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4.5 out of 5

"The view,the room,comfy bed,in all very comfortable. Helpful front desk. Easy parking. " More

By a verified traveler on Sun 01 Nov 2020

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Hotel Description

3.5-star ski hotel near Lonsdale Quay Market, connected to a shopping center

Near the slopes

A stay at this Lower Lonsdale hotel places you within half a mile (1 km) of Lonsdale Quay Market and 3 miles (5 km) of Canada Place. Rogers Arena and BC Place Stadium are also within 3 miles (5 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Self parking, a snack bar/deli, and a grocery/convenience store are also offered.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$200* Per night/room Jul 7 - Jul 8

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lonsdale Quay Hotel ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lonsdale Quay Hotel

Everyone (4) Couples (6) Family (5)
4 out of 5
There is a big market in the building, pretty close to bars restaurants and water and reasonably parking price

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 2, 2020 by M

Dear Guest, We are so pleased that you enjoyed your stay and our wonderful location! We look forward to another opportunity to welcome you back! Best, Management Team Lonsdale Quay Hotel

5 out of 5
Next to the sea bus and nice location good restaurant and the market Q is nice

Posted by on Dec 21, 2019

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Comment from Hotel Management

Jan 2, 2020 by M

Dear Guest, We are so pleased that you enjoyed your stay and our wonderful location! We look forward to another opportunity to welcome you back! Best, Management Team Lonsdale Quay Hotel

5 out of 5
It was awesome. Very convenient to have the shopping and restaurants in the same building.

Posted by on Oct 30, 2019

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Comment from Hotel Management

Oct 30, 2019 by M

Dear Guest, Thank you for such a wonderful review. We are really happy that you found the location to be amazing. We look forward to welcome you back again! Best, Management Team Lonsdale Quay Hotel

4 out of 5
Location was very convenient, just a quick ride on the Seabus and you are back downtown. Plenty of shops and places to eat around the hotel also and the view across the water was awesome.

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 4, 2019 by Farah Steen

Dear Guest, Thank you for your wonderful review. We hope to welcome you back! Best, Management Team Lonsdale Quay Hotel

5 out of 5
Everything. Close to market and water. Easy walk. Rooms were great,

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by M

Dear Guest, Thank you for your kind review. We strive to do our best and were really happy that you enjoyed your stay with us and hope to welcome you back soon! Best, Management Team Lonsdale Quay Hotel

4 out of 5
There were three events in the area, that were all very loud and went on until 1:00 in the morning. I was unable to sleep.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 24, 2019 by Farah Steen

Thank you for staying with us. We appreciate your feedback!

3 out of 5

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 24, 2019 by Farah Steen

Thank you for staying with us. We appreciate your feedback!

3 out of 5
I liked the clean room and helpful staff. I didn't like the lack of a sign visible while approaching in a car, the lack of breakfast options at 7:30 AM, and despised the foam mattress. That sorry sponge had me crawling around looking for the new high spot that had not yet sagged under my weight.

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 19, 2019 by Farah Steen

Dear Guest, We are happy that you enjoyed some aspects of your stay. The new foam memory mattresses are available in some rooms. You may request a different type of bed/room next time. Sincerely, Farah Steen

5 out of 5

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 31, 2021 by M

Dear Guest, Thank you for your review. We hope to welcome you back again! Best, Management Team Lonsdale Quay Hotel

5 out of 5
The view,the room,comfy bed,in all very comfortable. Helpful front desk. Easy parking.

Posted by on Nov 1, 2020

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Comment from Hotel Management

Nov 2, 2020 by M

Dear Guest, Thank you for your wonderful review and your support during this difficult time. We are thrilled that you enjoyed your stay with us and found our team very helpful! We do look forward to more opportunities to welcome you back again! Best, Management Team Lonsdale Quay Hotel

Property Features

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 1800 square feet (167 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Lonsdale Quay Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 3.5-star North Vancouver hotel is smoke free.

  • 70 guestrooms or units
  • 2 levels
  • 1800 sq ft of conference space
  • 167 sq m of conference space
  • Built in 1986
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Ski shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Lonsdale Quay Hotel offers 70 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in November 2018.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM and 10:30 AM.

Waterfront Bar and Grill - Overlooking the ocean, this restaurant serves breakfast and lunch.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Motor boating nearby
  • Fishing nearby
  • Health or beauty spa nearby
  • Ice skating nearby
  • Boat tours nearby
  • Marina nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Rowing or canoeing on site
  • Snow tubing nearby
  • Ski equipment rental shops nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.00 per night.
  • Cribs (infant beds) are available for CAD 25.00 per day.

Pet Policy

  • Pets: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 22 per person (approximately)
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.00 per day
  • Rollaway bed fee: CAD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lonsdale
  • Hotel Lonsdale Quay
  • Lonsdale Hotel
  • Lonsdale Quay
  • Lonsdale Quay Hotel
  • Lonsdale Quay Hotel North Vancouver
  • Lonsdale Quay North Vancouver
  • Quay Hotel
  • Lonsdale Quay Hotel Hotel
  • Lonsdale Quay Hotel North Vancouver
  • Lonsdale Quay Hotel Hotel North Vancouver

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.