"The guy checking us in was a little rude. The restaurant was just ok but expensive. The grounds were pretty and quite but it was hot and we were t ... " More
North Jacksonville stay
Your stay at this North Jacksonville hotel places you within 6 miles (10 km) of UF Health North and UF Health Hospital North. River City Market Place and Timucuan Ecological & Historical Preserve are also within 6 miles (10 km).
Free airport shuttle
This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.
Oct 8, 2022 by Hotelmgmt
Amiel, we would like to extend our deepest apologies that this was your experience. The issues you have described at check-in are certainly not a typical occurrence here, and we can appreciate your frustration over the inconvenience caused. Our team will be reviewing your feedback internally to see how we can better prevent these situations from occurring in the future, and we hope you will consider joining us for another stay so we can work to restore your trust.
Oct 8, 2022 by Hotelmgmt
Thank you for taking the time to share your experience with us, Sarah. While we're glad our beautiful grounds impressed you, we're disappointed to learn that we fell short of our typical high standards for service during your stay. Providing a warm, welcoming experience is always our goal, and we will address your feedback with our reception team to make improvements. Thank you and we hope to have another opportunity to create a better stay for you soon.
Aug 21, 2022 by Hotelmgmt
Kevin, we're so glad you had a chance to experience our delicious on-site dining at Frequency Restaurant! It was a pleasure hosting you here at DoubleTree by Hilton Hotel Jacksonville Airport and we hope to see you again soon for another great stay.
Jun 29, 2022 by Hotelmgmt
Thank you for taking the time to rate your stay, Joseph. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.
Jun 11, 2022 by Hotelmgmt
How wonderful, Leslie, to hear that your time with us exceeded expectations! Thank you for rating us five stars. We hope you’ll visit us again soon at the DoubleTree by Hilton Hotel Jacksonville Airport!
Mar 31, 2022 by Hotelmgmt
Samantha, we loved welcoming you to DoubleTree by Hilton Hotel Jacksonville Airport and are elated to see that your lasting impressions of us are so high! Thank you so much for sharing your kind words about our beautiful property, sparkling clean spaces, and warm, accommodating service. Knowing that we provided everything you desired for a five-star stay means the world to us! Please, hurry back soon!
DoubleTree by Hilton Hotel Jacksonville Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. There are 7 meeting rooms available. The business-friendly DoubleTree by Hilton Hotel Jacksonville Airport also features multilingual staff, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 4-star Jacksonville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge)
DoubleTree by Hilton Hotel Jacksonville Airport offers 202 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.
Frequency Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge - This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
