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Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

3-star property
10434 Midtown Pkwy, Jacksonville, FL 1-855-201-7819
4.3 out of 5
Excellent!
See all 13 travelocity Reviews

"Our toilet needed to be plunged. Told front desk around 11am. Got back to room around 6pm- they hadn’t been by to fix, and maintenance was gone for th ... " More

By a verified traveler on Mon 07 Nov 2022

Points Of Interest

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Hotel Description

3-star hotel near St. Johns Town Center

Southside stay

With a stay at this Southside hotel, you'll be within half a mile (1 km) of St. Johns Town Center and 2 miles (3 km) of University of North Florida. Morocco Shrine Center and UNF Arena are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a free grocery shopping service, and a lobby fireplace are also offered.

Studio, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$141* Per night/room Feb 20 - Feb 21

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 6 Max

Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

Everyone (5) Couples (1) Family (5)
3 out of 5
Our toilet needed to be plunged. Told front desk around 11am. Got back to room around 6pm- they hadn’t been by to fix, and maintenance was gone for the day. Asked to change rooms- they were totally booked. Asked for a plunger- different front desk staff tried to find one. After we got back to room around 8pm, we plunged to toilet ourselves and fixed it. Also, garbage was stacked up outside elevators, made the whole elevator area smell. Another problem- rooms are “worn”- no light covers on fan, tile grout dirty, shower never got overly hot, etc. in summary- overpriced for what we received.

Posted by , from crystal river on Nov 7, 2022

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Comment from Hotel Management

Nov 21, 2022 by Stanley Etienne

Thank you for taking the time to share your recent stay. I wanted to personally apologize regarding your recent visit. Despite being sold out, I am disappointed to hear as this could have been handled better. I've met with our leaders to ensure this doesn't happen in the future. I am however excited to announce we've begun our property wide renovation which will address the refresh of our rooms that we have been happily ready to get rolling. We hope to host you again following our new changes!Stanley EtienneGeneral Manager

4 out of 5
Convenient

Posted by on Oct 27, 2022

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Comment from Hotel Management

Nov 7, 2022 by Stanley Etienne

Thank you for taking the time to share your recent stay. I am delighted to hear you enjoyed our convenient location and we hope to host you again in the future!Stanley EtienneGeneral Manager

4 out of 5
Love the location. Friendly and helpful staff. Bathroom cleaning was not done well.

Posted by on Aug 14, 2022

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Comment from Hotel Management

Aug 14, 2022 by Laura Demery Front Desk Supervisor

Thank you for sharing your recent experience at our hotel. I am very sorry to hear you were unhappy with the cleanliness of your suite. It is our goal to provide all the comforts of home to our guests. I am working with our housekeeping staff to prevent this from happening in the future. I hope if your travels bring you back to the area, you will consider staying with us again.

5 out of 5
Excellent!!!

Posted by on May 19, 2022

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Comment from Hotel Management

Jun 12, 2022 by Stanley Etienne

Thank you for taking the time to share your recent stay. I am delighted to hear you enjoyed your stay. We hope to host you again in the future. Safe travels!

5 out of 5
Great location!!! So close to all the shopping.

Posted by on May 10, 2021

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Comment from Hotel Management

May 14, 2021 by Stephen N. -GM

Thank you for staying with us! We are thankful to see our stay was perfect and you enjoyed our great location for shopping! We can't wait to take care of you again soon!

3 out of 5

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 28, 2021 by Stephen N - GM

Thank you for staying with us. We are sad to see your stay wasn't a perfect one, and hope we get the chance to take care of you again in the near future to deliver an even better stay. Have a great day!

5 out of 5

Posted by on Sep 6, 2020

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5 out of 5
We enjoyed our stay while here visiting Jacksonville for a dance competition. Very conveniently located to shops and restaurants.

Posted by on Mar 1, 2020

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5 out of 5

Posted by on Oct 21, 2019

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5 out of 5
We’ll be back next time we visit. That’s about all I have to say to get my 50 characters

Posted by on Oct 6, 2019

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About the Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

Location 10434 Midtown Pkwy, Jacksonville, FL 32246

Property Features

Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1808 square feet (168 square meters) and includes conference space. The business-friendly Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 4 levels
  • 1808 sq ft of conference space
  • 168 sq m of conference space
  • Built in 2005
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. offers 119 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. 30-inch LCD televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • MP3 dock
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Basketball on site
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hilton Jacksonville/St. Johns Center
  • Homewood Suites Hilton Johns Hotel Jacksonville/St. Center
  • Homewood Suites Hilton Jacksonville-South/St. Johns Ctr. Hotel
  • Homewood Suites Hilton Jacksonville-South/St. Johns Ctr.
  • Homewood Suites by Hilton Jacksonville/St. Johns Center
  • wood Suites by Hilton Jackson
  • Homewood Suites by Hilton Jacksonville South/St. Johns Ctr.

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.