65.0% Based on 170 reviews TripAdvisor Traveler Rating 4.5 out of 5

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Hotel Description

3.5-star hotel near St. Johns Town Center

In shopping district

You'll find St. Johns Town Center and Morocco Shrine Center within 3 miles (5 km) of this hotel. University of North Florida and The Avenues are also within 6 miles (10 km).

Renovated in 2017

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking and a free area shuttle.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 159 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, first-run movies, and room service.

Club Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$194 per night

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

65.0% of guests recommend out of 170 reviews

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Property Features

Sheraton Jacksonville Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6000 square feet (557 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton Jacksonville Hotel. An area shuttle within 3 mi and a shopping center shuttle are free. Free self parking is available. A complete renovation of Sheraton Jacksonville Hotel was completed in February 2017. This 3.5-star Jacksonville hotel is smoke free.

  • 1 building
  • 159 guestrooms or units
  • 6 levels
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (38.4 km / 23.8 mi)
  • Property shuttles: Free area shuttle within 3 mi and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Sheraton Jacksonville Hotel offers 159 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • First-run movies
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Bold City Grill - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jacksonville Sheraton
  • Jacksonville Sheraton Hotel
  • Sheraton Hotel Jacksonville
  • Sheraton Jacksonville
  • Sheraton Jacksonville Hotel
  • Quality Suites Oceanfront Hotel Jacksonville Beach
  • Sheraton Jacksonville Hotel Jacksonville
  • Jacksonville Sheraton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.