Your stay at this Southside hotel places you within 2 miles (3 km) of St. Johns Town Center and Morocco Shrine Center. UNF Arena and University of North Florida are also within 3 miles (5 km).
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
Feb 25, 2022 by Mac Jerry
Dear Carol, It was our sincere honor to serve you and Thank you for your FIVE-star ratings with nice comments "will stay again", this means a lot to us. We appreciate your stay at the Holiday Inn Express & Suites, Jacksonville Town Center, and are here to welcome you back for another memorable stay in the city. Sincerely, Mac Jerry, General Manager
Feb 7, 2022 by Mac Jerry
Dear Karen, Thank you for choosing the Holiday Inn Express & Suites Jacksonville Town Center for your recent visit to Jacksonville. We are delighted to hear that you enjoyed our commitment to service and guest satisfaction. We appreciate your stay at the Holiday Inn Express & Suites, Jacksonville Town Center, and are here to welcome you back for another memorable stay in the city. Sincerely, Mac Jerry, General Manager
Jan 5, 2022 by Mac Jerry
Dear Quinette, Thank you for choosing "The Spirit of True Hospitality" award recipient hotel from IHG. We are delighted your stay was great. Thank you for taking the time to give your feedback with FIVE stars, we look forward to welcoming you back again very soon Sincerely, Mac Jerry, General Manager
Jul 28, 2021 by Mac Jerry
Dear Guest, Truly it was our sincere pleasure to service you and your family. We are thrilled your stay was great. Thank you for taking time to give your feedback. We hope you will be back again very soon
Jun 22, 2021 by Mac Jerry
Dear Guest, Thank you for taking the time to share your valuable feedback. My name is Mac Jerry and I am the General Manager at the Holiday Inn Express & Suites Jacksonville Town Center. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. Your comments have been shared with the hotel team to better understand how we can continually improve the quality of service for valued guests like you. Please look at all our guest feedback, we always thrive for the best services with clean rooms. Please excuse us for failing your expectations and hope you will give us another opportunity. Sincerely, Mac Jerry, General Manager
Mar 19, 2021 by Mac Jerry
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites Jacksonville Town Center. Thank you for your 5/5 rating. Sincerely, Mac Jerry, General Manager
Feb 15, 2021 by Mac Jerry
Dear Guest, Thanks for staying in our modern hotel and we are glad you enjoyed your stay with us. We love being part of the happy times and making our guests feel like they made the right choice in where to stay. Comfort and convenience make things so much more enjoyable Appreciate your feedback and hope to see you again. Sincerely, Mac Jerry, General Manager
Feb 1, 2020 by Courtney W
Hello, Thank you so much for leaving us a great review! We really appreciate your feedback and thank you for being our guest! Best, Courtney Woznek Director of Sales
Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. There are 2 meeting rooms available. The business-friendly Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Jacksonville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel offers 99 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.