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The Star Hotel

3.0 star property
3-star hotel near Southampton Cruise Terminal

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Photo gallery for The Star Hotel

Front of property
1 bedroom, individually decorated, individually furnished, desk
Daily buffet breakfast (GBP 9.95 per person)
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
26 High Street, Southampton, England, SO14 2NA
  • WestQuay Shopping Centre
    ‪5 min walk‬
  • Mayflower Theatre
    ‪14 min walk‬
  • Southampton Cruise Terminal
    ‪3 min drive‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Small Double Room

1 bedroom, individually decorated, individually furnished, desk

Small Double Room

8.2 out of 10
Very good
(28 reviews)
  • 170 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, individually decorated, individually furnished, desk

Standard Double or Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 217 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Double or Twin Room

1 bedroom, individually decorated, individually furnished, desk

Family Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, individually decorated, individually furnished, desk

Standard Double Room

8.0 out of 10
Very good
(14 reviews)
  • 263 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, individually decorated, individually furnished, desk

Standard Twin Room

7.0 out of 10
Good
(8 reviews)
  • 170 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

1 bedroom, individually decorated, individually furnished, desk

Standard Single Room

7.8 out of 10
Good
(12 reviews)
  • 112 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Southampton

Southampton City Centre stay.A stay at this Southampton City Centre hotel places you steps from Tudor House and Garden and within a 5-minute walk of WestQuay Shopping Centre. Titanic Honour & Glory Exhibition - Southampton and Old City Walls are also within half a mile (1 km).

What's nearby

  • WestQuay Shopping Centre - 5 min walk - 0.3 miles
  • Mayflower Park - 6 min walk - 0.4 miles
  • St. Mary's Stadium - 13 min walk - 0.7 miles
  • Mayflower Theatre - 14 min walk - 0.8 miles
  • Southampton Cruise Terminal - 3 min drive - 1.3 miles

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Heavenly Desserts Southampton - ‬1 min walk
  • ‪Poppins - ‬2 min walk
  • ‪Ottoman Kitchen - ‬1 min walk
  • ‪The Titanic - ‬2 min walk

About this property

The Star Hotel

3-star hotel near Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Star Hotel offers 44 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, German, Hindi, Hungarian, Polish, Russian, Slovak, Spanish

Similar properties

Exterior

ibis Southampton Centre

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very Good, 1,008 reviews
$69 nightly
The price is $82
Jul 13 - Jul 14
Total includes taxes and fees
ibis Southampton Centre

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

How close is The Star Hotel to the airport?

The Star Hotel is 4.9 mi (21-min drive) away from the Southampton (SOU) airport, the closest popular airport to the property.

Does The Star Hotel have an airport shuttle?

Airport shuttle services are not available at The Star Hotel.

How close is The Star Hotel to the beach?

This hotel is 2.4 mi (10-min drive) from Weston Hard Woolston Beach and 6.3 mi (18-min drive) from Hamble Common Beach. Don't forget your sunscreen!

Does The Star Hotel offer free breakfast?

Free breakfast isn’t provided at The Star Hotel, but buffet breakfast is offered for a fee of GBP 9.95 for adults and GBP 5.95 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at The Star Hotel?

No, there is no casino at this hotel, but Grosvenor Casino (13-min walk) is nearby.

What time is check-in at The Star Hotel?

Check-in start time: 2 PM; Check-in end time: 9:00 PM.

Is there free parking at The Star Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 7.00 per day.

Does The Star Hotel have a pool?

The Star Hotel does not have a pool.

Does The Star Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Star Hotel have a spa?

There are no spa services available at this hotel.

How close is The Star Hotel to downtown Southampton?

The Star Hotel is 0.1 mi away from Southampton.

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 303 out of 890 reviews
Rating 8 - Good. 315 out of 890 reviews
Rating 6 - Okay. 143 out of 890 reviews
Rating 4 - Poor. 73 out of 890 reviews
Rating 2 - Terrible. 56 out of 890 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful! Very nice and extra helpful.
Stayed 2 nights in May 2025

8/10 Good

WALTER, Depoe Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 4 nights in Apr 2025

8/10 Good

fiona

Liked: Cleanliness, staff & service, room comfort

Friendly staff, pleasant stay hotel outdated

Staff were all very welcoming and helpful,room and over all hotel was clean but very outdated. We were supplied amenities kettle, tea/ coffee, clean towels and toiletries which was really nice. The only real problem we had was through the night our shower made sporadic loud gurgling noises that i assumed was the neighbours flushing their toilet. The shower gurgled and some backflow water came out of the drain on to the shower floor. It woke us up a few times.over all it was a pleasant stay
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel with old style gated lift very cute!! Breakfast very reasonably priced and delicious .Staff friendly & had a hairdryer at reception when needed. Hotel is surrounded by bars/restaurants and 2 minutes walk to all the shops.Handy it has its own carpark too!! Will definitely be going back !
Stayed 3 nights in Mar 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
The included Breakfast was very good. The beds were very comfortable. The staff was helpful and kind.
Stayed 1 night in Mar 2025

2/10 Terrible

Nicos

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever!

Small dirty room , mould and rust in the shower. No cold water pressure and tap loose in basin..tv very poor signal. Overall probably the worst place I have stayed in. Floor on first floor over looking car park with rooms opposite on higher floors yet I had no curtain for privacy and used the bathroom without a light switched on!!
Stayed 2 nights in Mar 2025

6/10 Okay

Paramveer

Stayed 1 night in Mar 2025

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel in the middle of Southampton

The hotel is very well situated. Surprisingly really quiet. The room was comfortable. The shower was great. The lift is old fashioned and pretty funky. A great experience. All staff members are very pleasant.
Stayed 1 night in Mar 2025

6/10 Okay

Gareth

Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Good value stay in an interesting building

At a similar price to a chain budget hotel I decided to take a risk and go for this instead as this landmark building in the centre of Southampton looked like an interesting choice. It is an old building and a bit dated in parts but it was clean and comfortable and the staff were all friendly and helpful. There was also a decent and good-value breakfast. It made for a more interesting stay than an anonymous chain and was a bargain for the price. I'd happily stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Alex

Business traveler
Liked: Cleanliness, staff & service
Very good value hotel in the centre of Southampton. The building is dated and visibly worn. However, rooms are spacious and clean, there is a desk for working and free WiFi. Good breakfast with friendly service. Rooms at the back of the hotel quite noisy at night.
Stayed 1 night in Feb 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Stayed here quit often over many years, will say I think the overall experience is getting better each time. Lovely comfy bed, nice hot shower, staff really good and location is great for the centre of Southampton. Doesn't try to be something it isn't regarding star rating.
Stayed 2 nights in Feb 2025

6/10 Okay

Mohammed

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Russell

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Francis

Business traveler
Liked: Cleanliness, staff & service
Needs some TLC as its very old. But the bed was comfortable and the room was big. the price was good and there was hot water for a shower at 6am
Stayed 1 night in Feb 2025

8/10 Good

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Basic clean hotel
Stayed 1 night in Feb 2025

8/10 Good

Gareth

Stayed 1 night in Feb 2025

8/10 Good

Gareth

Liked: Cleanliness, amenities
Large room. Handy location right in the centre. Bit run down in places but good value. Can be quite noisy, could hear staff talking loudly very early in the morning.
Stayed 2 nights in Feb 2025