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Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property
3.5-star hotel near Baptist Medical Center Jacksonville

Choose dates to view prices

Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Bar (on property)
Premium bedding, down comforters, pillowtop beds, in-room safe
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pet friendly
  • Pool

Explore the area

View in a map
1515 Prudential Dr, Jacksonville, FL, 32207
  • Place, VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Place, Daily's Place
    ‪4 min drive‬
  • Place, EverBank Stadium
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(111 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom (Partial Water View)

7.0 out of 10
Good
(11 reviews)
  • 797 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

  • 396 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

9.2 out of 10
Wonderful
(16 reviews)
  • 396 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(71 reviews)
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

7.4 out of 10
Good
(11 reviews)
  • 396 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, River View

8.4 out of 10
Very good
(10 reviews)
  • 398 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

7.6 out of 10
Good
(4 reviews)
  • 396 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jacksonville

Downtown Jacksonville stay.With a stay at this Downtown Jacksonville hotel, you'll be within half a mile (1 km) of Baptist Medical Center Jacksonville and 2 miles (3 km) of VyStar Veterans Memorial Arena. Daily's Place and EverBank Stadium are also within 3 miles (5 km).

What's nearby

  • Baptist Medical Center Jacksonville - 10 min walk - 0.6 miles
  • Florida Theatre - 15 min walk - 0.8 miles
  • VyStar Veterans Memorial Arena - 3 min drive - 1.5 miles
  • Daily's Place - 4 min drive - 1.9 miles
  • EverBank Stadium - 5 min drive - 2.1 miles

Getting around

  • Riverplace Station - 5 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬8 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Kava & Company - ‬5 min walk
  • ‪The Southern Grill - ‬5 min walk
  • ‪V Pizza - ‬6 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

3.5-star hotel near Baptist Medical Center Jacksonville
Southbank Hotel by Marriott Jacksonville Riverwalk offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 22 meeting rooms. Event space at this hotel measures 39425 square feet (3663 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Southbank Hotel by Marriott Jacksonville Riverwalk. For a fee, parking is available.

This 3.5-star Jacksonville hotel is smoke free.

  • 1 building
  • 322 guestrooms or units
  • 5 levels
  • 39425 sq ft of conference space
  • 3663 sq m of conference space
  • Built in 1980
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Southbank Hotel by Marriott Jacksonville Riverwalk offers 322 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 16 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 1 2025 to October 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 10 for children
  • Uncovered self parking fee: USD 16.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

How close is Southbank Hotel by Marriott Jacksonville Riverwalk to the airport?

Southbank Hotel by Marriott Jacksonville Riverwalk is 17.8 mi (23-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Southbank Hotel by Marriott Jacksonville Riverwalk?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Southbank Hotel by Marriott Jacksonville Riverwalk on Nov 23, 2025 start from $98.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have an airport shuttle?

Airport shuttle services are not available at Southbank Hotel by Marriott Jacksonville Riverwalk.

How close is Southbank Hotel by Marriott Jacksonville Riverwalk to the beach?

This hotel is 6.7 mi (18-min drive) from Kurzius Beach.

Does Southbank Hotel by Marriott Jacksonville Riverwalk offer free breakfast?

Free breakfast isn’t offered at Southbank Hotel by Marriott Jacksonville Riverwalk, but cooked-to-order breakfast is offered for a fee of between USD 5 and 20 for adults, USD 5 and 10 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, there is no casino at this hotel, but bestbet Orange Park (20-min drive) is nearby.

What time is check-in at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Southbank Hotel by Marriott Jacksonville Riverwalk?

Free parking is not available at this hotel. Self parking is available for USD 16.00 per day, and valet parking for USD 22.00 per day.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a pool?

Southbank Hotel by Marriott Jacksonville Riverwalk features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a restaurant?

Yes, there is a restaurant on site.

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a spa?

There are no spa services available at this hotel.

How close is Southbank Hotel by Marriott Jacksonville Riverwalk to downtown Jacksonville?

Southbank Hotel by Marriott Jacksonville Riverwalk is 1.1 mi away from Jacksonville.

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 852 out of 1596 reviews
Rating 8 - Good. 341 out of 1596 reviews
Rating 6 - Okay. 185 out of 1596 reviews
Rating 4 - Poor. 116 out of 1596 reviews
Rating 2 - Terrible. 102 out of 1596 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Amenities
Stay was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Alexandre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2025

8/10 Good

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Stayed 2 nights in Aug 2025

8/10 Good

don

Traveled with group
Liked: Staff & service, room comfort

My room was older than my friends dead insect in s

Came for the NFL game very accommodating.
Stayed 2 nights in Aug 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Roxanne

Stayed 1 night in Aug 2025

8/10 Good

Josh

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place to stay although breakfast was overpriced for what it is
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Stayed 3 nights in Aug 2025

4/10 Poor

Kylee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, loud, and rude staff.

When we arrived at the hotel there was more than 50 people waiting in the lobby to check in. The staff at the front desk refused to check anyone in a minute before 4pm and they said they were booked at 102% capacity. At 4pm the line was every bit of an hour and a half long. Once we got into our room it was dirty (see photos attached). I attempted to call the front desk but did not receive an answer. I received a text message at 10:51 pm that my room was now ready. The noise from the lobby was so loud that I had trouble sleeping. The overall experience/stay was awful.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love this hotel

This hotel is amazing!! Staff were highly professional, trained and manerly! Breakfast was wonderful!!!
Stayed 1 night in Aug 2025

4/10 Poor

Dawn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was horrible. Apparently they weren’t ready for the big crowd coming in for the football game. Then when we got in the room. Bathroom had leftover trash from the people before. There was a water that was opened and left on the desk. Stuff on the floor, was not vacuumed.
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We had a great time, the only thing I would’ve changed if I could would be the food service stay open until a little later. Did a concert and no food places open in that area after10pm.
Stayed 1 night in Aug 2025

4/10 Poor

Alison

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Leon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tatum

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Steveland

Stayed 1 night in Aug 2025

6/10 Okay

Christian

Liked: Staff & service
This didn't feel like a Marriott property to me. If you're planning on staying here and conducting any business online, plan on connecting to the hotspot on your phone. The property's wifi is HORRIBLE. For those of you who remember dial-up in the 90s, plan on that type of speed and reliability. Needless to say, working on my laptop in the room was extremely frustrating. Sometimes web pages would take five minutes to load...that's not an exaggeration. And this wasn't just a hiccup in service - I was here for three days and all three days were the same. The other thing I didn't love is that the property feels old, the carpets are dingy, etc. When I arrived, it looked much different than what I imagined based on the pictures online. The pictures online were much more flattering than the reality. On a positive note, the property is a ten second walk from the Riverwalk. The staff were also very friendly. Overall, it wasn't terrible. But it definitely didn't feel like a Marriott to me.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joffie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and great staff.
Stayed 2 nights in Aug 2025

8/10 Good

Michael or Nilka

Liked: Staff & service, property conditions & facilities, room comfort
Shower drain was bad!
Stayed 3 nights in May 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing! Very nice hotel. The area around it Jacksonville just isn't the best.
Stayed 1 night in Jun 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities
I had a good experience. The staff was friendly, the hotel was clean and comfortable, and overall, the stay was pleasant. However, the only issue I encountered was the $16 parking fee, which I think is excessive and needless. Including this cost in the room rate would enhance transparency for guests.
Stayed 1 night in Jul 2025