"Good hotel. Right next to an L.A. Fitness A short distance to the beach. " More

By a verified traveler on Thu 22 Feb 2018

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Hotel Description

Enjoy the outdoor pool at this 3-star Jacksonville hotel

Close to airport

Within 6 miles (10 km) of this hotel, you'll find University of North Florida and Florida State College - South Campus. Regency Square and Timucuan Ecological & Historical Preserve are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 3 conference rooms, along with the 24-hour business center. Enjoy the spa tub and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 80 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99 per night

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (Extended)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Marble Waters Hotel & Suites ratings based on 45 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Marble Waters Hotel & Suites

Everyone (41) Couples (2) Family (3)
4 out of 5
It was advertised on your website free breakfast. They do not serve breakfast at all, free or otherwise. You need to remove this from your advertisement.

Posted by on Apr 18, 2019

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1 out of 5
Well the rooms where clean but I didn’t like that the website falsely advertise a open restaurant and breakfast area with pictures but when you get there they tell you the restaurant is closed and there will be no breakfast. Really why would you show a nice restaurant and not list that it’s closed in the captions? That’s pretty much tricking people into booking rooms there. I don’t believe that is fair to the costumers, you should have somewhere on your website stating(we are not currently severing any food at this time). Unless this is apart of the tricks and false adverting. I’m really considering reporting Marble Waters Hotel to the Better Business Bureau.

Posted by on Feb 25, 2019

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5 out of 5
Second time I stayed there. Both times I was very pleased. Comfortable beds, nice staff, and clean room.

Posted by , from Central FL on Nov 4, 2018

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4 out of 5
Good hotel. Right next to an L.A. Fitness A short distance to the beach.

Posted by on Feb 22, 2018

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5 out of 5

Great Value

Really Nice Staff, clean, good value, restaurant not open yet, great parking, easy access from I90.

Posted by on Jan 24, 2018

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1 out of 5

NEVER STAY AT MARBLE WATERS

Worst stay at a hotel. Website is complete lie. No restauraunt no free breakfast in the morning. Rooms are plain and nothing like is shown. TV did not work. Room was hot. There was zero water pressure. The "jacuzzi" tub was a joke. Once I turned the so called jets on they blew air all night no matter what I did. The staff would not help me with anything. Could have cared less. I want my money back.

Posted by on Jul 23, 2017

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3 out of 5

Friendly

Pros: Bed was the most comfortable one I have ever slept on in a hotel. Staff was very friendly
Cons: Tile needs cleaned better. Bathroom should be cleaned better. Need to have a "real" breakfast if they advertise it. Not just pre-packaged snacks
Location: Good location for food/shopping
Friendly staff. Bed was very comfortable. Cleanliness could use some work, tile sticky in hallways and bathroom. no holder for toilet paper in room. Breakfast was a joke. Should not even bother saying they have breakfast until they offer real food not pre-packaged. Get locked out when you use pool/hot tub, they need to fix that.

Posted by , from Georgia on Apr 25, 2017

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1 out of 5

Worst stay

Room was filthy hair all over the place blood stains on the linen No breakfast as stated Rude staff

Posted by on Apr 18, 2017

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1 out of 5

Unhappy

The room was dirty hair all over the place. The bath tub was disgusting. Unhappy with this visit

Posted by on Apr 17, 2017

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3 out of 5

Meh.

Only two pillows per bed. Couldn't get any more. Room was humid and the tile was very slippery. Side of the tub was coming off. Continental breakfast wasn't much either.

Posted by , from Kentucky on Mar 27, 2017

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Renovations + Closures

The following facilities are closed until further notice:

  • Dining venue

Property Features

Marble Waters Hotel & Suites offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's an onsite 24-hour business center. There are 3 meeting rooms available. The business-friendly Marble Waters Hotel & Suites also features multilingual staff, ATM/banking services, and a television in a common area. Self parking is free. This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • Built in 2013
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (32.3 km / 20.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Marble Waters Hotel & Suites offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • Marble Hotel
  • Marble Waters
  • Marble Waters Hotel
  • Marble Waters Hotel Jacksonville
  • Marble Waters Jacksonville
  • Marble Waters Hotel Suites

You should know

  • Pool access available from 7 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Marble Waters Hotel & Suites.