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Ramada Hotel & Conference Center by Wyndham Jacksonville

3-star property
3130 Hartley Road, Jacksonville, FL 1-855-201-7819

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4.3 out of 5
Very good!
See all 16 Travelocity Reviews

"Was thankful a room was available at the last minute! " More

By a verified traveler on Tue 28 Jul 2020

Points Of Interest

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Hotel Description

3-star hotel near Mandarin Museum

In Jacksonville

Your stay at this Southside hotel places you within 6 miles (10 km) of Mandarin Museum and Mandarin Park. Also within 9 miles (15 km) are The Avenues and Westside Regional Park.

Nightclub, dining

A nightclub, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the outdoor pool and free perks like self-serve breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 150 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$64* Per night/room Oct 7 - Oct 8

Suite, 1 Bedroom, Non Smoking (Mandarin Suite)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking (Ramada Suite)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ramada Hotel & Conference Center by Wyndham Jacksonville ratings based on 16 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ramada Hotel & Conference Center by Wyndham Jacksonville

Everyone (9) Couples (1) Family (6)
4 out of 5
Was thankful a room was available at the last minute!

Posted by , from Cleveland, OH on Jul 28, 2020

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Comment from Hotel Management

Sep 4, 2020 by Alieah Engs

Thank you for your review!

5 out of 5
Professional staff, cleanliness, breakfast , convenience to major thoroughfares

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 19, 2020 by General Manager

It was our pleasure having you stay here at Ramada Jacksonville and we are pleased that you enjoyed our staff and GiGi’s Restaurant and our extensive hot breakfast buffet that is included in the room rate. Our convenient location to downtown Jacksonville and easy access off the interstate is definitely a “plus” for our guests as well. We take pride in providing a memorable setting for visitors to relax and enjoy themselves. Please visit with us again when you are back in Jacksonville.

4 out of 5

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 18, 2019 by General Manager

It was our pleasure having you stay here at Ramada Jacksonville and we are thrilled you enjoyed your time with us. Our convenient location to downtown Jacksonville and easy access off the interstate is definitely a “plus” for our guests who want comfort and convenience. We take pride in providing a memorable setting for guests to relax and enjoy themselves and are pleased that you had a nice time while with us. Please visit with us again soon!

5 out of 5
Everything was perfect, no complaints at all, will definitely be there again soon

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 11, 2019 by General Manager

Thank you for your perfect review score, kind compliments and stating that you will be coming back to stay with us again. That is the best compliment of all!! Hopefully during your visit you were able to relax in our lobby enjoying some tunes at the Piano Bar, or maybe relaxing in our courtyard area with a good book for a while. We do hope that you’ll let many of your friends and family know about your experience with us. We look forward to your visit again.

1 out of 5
To me the property need a update. The room need to be updated like Alot

Posted by , from Ga on Dec 1, 2019

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Comment from Hotel Management

Dec 4, 2019 by General Manager

We are truly sorry to see that your rating and experience while with us recently was not what you anticipated. Our goal is to provide a comfortable room with plenty of hotel amenities while achieving guest satisfaction and we are disappointed that we couldn’t reach that goal with you. Your feedback is valued and please accept our apology.

4 out of 5
Check in was inadequate...I was not given info about breakfast or internet access. Felt inhospitable. Hotel was fine, room was fine, comfortable enough, especially for the price. Will stay here again, but I hope someone else checks me in! Check out person was wonderful

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 9, 2019 by General Manager

Thank you for taking the time to leave comments about your recent stay with us! We do apologize for the lack of proper service you received when checking in as we pride ourselves on typically offering excellent customer service. We’ll be sure to share with our desk staff the importance of warm hospitality and how it affected your experience. Hopefully you had a chance to enjoy one of our fun evening entertainment options such as our Piano bar area in the lobby, or our fantastic Comedy Zone which features many hysterical headliners. Thank you for your comments and we look forward to having you come back and stay with us again.

5 out of 5
Everything was fantastic and it was the highlight of my trip .Thank you so much.

Posted by , from Plantation , FloridaJacksonville Plantation,Fl. on Aug 14, 2019

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Comment from Hotel Management

Aug 21, 2019 by General Manager

The perfect review score is truly appreciated as is your patronage! Thank you for taking the time to leave feedback for others and we are so happy to learn that you had a relaxing stay with us recently and we were ‘the highlight’ of your trip! Hopefully, you also had time for to visit nearby Historic St. Augustine or make the short drive to one of Jacksonville’s beautiful beaches. It would be our pleasure to have you come back and stay with us another time so that you can relax by our outdoor pool area or possibly catch a comedy act at our onsite Comedy Zone. Thank you!

5 out of 5
The music, comedy club and breakfast. .....................

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 3, 2019 by General Manager

Thank you so much for the awesome review! We are happy to hear that you were able to enjoy so many of the great amenities our hotel has to offer. Hopefully you were also able to take advantage of our fitness center or relax by our pool with a good book for a while. We hope to have you stay with us again during your next trip to the Jacksonville area!

5 out of 5

Posted by on May 7, 2019

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Comment from Hotel Management

May 8, 2019 by General Manager

Thank you for staying with us recently here at Ramada Jacksonville. We hope you had a restful night's sleep and enjoyed yourself. Please come back again.

5 out of 5

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 17, 2019 by General Manager

Thank you for staying with us while in the Jacksonville area. We hope you had a comfortable visit and will be back to see us again!

About the Ramada Hotel & Conference Center by Wyndham Jacksonville

Location 3130 Hartley Road, Jacksonville, FL 32257

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Ramada Hotel & Conference Center by Wyndham Jacksonville offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A nightclub, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Ramada Hotel & Conference Center by Wyndham Jacksonville. Self parking is free. This 3-star Jacksonville hotel is smoke free.

  • 150 guestrooms or units
  • 2 levels
  • 3 buildings
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1984
  • Breakfast available (free)
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Jacksonville Intl. Airport (JAX) (42.9 km / 26.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada Hotel & Conference Center by Wyndham Jacksonville offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2017.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

GiGis - This restaurant specializes in American cuisine and serves brunch and dinner. Reservations are required.

Piano Bar - This piano bar serves light fare only. Happy hour is offered. Open select days.

Comedy Zone - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 3 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires a deposit equal to one night's rate and tax for cash payments at check-in for any reservations where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jacksonville Ramada
  • Ramada Hotel Jacksonville
  • Ramada Jacksonville
  • Ramada Jacksonville Hotel
  • Ramada Conference Center Mandarin Hotel Jacksonville
  • Ramada Hotel Wyndham Jacksonville
  • Ramada Wyndham Jacksonville
  • Ramada Hotel & Conference Center by Wyndham Jacksonville Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.