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Marble Waters Hotel & Suites

3-star property
45 Kernan Boulevard, North, Jacksonville, FL 1-855-201-7819
3.3 out of 5
See all 25 travelocity Reviews

"I have been staying here since 2018. This was my 4th stay and the room was very clean, comfortable bed, and quiet. The staff was great. I will be s ... " More

By a verified traveler on Sat 28 Aug 2021

Points Of Interest

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Hotel Description

3-star hotel in Arlington

In suburbs

Your stay at this Arlington hotel places you within 6 miles (10 km) of University of North Florida and Florida State College - South Campus. Regency Square and Timucuan Ecological & Historical Preserve are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 80 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Microwaves, coffee/tea makers, and free local calls are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$139* Per night/room Dec 29 - Dec 30

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (Extended)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Marble Waters Hotel & Suites ratings based on 25 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Marble Waters Hotel & Suites

Everyone (20) Couples (2) Family (3)
5 out of 5
I have been staying here since 2018. This was my 4th stay and the room was very clean, comfortable bed, and quiet. The staff was great. I will be staying here on my next trip.

Posted by on Aug 28, 2021

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Comment from Hotel Management

Aug 28, 2021 by Guest Services

Thanks for your feedback and thanks for staying with us. We look forward to seeing you again.

5 out of 5

Posted by on Mar 27, 2021

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Comment from Hotel Management

Apr 22, 2021 by Guest Services

Thanks for your feedback!

1 out of 5
Decent but horrible check in and check out experience needing to ring doorbell and call phone for 20 minutes to get someone to open it. Now the day of checkout since 930 am no one can be found on property and they are unreachable by phone. I'm literally only leaving this review in the even they hold my deposit and I need to charge back so something is on record before noon

Posted by on Jul 26, 2020

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Comment from Hotel Management

Jul 27, 2020 by Front Desk

Customer service is our #1 priority. We are saddened that your stay with us during these trying times wasn't an enjoyable experience. We will work to resolve the issues you encountered. Thank you for your comments.

4 out of 5

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 4, 2019 by Management

Thank you for your rating. We look forward to seeing you soon.

3 out of 5
Didn’t see one person for the three days. Front desk never answered phone. No coffee or anything down at dinner . Slacker on cleaning.. front desk personnel was very nice. I was coffee and something going on in dining room. It’s never been opened. That’s what I was told. That has worked there for four years. Said never seen dining room open. Give it a. 6”

Posted by on Nov 23, 2019

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Comment from Hotel Management

Dec 4, 2019 by Management

Thank you for your feedback. Unfortunately, our restaurant has been under renovation and we are currently looking for the opportunity to re-open the restaurant. Marble Waters, every year, hosts an event to feed the senior citizens for Thanksgiving as a way to give back to the community. This is just one of the many events that we sponsor to give back. Our hope is that you will come back and give us another opportunity to show our best side.

4 out of 5

Posted by on Nov 1, 2019

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Comment from Hotel Management

Nov 9, 2019 by Management

Your review is appreciated and welcomed. We hope that when you find yourself in Jacksonville, Fl again, you will not hesitate to stop by and stay with us.

5 out of 5

Posted by on Jun 30, 2019

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5 out of 5

Posted by on Jun 22, 2019

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1 out of 5
Hot tub didn't work ,jacuzzi tub didn't work, stains in pool, and restaurant in hotel closed.first room carpet wet, second room rust under tub. Ac did not work proprly.tolet paper holder broken off

Posted by on Jun 16, 2019

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4 out of 5
It was advertised on your website free breakfast. They do not serve breakfast at all, free or otherwise. You need to remove this from your advertisement.

Posted by on Apr 18, 2019

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About the Marble Waters Hotel & Suites

Location 45 Kernan Boulevard, North, Jacksonville, FL 32225

Renovations + Closures

The following facilities or services will be unavailable from September 28 2021 to December 31 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Marble Waters Hotel & Suites offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 3 meeting rooms available. The business-friendly Marble Waters Hotel & Suites also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • Built in 2013
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Marble Waters Hotel & Suites offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marble Hotel
  • Marble Waters
  • Marble Waters Hotel
  • Marble Waters Hotel Jacksonville
  • Marble Waters Jacksonville
  • Marble Waters Hotel Suites
  • Marble Waters & Suites
  • Marble Waters Hotel & Suites Hotel
  • Marble Waters Hotel & Suites Jacksonville
  • Marble Waters Hotel & Suites Hotel Jacksonville

You should know

  • Pool access available from 7 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Marble Waters Hotel & Suites.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.