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Hotel Description

3.5-star hotel near River City Market Place, connected to the airport

Near the airport

A stay at this Northside hotel places you within 3 miles (5 km) of River City Market Place and 6 miles (10 km) of Pecan Park Flea and Farmers' Market. Oceanway Community Center and Timucuan Ecological & Historical Preserve are also within 6 miles (10 km).

Renovated in 2015

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like a free area shuttle.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 201 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include balconies or patios, pillowtop beds, and room service.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max
$98* Per night/room Nov 22 - Nov 23

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Jacksonville Airport ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Jacksonville Airport

Everyone (13) Family (4)
4 out of 5

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 18, 2019 by HotelMgmt

Your high rating made us smile and we look forward to welcoming you back through our doors should your travels return you to our area!

4 out of 5
Customer service was excellent. The staff was very friendly.

Posted by on Aug 29, 2019

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Comment from Hotel Management

Sep 18, 2019 by HotelMgmt

We’re so glad you could be our guest. Thank you for the excellent review and the compliments on our friendly and attentive service. Our team is available around the clock to ensure your stay at DoubleTree by Hilton Hotel Jacksonville Airport is enjoyable. We look forward to your next visit!

3 out of 5
Service was very pleasant. Lobby is nice. Lounge and restaurant is diner status. Room was awkward. It was cold yet humid and everything felt a little wet. Yuck. It was a place to stay

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 19, 2019 by HotelMgmt

Thank you for this helpful feedback. Your review helps us learn where we're hitting the mark, and how we can make your next visit even more enjoyable. We're always working hard to better accommodate you and hope you'll give us the chance to host you again. We're confident we can exceed your expectations the next time around.

5 out of 5

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 19, 2019 by HotelMgmt

There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

5 out of 5
Staff was EXTREMELY nice!!!!! Food was amazing and the pool was clean and very nice

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 8, 2019 by HotelMgmt

We're glad you could be our guest at DoubleTree by Hilton Hotel Jacksonville Airport. Thank you for taking the time to recognize the exceptional service you received from our team. Our goal is to ensure you feel right at home from the moment you enter the property. We hope you'll visit again the next time your travels bring you to the area!

5 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 30, 2019 by HotelMgmt

Thank you very much for your five-star rating and hope it won’t be long before we are welcoming you back to make more memories with us!

5 out of 5
Friendly staff, close to the airport, clean and convenient.

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 5, 2019 by HotelMgmt

Thank you for the excellent review. We're glad we could host you during your recent visit to the area. Your compliments on our courteous service and well-appointed accommodations mean a lot to our team. We hope to welcome you back to DoubleTree by Hilton Hotel Jacksonville Airport again soon!

3 out of 5
Overpriced for things like drinks and snacks. Construction made it unfriendly.

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 5, 2019 by HotelMgmt

Your feedback is important, as we're always looking for ways to improve your next stay. We hope you'll give us another opportunity to exceed your expectations the next time your travels bring you to Jacksonville. It's our pleasure to welcome you anytime.

5 out of 5
The staff was great. The facilities were old and not well maintained.

Posted by on May 19, 2019

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Comment from Hotel Management

May 20, 2019 by HotelMgmt

We appreciate your five-star review. While we're delighted our friendly and attentive service earned high marks, we wish your accommodations were more to your liking. Because we're always working to improve your guest experience, we're confident your next visit to DoubleTree by Hilton Hotel Jacksonville Airport will be exceptional from start to finish!

5 out of 5
It was the perfect venue for the 8th Annual ADODI Southern Region Winter retreat. Once we arrived, the accommodations, food and services were offered with a smile and sense of pride. We would come back to you in a heartbeat. Thank you Eva and Cedric.

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 24, 2019 by HotelMgmt

We are proud to have been chosen to host your retreat. Thank you for the amazing feedback on our attentive service, great food, and well-appointed property. We do our best to ensure every event is a success. It’s our pleasure to welcome you and your guests to DoubleTree by Hilton Hotel Jacksonville Airport anytime!

About the DoubleTree by Hilton Hotel Jacksonville Airport

Location 2101 Dixie Clipper Dr, Jacksonville, FL 32218

Property Features

DoubleTree by Hilton Hotel Jacksonville Airport offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. The business-friendly DoubleTree by Hilton Hotel Jacksonville Airport also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. For a fee, parking is available. A complete renovation of DoubleTree by Hilton Hotel Jacksonville Airport was completed in 2015. Smoking is allowed in designated areas at this 3.5-star Jacksonville hotel.

  • 201 guestrooms or units
  • 6 levels
  • Built in 1977
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (1.8 km / 1.1 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Jacksonville Airport offers 201 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Frequency Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 17.95 per person (approximately)
  • Self parking fee: USD 5.00 per night
  • Late check-out fee: USD 50.00 (subject to availability)
  • Refrigerator fee: USD 0.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Jacksonville Airport
  • DoubleTree by Hilton Hotel Jacksonville Airport Hotel
  • DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Jacksonville-Hotels-DoubleTree-by-Hilton-Hotel-Jacksonville-Airport.h117340-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.