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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Enjoy the outdoor pool at this Jacksonville hotel

Choose dates to view prices

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Exterior
Lobby
Snack bar
Terrace/patio
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2970 HARTLEY ROAD, Jacksonville, FL, 32257
  • Place, Bowlero Mandarin
    ‪17 min walk‬
  • Place, Jacksonville Naval Air Station
    ‪8 min drive‬
  • Place, St. Johns Town Center
    ‪16 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪39 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

In-room business center

Basic Room, 1 King Bed

9.0 out of 10
Wonderful
(71 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Bathtub

9.8 out of 10
Exceptional
(18 reviews)
  • 255 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

In-room business center

Room, 1 King Bed (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(92 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • 435 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Hearing)

9.0 out of 10
Wonderful
(16 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room with Two Queen Beds, Mobility/Hearing Accessible and Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room

  • Sleeps 2

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About the neighborhood

Jacksonville

In Jacksonville .You'll be within 2 miles (3 km) of Bowlero Mandarin and 6 miles (10 km) of Mandarin Museum with a stay here. Mandarin Park and University Mall are also within 6 miles (10 km).

What's nearby

  • Bowlero Mandarin - 17 min walk - 0.9 miles
  • Jacksonville Naval Air Station - 8 min drive - 8.2 miles
  • University of North Florida - 14 min drive - 15.4 miles
  • St. Johns Town Center - 16 min drive - 16.8 miles
  • Mayport Naval Station - 43 min drive - 33.2 miles

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Cooper's Hawk Winery & Restaurant - Jacksonville – Mandarin Landing - ‬8 min walk
  • ‪Whataburger - ‬5 min walk
  • ‪Krispy Kreme - ‬3 min drive
  • ‪Bob Evans - ‬10 min walk

About this property

Tru by Hilton Jacksonville South Mandarin

Enjoy the outdoor pool at this Jacksonville hotel
Tru by Hilton Jacksonville South Mandarin offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Jacksonville South Mandarin. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Tru by Hilton Jacksonville South Mandarin offers 106 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG
Jacksonville
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 886 reviews
$89 nightly
The price is $101
May 25 - May 26
Total with taxes and fees
Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

Property amenities

Family friendly

  • Arcade/game room
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (21 inches high)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 80.63 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Jacksonville South Mandarin

Tru by Hilton Jacksonville South Mandarin Hotel

Tru by Hilton Jacksonville South Mandarin Jacksonville

Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

How close is Tru by Hilton Jacksonville South Mandarin to the airport?

Tru by Hilton Jacksonville South Mandarin is 19.8 mi (24-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Jacksonville South Mandarin?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville South Mandarin on May 25, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Jacksonville South Mandarin have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Jacksonville South Mandarin.

Does Tru by Hilton Jacksonville South Mandarin offer free breakfast?

Tru by Hilton Jacksonville South Mandarin offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Tru by Hilton Jacksonville South Mandarin?

No, there is no casino at this hotel, but bestbet Orange Park (8-min drive) is nearby.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tru by Hilton Jacksonville South Mandarin?

This hotel offers free self parking.

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Tru by Hilton Jacksonville South Mandarin features an outdoor pool.

Does Tru by Hilton Jacksonville South Mandarin have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Jacksonville South Mandarin to downtown Jacksonville?

Tru by Hilton Jacksonville South Mandarin is 10.3 mi away from Jacksonville.

Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1010 reviews
Rating 8 - Good. 172 out of 1010 reviews
Rating 6 - Okay. 54 out of 1010 reviews
Rating 4 - Poor. 34 out of 1010 reviews
Rating 2 - Terrible. 29 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daiana

Stayed 2 nights in Mar 2026

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to help us when we spilled something on the sheets. He went to every housekeeping closet to find us bedding for the night. Thanks agin for helping with our mishap
Stayed 1 night in Feb 2026

10/10 Excellent

Kimcherria

Stayed 1 night in Feb 2026

10/10 Excellent

myrtle

Stayed 1 night in Feb 2026

10/10 Excellent

Lewis

Stayed 2 nights in Jan 2026

10/10 Excellent

Allan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All good... just not clean room everyday of staying multiple days. Need to ask to be cleaned
Stayed 2 nights in Jan 2026

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The breakfast on Saturday and Sunday was very good as well. The front desk staff was very courteous and friendly.
Stayed 2 nights in Jan 2026

6/10 Okay

chuck

Stayed 2 nights in Jan 2026

10/10 Excellent

Jane

Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice staff, quiet location. Room was clean and mostly great but had minor issues - one bed was made up very poorly (loose fitting sheets?) and the blinds didn't work properly. But these were small things and the rest of my experience was fine. Would stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

carolyn, Ormond Beach

Traveled with group
Liked: Cleanliness, property conditions & facilities
The mom is simple but comfortable. We enjoy the complimentary breakfast. The front desk staff was very friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

6/10 Okay

Mandy

Room was great! There was apparently a mix up with rooms and a hotel worker quickly knocked on our door and immediately entered at 8am without answering/ waiting. Our door stop was up so they were unable to come all the way in and I yelled as well and the mistake was realized. When I checked out later that morning, I spoke to the hotel front desk and let them know what has happened. She said she was aware and they were very sorry.
Stayed 1 night in Jan 2026

10/10 Excellent

Kimcherria

Stayed 1 night in Jan 2026

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at this TRU HOTEL is always great! Great staff, always clean and welcoming.. also Dog friendly is perfect!
Stayed 3 nights in Jan 2026

10/10 Excellent

Talia

Stayed 5 nights in Jan 2026

10/10 Excellent

Johanthan

Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Micheal

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Friendly staff, clean and comfortable room, and good amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a Hilton honors member the staff was very accommodating in letting us check in early since we traveled all night. The hotel was sold out and they made sure to call us when a room opened up. Thank u guys
Stayed 1 night in Jan 2026

10/10 Excellent

Idelis

Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Clean, well appointed, fabulous design, terrific staff
Stayed 1 night in Dec 2025