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Comfort Suites West Jacksonville

Property class: 2.5
Jacksonville hotel in Northwest area

Choose dates to view prices

Photo gallery for Comfort Suites West Jacksonville

A hotel with a modern design, featuring a prominent logo and multiple balconies.
A modern hotel room with a bed, a sofa, a small table, and a window.
A hotel lobby with a reception desk, seating area with yellow and blue sofas, and a large window.
A modern dining area with tables and chairs, a kitchen area, and a flat-screen TV mounted on the wall.
An indoor swimming pool with a tiled floor, a metal pool ladder, and a blue lounge chair.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7019 Commonwealth Ave, Jacksonville, FL, 32220
  • Place, Gateway Shopping Center
    ‪4 min drive‬
  • Place, Jacksonville-Baldwin Rail Trail
    ‪6 min drive‬
  • Place, Normandy Lane Plaza Shopping Center
    ‪8 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a blue accent wall, and a wooden floor.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking

A modern hotel room with a bed, a sofa, a small table, and a window.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A modern hotel room with a bed, a sofa, a round wooden table, and a window with blinds.

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A hotel room with a sofa, two beds, a small table, and a desk.

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a nightstand with a drawer, and a wall-mounted mirror.

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a wall-mounted mirror.

Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a nightstand, a lamp, and a wall-mounted shelf.

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a wall-mounted mirror.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a nightstand with a drawer, and a wall-mounted mirror.

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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Holiday Inn Express & Suites Jacksonville W - I295 and I10 by IHG

Northwest
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 559 reviews
$119 nightly
The price is $135
Nov 8 - Nov 9
Total with taxes and fees
Holiday Inn Express & Suites Jacksonville W - I295 and I10 by IHG

About the neighborhood

Jacksonville

Northwest stay.Your stay at this Northwest hotel places you within 3 miles (5 km) of Jacksonville-Baldwin Rail Trail and Gateway Shopping Center. Also, Normandy Lane Plaza Shopping Center is within 3 miles (5 km) and Westbrook Park is within 6 miles (10 km).

What's nearby

  • Gateway Shopping Center - 4 min drive - 1.7 miles
  • Jacksonville-Baldwin Rail Trail - 6 min drive - 2.6 miles
  • Normandy Mall Shopping Center - 7 min drive - 5.4 miles
  • Normandy Lane Plaza Shopping Center - 8 min drive - 5.0 miles
  • Florida State College North Campus - 8 min drive - 8.5 miles

Getting around

  • Jefferson Station - 13 min drive
  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪Wendy's - ‬1 min walk
  • ‪Circle K - ‬16 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬9 min walk
  • ‪Jax Chicken & Fish - ‬5 min drive

About this property

Comfort Suites West Jacksonville

Jacksonville hotel in Northwest area
Comfort Suites West Jacksonville offers its guests an outdoor pool and a 24-hour health club. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites West Jacksonville. Limited free parking is available on a first-come, first-served basis.

This Jacksonville hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Comfort Suites West Jacksonville offers 64 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour health club
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Commonwealth
Comfort Suites Commonwealth Hotel
Comfort Suites Commonwealth Hotel Jacksonville
Comfort Suites Commonwealth Jacksonville
Comfort Suites West Jacksonville Hotel
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Jacksonville Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville
Comfort Suites West Jacksonville Jacksonville
Comfort Suites Commonwealth
Comfort Suites Hotel
Comfort Suites
Comfort Suites West Jacksonville Hotel
Comfort Suites West Jacksonville Jacksonville
Comfort Suites West Jacksonville Hotel Jacksonville

Frequently asked questions

How close is Comfort Suites West Jacksonville to the airport?

Comfort Suites West Jacksonville is 15.4 mi (23-min drive) away from the Jacksonville International Airport (JAX) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Suites West Jacksonville?

As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites West Jacksonville on Oct 11, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Suites West Jacksonville have an airport shuttle?

Airport shuttle services are not available at Comfort Suites West Jacksonville.

How close is Comfort Suites West Jacksonville to the beach?

This hotel is 18.5 mi (30-min drive) from Kurzius Beach.

Does Comfort Suites West Jacksonville offer free breakfast?

Comfort Suites West Jacksonville offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Comfort Suites West Jacksonville?

No, there is no casino at this hotel, but bestbet Orange Park (15-min drive) is nearby.

What time is check-in at Comfort Suites West Jacksonville?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Early check-in costs USD 30 (subject to availability).

Is there free parking at Comfort Suites West Jacksonville?

This hotel offers free self parking.

Does Comfort Suites West Jacksonville have a pool?

Comfort Suites West Jacksonville features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Comfort Suites West Jacksonville have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites West Jacksonville to downtown Jacksonville?

Comfort Suites West Jacksonville is 6.4 mi away from Jacksonville.

Comfort Suites West Jacksonville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 237 out of 623 reviews
Rating 8 - Good. 162 out of 623 reviews
Rating 6 - Okay. 105 out of 623 reviews
Rating 4 - Poor. 68 out of 623 reviews
Rating 2 - Terrible. 51 out of 623 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and the parking upfront was great.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Rooms clean complimentary breakfast same food ,eggs and sausage every day gets old.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel and clean, just old bones. Good value for the money. Worth the stay if that is what you are looking for.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The freshness of the hotel. You could smell the bleach/products where you knew everything was good to go.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice room, mediocre breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good rates
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay when I come to Jacksonville
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great. The free breakfast was very good. I rented the room for the pool. My kids were not able to use the pool. Over all tho nice property
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Expected better for the property. Rooms are big but the quality of the rooms are poor.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Location was good, close to interstate. Thought price was more than property offered and pet fee was way too much !
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff beautiful rooms
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was phenomenal. Great experience, would stay here again
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and updates done to the property
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Customers service was e excellent
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff checking I. And checking out were incredible kind. The breakfast needed to to be fresher, only had apples for fruit , the juice was watered down. The cereal Was stale. Very poor choice of selection. The room was beet very comfy and clean. Thank you Victoria
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Kind staff, comfortable accommodations
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
I had a good experience staying at La Quinta. I would stay there again.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The stay is uncomfortable for more than a day. The hallways and elevator needs serious upgrades and cleaning. The wash clothes and towels had hair all in them and very thin. The bathroom floor boards were disgusting. This was a last minute stay but will not return.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Disliked: Staff & service
The property holds $100 as security and made sure we knew how hard it was to get back. We asked for them to inspect the room on checkout and they would not. I took pictures and going thru Expedia to get money back.
Stayed 1 night in May 2026

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