"I am a big fan of this hotel, but some things have changed and travelers should be aware of the noise. This is not the fault of the hotel, the area ar ... " More
Near the slopes
A stay at this Lower Lonsdale hotel places you within half a mile (1 km) of Lonsdale Quay Market and 3 miles (5 km) of Canada Place. Rogers Arena and BC Place Stadium are also within 3 miles (5 km).
Renovated in 2018
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a snack bar/deli, and a grocery/convenience store are also offered.
Jun 16, 2023 by Maria
Dear Denise, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We work very hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!Please accept our sincere apologies for the shortcomings faced with your stay specifically in regards to the construction / renovation activity conducted by the Lonsdale Quay Market. We have been coordinating with the management team of the Quay market, on a regular basis, to ensure that the construction activity is expedited with the least inconvenience caused to our valued guests.We hope to welcome you again soon on your next visit!Warm regards, Maria Cosenza Assistant Front Office Manager
Dec 10, 2022 by Nikhil
Dear Ms. Amin,Greetings from the Lonsdale Quay Hotel Thank you for choosing our hotel and taking the time to leave us a very candid review of your recent stay with us. Your feedback and comments is extremely valuable to us. Please accept our sincere apologies for the shortcomings faced with your stay.Our endeavors are to ensure that , our valued guests receive the most superior service , in a well maintained and comfortable atmosphere. We also looked forward to improving our services and product with each and every stay and experience. We sincerely thank you for patronage and support We look forward to welcoming you back to our hotel. Thank You Warmest Regards Nikhil George Front Office Manager
Dec 10, 2022 by Nikhil
Dear Mr. Ron,Greetings from the Lonsdale Quay Hotel Thank you for choosing our hotel and taking the time to leave us a review with a rating of 5 .Your feedback and comments is extremely valuable and important to us. We are delighted to hear that, you have enjoyed your overall stay and experience with us.Our endeavors are to ensure that, our valued guest, receive the most superior service, in a well maintained and comfortable atmosphere We look forward to welcoming you back to our hotel I would like to sincerely thank you for your patronage and support Thank youWarmest Regards Nikhil George Front Office Manager
Feb 4, 2023 by Nikhil
Dear Mr. Robert,Greetings from the Lonsdale Quay HotelThank you so much for choosing our hotel and taking the time to leave us a very candid review of your recent stay with us. Your feedback and comments are extremely valuable and important to us. Thank you for appreciating and recognizing the efforts taken by our staff. We are endlessly proud of our hardworking team, and I will personally share your feedback with them. It is only feedback from valued guests such as you that drives our team as well as me to meet our goal of exceeding guest expectations. It is my greatest pleasure to announce that we have been constantly implementing various upgrades in all our rooms and in the hotel , wherever necessary , for the utmost comfort and convenience of our valued guests staying with usOur endeavors are to ensure that, our valued guests receive the most superior service , in a well maintained and comfortable atmosphere. We also looked forward to improving our services and product with each stay and experience.We sincerely thank you for your patronage and supportWe look forward to welcoming you back to our hotel in the not-too-distant future.Thank you Warmest RegardsNikhil GeorgeVice Operations Manager
Mar 8, 2023 by Nikhil
Dear Mr. Michael,Greetings from the Lonsdale Quay HotelThank you so much for choosing our hotel and taking the time to leave us a very candid and a wonderful review of your recent stay with us. We are truly heartened to have received your kind and generous feedback. Thank you for rating us 5/5Your feedback and comments are extremely valuable and important to us. We are extremely delighted to hear that you have enjoyed your overall stay and experience with us.Our endeavors are to ensure that, our valued guests receive the most superior service, in a well maintained and comfortable atmosphere. We also looked forward to improving our services and product with each stay and experience.We sincerely thank you for your patronage and supportWe look forward to welcoming you back to our hotel in the not-too-distant future.Thank you kindly.Warmest RegardsNikhil GeorgeAssistant Operations Manager
Dec 24, 2022 by Nikhil
Dear Ms. Keiran,Greetings from the Lonsdale Quay HotelThank you so much for choosing our hotel and taking the time to leave us a very candid review of your recent stay with us. Your feedback and comments are extremely valuable and important to us. Please accept our sincere apologies for the shortcomings faced with your stay.Upon investigating your feedback/ comment, I would like to inform you that we do accept only a credit card for the incidentals . An authorization and not a sale is taken upon check-in and the same is refunded upon checkout. This a standard hotel policy followed by most hotels globally. Once again our sincere apologies for any inconvenience or misunderstanding that occurred upon check-in.Our endeavors are to ensure that , our valued guests receive the most superior service , in a well maintained and comfortable atmosphere. We also looked forward to improving our services and product with each and every stay and experienceWe sincerely thank you for your patronage and supportWe look forward to welcoming you back to our hotel in the not-too-distant future.Thank you Warmest RegardsNikhil GeorgeFront Office Manager
Mar 31, 2021 by M
Dear Guest, Thank you for your review. We hope to welcome you back again! Best, Management Team Lonsdale Quay Hotel
Nov 2, 2020 by M
Dear Guest, Thank you for your wonderful review and your support during this difficult time. We are thrilled that you enjoyed your stay with us and found our team very helpful! We do look forward to more opportunities to welcome you back again! Best, Management Team Lonsdale Quay Hotel
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant, there's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. For a fee, parking is available. A complete renovation of Lonsdale Quay Hotel was completed in February 2018. This 4-star North Vancouver hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Lonsdale Quay Hotel offers 70 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in February 2018.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Waterfront Bar and Grill - Overlooking the ocean, this restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center.
Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.