalk

Lexington Riverwalk

Lexington Hotel Jacksonville Riverwalk

Lexington Hotel Riverwalk

Lexington Hotel Conference Center Jacksonville Riverwalk

Lexington Jacksonville Riverwalk

Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk

Lexington Riverwalk

Lexington Hotel Conference Center Jacksonville Riverwalk

Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk

Wyndham Jacksonville Riverwalk

Frequently asked questions

How close is Southbank Hotel by Marriott Jacksonville Riverwalk to the airport?

Southbank Hotel by Marriott Jacksonville Riverwalk is 18 mi (25-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Southbank Hotel by Marriott Jacksonville Riverwalk?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Southbank Hotel by Marriott Jacksonville Riverwalk on Jun 7, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have an airport shuttle?

Airport shuttle services are not available at Southbank Hotel by Marriott Jacksonville Riverwalk.

How close is Southbank Hotel by Marriott Jacksonville Riverwalk to the beach?

This hotel is 7 mi (22-min drive) from Kurzius Beach.

Does Southbank Hotel by Marriott Jacksonville Riverwalk offer free breakfast?

Free breakfast isn’t offered at Southbank Hotel by Marriott Jacksonville Riverwalk, but cooked-to-order breakfast is offered for a fee of between USD 5 and 20 for adults, USD 5 and 10 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, there is no casino at this hotel, but bestbet Orange Park (21-min drive) is nearby.

What time is check-in at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Southbank Hotel by Marriott Jacksonville Riverwalk?

Free parking is not available at this hotel. Self parking is available for USD 16.00 per day, and valet parking for USD 22.00 per day.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a pool?

Southbank Hotel by Marriott Jacksonville Riverwalk features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a restaurant?

Yes, there is a restaurant on site.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a spa?

There are no spa services available at this hotel.

How close is Southbank Hotel by Marriott Jacksonville Riverwalk to downtown Jacksonville?

Southbank Hotel by Marriott Jacksonville Riverwalk is 1.1 mi away from Jacksonville.

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 863 out of 1639 reviews
Rating 8 - Good. 347 out of 1639 reviews
Rating 6 - Okay. 203 out of 1639 reviews
Rating 4 - Poor. 121 out of 1639 reviews
Rating 2 - Terrible. 105 out of 1639 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

NICOLE, St Petersburg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Bed fairly comfortable but pillows were awful. Staff was friendly. It was nice but nothing spectacular. Pretty good prices.
Stayed 1 night in Apr 2026

10/10 Excellent

JENNIFER, Chattanooga

Stayed 1 night in Feb 2026

10/10 Excellent

Timmeshia

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff were nice and helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Kasandra

Stayed 1 night in Feb 2026

6/10 Okay

Victor

Stayed 2 nights in Feb 2026

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Good location, comfortable and friendly staff.
Stayed 1 night in Feb 2026

10/10 Excellent

James

Liked: Cleanliness
Easy check in, staff was very helpful. Convenient location.
Stayed 1 night in Feb 2026

8/10 Good

Xiaohong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. The breakfast I have paid but I need to pay for juice additionally.
Stayed 1 night in Feb 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Clean room and great staff
Stayed 1 night in Feb 2026

4/10 Poor

Harold

Disliked: Staff & service, amenities
Loud music from other rooms way into the early am. Had to call front desk 3 times to address the problem.
Stayed 3 nights in Feb 2026

8/10 Good

Jerlyn

Stayed 1 night in Feb 2026

6/10 Okay

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great Traveling around the country this is the first hotel with no blackout curtains, fact is only sheer curtains, no shade Really sucked trying to sleep with outdoor spotlights lighting the room
Stayed 3 nights in Feb 2026

6/10 Okay

Kelli

Traveled with group
Room was ok. Parking was not clearly marked and there was a McDonald’s French fry on the floor in front of our room for the duration of our stay. We didn’t put it there, and legend says it’s still there to this day.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities
Staff were incredibly nice and patient with questions. The location of the hotel was great. It was also very clean.
Stayed 1 night in Feb 2026

4/10 Poor

Tucker

Disliked: Cleanliness, amenities
Room was small but adequate. Plugs did not work to charge my phone, etc. Was not told that their was a $100 deposit just to use it for paying to park?? Never stayed in a hotel that you had to "pay to park" there...
Stayed 1 night in Feb 2026

6/10 Okay

Scott

Stayed 2 nights in Feb 2026

8/10 Good

Mia, Thomasville

Liked: Cleanliness, property conditions & facilities
Clean and neat room
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 1 night in Feb 2026

10/10 Excellent

Sean

Stayed 2 nights in Jan 2026

10/10 Excellent

Jaleesa

Stayed 1 night in Feb 2026

6/10 Okay

Aubrey

Liked: Cleanliness, staff & service
The room was a little disheveled. Not all the lights work. There were really small pillows and only a couple of them. The bathroom had a strange smell but the staff was very friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Venter Wright

Liked: Cleanliness, amenities, property conditions & facilities
Nice room courteous staff
Stayed 2 nights in Jan 2026

2/10 Terrible

Donald

By travel bags were stolen in room, suspectfully from workers cleaning the room
Stayed 3 nights in Jan 2026

2/10 Terrible

rolando

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
During a five-day stay, the room was never cleaned. The facilities are in poor and outdated condition. The bathrooms had a constant unpleasant odor. Additionally, the surrounding area felt unsafe, and the overall environment was negative and uncomfortable.
Stayed 5 nights in Jan 2026

8/10 Good

Jeremy

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Room was ok. Was not a fan of there being no breakfast included with the stay and they give you the option of paying $17 to self park or $22 to “valet” but I understand the location being downtown only allows them a small spot as far as parking spaces goes. I just wish. That aspect were brought to my attention before I booked, but it is understandable that they do not want to advertise their product by saying “by the way, we don’t give you free breakfast and you have to pay extra for parking here”. Other than that, this day was OK. You can tell the place is going through renovation but the location was a great spot right by the Riverwalk which was nice to enjoy during the daytime. Hoping they eventually get to the level of what is expected in all other Marriott locations.
Stayed 1 night in Jan 2026