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Embassy Suites by Hilton Jacksonville Baymeadows

3.5-star property
9300 Baymeadows Road, Jacksonville, FL 1-855-201-7819

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3.8 out of 5
Good!
See all 12 Travelocity Reviews

"The room was nice and the pool was fun for entire family. " More

By a verified traveler on Sun 14 Jul 2019

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Hotel Description

3.5-star hotel in Southside

In Jacksonville

Your stay at this Southside hotel places you within 6 miles (10 km) of Memorial Hospital Jacksonville and Saint Vincent's Medical Center Southside. The Avenues and Dog Wood Park of Jacksonville are also within 6 miles (10 km).

Renovated in 2015

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the 24-hour fitness center and free perks like daily breakfast and free self parking.

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 277 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include wired Internet, refrigerators, and microwaves.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$119* Per night/room Oct 25 - Oct 26

Room, 2 Double Beds, Balcony (South Wing)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Balcony (South Wing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Atrium Building, Conference)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Jacksonville Baymeadows ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Jacksonville Baymeadows

Everyone (7) Couples (1) Family (1)
4 out of 5
The room was nice and the pool was fun for entire family.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 24, 2019 by Angela P

Summer Fun = Pool Time! We’re thrilled your family enjoyed our pool! See you again next time you’re in JAX!

4 out of 5

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 9, 2019 by Angela P

Thank you for staying with us.

5 out of 5
Everything was clean and nice, the breakfast and evening reception are an awesome added bonus!

Posted by on Mar 10, 2019

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Comment from Hotel Management

Mar 18, 2019 by Angela P

Thank you for staying with us, we hope to see you again soon!

5 out of 5
This hotel was fantastic and the employees from the top management to the housekeepers are fantastic. I have never been treated so well at a Hotel before.

Posted by on Feb 23, 2019

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Comment from Hotel Management

Feb 25, 2019 by Angela P

Thank you so much for the kind words. We are so glad that you enjoyed your stay with us!

1 out of 5

Posted by on Feb 16, 2019

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Comment from Hotel Management

Apr 14, 2019 by A

Thank you for staying with us.

5 out of 5
The staff was friendly. The room was beyond expectations. Would definitely stay here again. Incredible value for the price. And the breakfast was great too. This place is right off of interstate 95 in Jacksonville. We got in very late, and the staff was friendly, understanding and accommodating. Would definitely recommend friends and family to stay here.

Posted by on Oct 15, 2017

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4 out of 5

Spacious rooms, high ceiling

Embassy Suites is consistently good across the nation. Breakfast and manager's reception always good. The mattresses needed to be replaced in our suite, but everything else was enjoyable.

Posted by on Apr 18, 2017

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4 out of 5

Great extras and room, too bad someone was smoking

Great free breakfast buffet and manager's reception. 2 room suite was perfect for our group. It is a non-smoking hotel, although someone on our floor must have been chain smoking all day and night because the odor was apparent as soon as we got off the elevator and started to permeate to our room down the hall. We called the front desk and they sprayed the area, but the next morning the smoke smell was very fresh. We reported the smell once again to the front desk at checkout.

Posted by , from South Carolina on Oct 12, 2015

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3 out of 5
The security was very rude and and he spit on my daughter

Posted by , from Jacksonville ,fl on Jul 27, 2015

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3 out of 5

Really torn about this hotel.

I recently spent two nights at the Embassy Suites in Jacksonville. I was worried after reading several bad reviews on trip advisor and yelp. The hotel is clearly being renovated, but it did not really bother us during the stay. Check-in was no problem. Not the friendliest lady, but not rude by any means. The room was clean and large enough for my family of five. I was told at check in that all rooms had been renovated. I don't believe this was true though. Our room was definitely not "newly" renovated. Maybe in the last few years, but not recently as she made it seem. We had a problem with the balcony door, but maintenance came right up and fixed it. The worst thing about the room was the beds. They were soft and lumpy. The pool was very crowded and loud and they had no towels available. They did have security keeping non guests out of the pool area and making sure children were attended, but it was still kind of a circus atmosphere-don't goo in directing to relax. Breakfast was good, better than most hotel breakfasts, but very crowded. Line for omelettes is a good ten to thirty minutes long. Our room was not cleaned. I called for towels around 6pm. They were sent up quickly. Housekeeping came by even later to see if we wanted the room cleaned.

Posted by , from S on May 27, 2015

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About the Embassy Suites by Hilton Jacksonville Baymeadows

Location 9300 Baymeadows Road, Jacksonville, FL 32256

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Embassy Suites by Hilton Jacksonville Baymeadows offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and wired Internet is free in public spaces. A business center and limo/town car service are available. The business-friendly Embassy Suites by Hilton Jacksonville Baymeadows also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Embassy Suites by Hilton Jacksonville Baymeadows was completed in 2015. This 3.5-star Jacksonville hotel is smoke free.

  • 1 building
  • 277 guestrooms or units
  • 11 levels
  • Built in 1985
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Jacksonville Intl. Airport (JAX) (38.9 km / 24.2 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Jacksonville Baymeadows offers 277 accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Jacksonville hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Jacksonville Baymeadows has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Maximum 1 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Pet fee: USD 100 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Embassy Suites Baymeadows Hotel Jacksonville
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  • Jacksonville Baymeadows
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  • Embassy Suites Hilton Baymeadows
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You should know

  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.