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"Good places to stay if need to rest over night. Me and my family of 3 stay for one night before heading to West Palm Beach. It's right off of intersta ... " More

By a verified traveler on Tue 30 May 2017

Hotel Description

Jacksonville hotel in West Jacksonville area

In Jacksonville

Your stay at this West Jacksonville hotel places you within 6 miles (10 km) of Normandy Mall Shopping Center and Hyde Park Golf Club. Jacksonville Farmers Market and Crystal Springs Park are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 73 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Premium bedding, coffee/tea makers, and free newspapers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$77* Per night/room Jan 5 - Jan 6

Suite, 1 Bedroom, Non Smoking (1 Kingbed)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking (2 Queenbed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Country Inn & Suites by Radisson, Jacksonville West, FL ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Jacksonville West, FL

Everyone (8) Couples (1) Family (4)
4 out of 5
Overall the hotel was ok, our sink was clogged, we couldn’t really use it,

Posted by on Sep 9, 2019

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Comment from Hotel Management

Oct 9, 2019 by kapilbava

Thank you for your valuable feedback. Our maintenance team has since taken care of the drain. Thank you for bringing this to our attention. Sincerely, Kapil Bava - General Manager Country Inn and Suites by Radisson, Jacksonville West

4 out of 5
Hard to locate More street signage would help Otherwise a good value for the price

Posted by on Jul 27, 2019

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Comment from Hotel Management

Aug 1, 2019 by kapilbava

Thank you! We are happy to see your value/price proposition was your best bang for your buck! Our team try's very hard to provide the best of best in Jacksonville FL! Thank you for staying with us and we look forward to your return! Sincerely, Kapil Bava - General Manager Country Inn and Suites by Radisson, Jacksonville West

5 out of 5
The check in and check out was very smooth. The location was also good.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 21, 2019 by kapilbava

Thank you for your comments. We appreciate your feedback regarding check in and check-out experience. As you have stated our location is very close to downtown. We look forward to seeing you back soon. We thank you for your business and hope to see you again soon. Sincerely, Kapil Bava - General Manager Country Inn and Suites by Radisson, Jacksonville West

2 out of 5
This property is in a terrible location. You are basically in an industrial park. The room was not ready when we checked in at 4. The rooms are dark and the walls are painted a prison Gray. Breakfast was horrible. Definitely would not stay here again

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 21, 2019 by kapilbava

Dear guest, We apologize that we did not meet your expectations. Our wall colors, and breakfast are all consistent across the brand which have close to 500 locations. In addition we apologize that you did not like our location. For our future guests we are conveniently located off of I295 and north of I10 only 6 miles from downtown. As you can see from our previous reviews our overall reputation holds strong. Again we are sincerely are apologetic that your specific stay was not exceeding expectations. Sincerely, Kapil Bava - General Manager Country Inn and Suites by Radisson, Jacksonville West

5 out of 5

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 21, 2019 by kapilbava

WOW! Thank you for a solid 5 star survey score. Our team works hard to provide the best of the best in Jacksonville, FL. Thank you for your patronage and we hope to see you again soon. Sincerely, Kapil Bava - General Manager Country Inn and Suites by Radisson, Jacksonville West

5 out of 5
Enjoyed the free breakfast and the ample free coffee in lobby. Big rooms with couch and extra chairs. Fridge and microwave. Room smelled a little of smoke, hotel was fully booked or they would have provided another room for us.

Posted by on May 7, 2019

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Comment from Hotel Management

May 20, 2019 by kapilbava

Thank you for your valuable feedback. We appreciate your kind comments and look forward to your future returns! Sincerely, Kapil Bava - General Manager Country Inn and Suites by Radisson, Jacksonville West

3 out of 5
I've stayed at this particular property before thats why i didn't hesitate to book a room a head of time for my stay. The rooms are clean,beds are comfortable, sheets are nice and soft and they have an awesome continental breakfast ( fresh, hot and plentiful. The receptionist was very ,but this last stay Jacksonville had a big event in town and the hotel was booked to capacity. I called a head to let them know a roundabout time my family would arrive. When we arrived they told us our room had been cancelled due to no credit card on file. Very disappointing..I reserved that room months in advance and called a head only hours before arriving

Posted by , from Tallahassee, Florida on May 6, 2019

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Comment from Hotel Management

May 20, 2019 by kapilbava

Thank you!

2 out of 5
Hotel is very outdated. Cleanliness needs a lot to be desired.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 26, 2019 by kapilbava

Dear guest, Thank you for your valuable feedback. We will look into the areas you have mentioned for improvement. I will be relaying this information directly to our housekeeping team. We hope that you will allow us another chance to host you in the near future. Sincerely, Kapil Bava - General Manager Country Inn and Suites by Radisson, Jacksonville West

5 out of 5
Area quiet and clean. Staff very courteous and helpful. Price great.

Posted by on Feb 13, 2019

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3 out of 5
This was not the best we stayed if I had not purchased in advance would have moved elsewhere. Very industrial area no quality restaurants in area. My biggest complaint would be breakfast area and person in charge was angry that I asked to change tv to news station instead of some old sitcom. My wife was told breakfast was ending in 10 minutes when posted time did not end for 30 minutes. This is not customer friendly. Would not recommend to anyone!

Posted by , from Arizona on Nov 18, 2018

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Comment from Hotel Management

Nov 25, 2018 by kapilbava

Mike, Thank you for your valuable feedback. We will look into the areas you have mentioned for improvement. For our future guests breakfast is Mon-Fri 6am-9:30am and Sat/Sun-7am-10:30am. Our TV setting is typically placed on a news channel but open to change channels when a request is made. We appreciate your valuable feedback and will pass your insight along to the appropriate departments for review. Sincerely, Kapil Bava - General Manager Country Inn and Suites by Radisson, Jacksonville West

About the Country Inn & Suites by Radisson, Jacksonville West, FL

Location 7035 Commonwealth Ave, Jacksonville, FL 32220

Property Features

Country Inn & Suites by Radisson, Jacksonville West, FL offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is available daily. A library, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Jacksonville West, FL. Free self parking is available. This Jacksonville hotel is smoke free.

  • 73 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (24.7 km / 15.3 mi)
  • Train station: Jacksonville Station (8.1 km / 5 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Jacksonville West, FL offers 73 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Hotel Names

  • Carlson Jacksonville Country West FL
  • Country Carlson Jacksonville West FL
  • Country Inn Carlson Jacksonville West FL
  • Jacksonville Country Inn
  • Country Inn And Suites Jacksonville West
  • Country Inn & Suites Jacksonville West Hotel Jacksonville
  • Country Inn & Suites by Radisson, Jacksonville West, FL Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Jacksonville-Hotels-Country-Inn-&-Suites-by-Radisson,-Jacksonville-West,-FL.h1872499-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.