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"Was very happy with the comfort and spacious room. " More

By a verified traveler on Tue 25 Aug 2015

Hotel Description

Jacksonville hotel in West Jacksonville area

In Jacksonville

Your stay at this West Jacksonville hotel places you within 6 miles (10 km) of Normandy Mall Shopping Center and Jacksonville Farmers Market. Crystal Springs Park and Hyde Park Golf Club are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour health club. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 64 guestrooms also offer free WiFi and sofa beds. TVs come with cable channels, and other amenities include free wired Internet and sitting areas.

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$85* Per night/room Dec 24 - Dec 25

Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Suites West Jacksonville ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites West Jacksonville

Everyone (3) Couples (1) Family (1)
5 out of 5
Everything was perfect Staff was excellent Rooms was big and roomy

Posted by on Jul 28, 2019

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2 out of 5
They lost my reservation, the elevator was broken, my door key didn’t work. The staff was helpful, polite, competent.

Posted by on Jul 20, 2019

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5 out of 5
We had a pleasant overnight stay with the exception of the wet carpet under the window/ac and the long wait for hot water in the shower (in the morning).

Posted by on Jul 11, 2019

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3 out of 5
The exterior is very dated - it was a relief to walk inside and see a few modern updates. Breakfast was great. But overall I think the rooms are overpriced.

Posted by on May 6, 2019

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Comment from Hotel Management

Jul 2, 2019 by Roxie Sorrells

Thank you for your review

1 out of 5
Pros: Nice lemon water in the lobby Attractive room and bathroom, though the bathroom plaster had some holes kicked in it Breakfast did contain protein, though it was not very appealing We got to go to our room right away, although everyone else checking in around us had to wait for hours Our room appeared clean enough Cons: Where to begin! 1. I picked this property over others with the same price and better ratings because there were going to be five of us, and we needed four beds. This one offers sofa beds and says that rollaway beds are available upon request. I requested one about two weeks before our stay. When we got there, they didn’t seem to know anything about my request, but said that they would send up a bed. We were relieved to see that the room was roomy and comfortable looking. After an attempted swim (frigid water, and I’m from Maine) we trooped upstairs (the lobby and hallways smelled like smoke or old socks) and put our autistic son, who had been having conniptions all day, to bed.

Posted by on Mar 11, 2019

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Comment from Hotel Management

Apr 29, 2019 by Roxie Sorrells

Thank you for your review!

5 out of 5
Enjoyed my stay. Great breakfast, friendly staff, close to event I was attending. Room clean. Bathroom had an odor like stale water.

Posted by on Sep 18, 2018

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Comment from Hotel Management

Sep 29, 2018 by Roxie Sorrells

Thank you for your review. Hope to see you soon!

4 out of 5

Large, very comfortable room.

Pros: Clean, modern design. Well appointed.
Cons: Not sure what can be done. I did not like the "Hubs" (grouping the rooms in 4's). Noisy hallway with our neighbors talking and doors slamming.
Location: Do not know, was only there for the night to see family.
Was very happy with the comfort and spacious room.

Posted by , from Tampa on Aug 25, 2015

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5 out of 5

Wonderfull !!

Great suites, full hot breakfast included and extremely friendly staff! We will be back and recommend to all friends!

Posted by on Dec 12, 2010

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About the Comfort Suites West Jacksonville

Location 7019 Commonwealth Ave, Jacksonville, FL 32220

Property Features

Comfort Suites West Jacksonville offers its guests an outdoor pool and a 24-hour health club. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites West Jacksonville. Self parking is free. This Jacksonville hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (24.7 km / 15.3 mi)
  • Train station: Jacksonville Station (8.1 km / 5 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites West Jacksonville offers 64 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Sitting area
  • Deep soaking tub
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay free - 2

Hotel Names

  • Comfort Suites Commonwealth
  • Comfort Suites Commonwealth Hotel
  • Comfort Suites Commonwealth Hotel Jacksonville
  • Comfort Suites Commonwealth Jacksonville
  • Comfort Suites West Jacksonville Hotel
  • Hotel Comfort Suites West Jacksonville Jacksonville
  • Jacksonville Comfort Suites West Jacksonville Hotel
  • Hotel Comfort Suites West Jacksonville
  • Comfort Suites West Jacksonville Jacksonville
  • Comfort Suites Commonwealth
  • Comfort Suites Hotel
  • Comfort Suites
  • Comfort Suites West Jacksonville Hotel
  • Comfort Suites West Jacksonville Jacksonville
  • Comfort Suites West Jacksonville Hotel Jacksonville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Jacksonville-Hotels-Comfort-Suites-West-Jacksonville.h1709213-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.