Sandos Caracol Nature Resort & Water Park All Inclusive

4.0 star property
4-star beachfront property near Gran Coyote Golf

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Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Hot Tub
  • Bar
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

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Carretera Cancún Chetumal Km. 295, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪14 min walk‬
  • Gran Coyote Golf
    ‪5 min drive‬
  • Quinta Avenida
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

Eco Family Suite

  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Eco Family Superior

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Superior Select Adults Only

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Penthouse Select Adults Only

  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Select Adults Only

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Pool View 1 Bedroom Suite

  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Pool View Penthouse

  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Pool View Superior

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Eco Family Penthouse

  • 689 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Bunk Bed

Suite Premium with Garden View

  • 688 sq ft
  • Sleeps 4

Suite Superior with View

  • 441 sq ft
  • Sleeps 4

Suite Premium with Garden View

  • 688 sq ft
  • Sleeps 5

Suite Superior with View

  • 441 sq ft
  • Sleeps 3

Suite Superior with View

  • 441 sq ft
  • Sleeps 5

Suite Premium with Garden View

  • 688 sq ft
  • Sleeps 5

Suite Premium with Garden View

  • 688 sq ft
  • Sleeps 2

Suite Superior with View

  • 441 sq ft
  • Sleeps 2

Suite Superior with View

  • 441 sq ft
  • Sleeps 3

Suite Premium with Garden View

  • 688 sq ft
  • Sleeps 4

Suite Superior with View

  • 441 sq ft
  • Sleeps 4

Suite Superior with View

  • 441 sq ft
  • Sleeps 4

Suite Master with Pool View

  • 667 sq ft
  • Sleeps 4

Suite Premium

  • 688 sq ft
  • Sleeps 3

Room Superior

  • 322 sq ft
  • Sleeps 4

Suite Premium with Pool View

  • 667 sq ft
  • Sleeps 4

Suite Premium

  • 688 sq ft
  • Sleeps 4

Room Superior with Pool View

  • 419 sq ft
  • Sleeps 4

Suite Premium

  • 688 sq ft
  • Sleeps 4

Suite Superior with View

  • 441 sq ft
  • Sleeps 3

Suite Premium with Garden View

  • 688 sq ft
  • Sleeps 2

Suite Superior with View

  • 441 sq ft
  • Sleeps 5

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About the neighborhood

Playa del Carmen

On the beach.Your stay at this Corasol property places you within 3 miles (5 km) of Gran Coyote Golf and Quinta Avenida. Quinta Alegría Shopping Mall is within 6 miles (10 km) and Central Square is within 9 miles (15 km).

What's nearby

  • Playa Xcalacoco - 14 min walk - 0.8 miles
  • Gran Coyote Golf - 5 min drive - 1.1 miles
  • Quinta Avenida - 9 min drive - 3.3 miles
  • Playa del Carmen Main Beach - 9 min drive - 3.3 miles
  • Punta Esmeralda Beach - 10 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪La Toscana - ‬3 min walk
  • ‪Restaurante Riviera - ‬6 min walk
  • ‪Santo Taco - ‬2 min walk
  • ‪Las Máscaras - ‬4 min walk
  • ‪Marley Coffee - ‬19 min walk

About this property

Sandos Caracol Nature Resort & Water Park All Inclusive

4-star beachfront property near Gran Coyote Golf
Sandos Caracol Nature Resort & Water Park All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Sandos Caracol Nature Resort & Water Park All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's club, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 956 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 2 bars by the pool
  • 9 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Swim-up bar
Sandos Caracol Nature Resort & Water Park All Inclusive offers 956 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Plasma televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Spa Sandos has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 7 restaurants
  • 9 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 5 hot tubs
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Outdoor padel court
  • Outdoor pickleball court
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's water park is closed every Tuesday. The water park is open Wednesday - Monday from 10 AM-5 PM for adults and from 9 AM-6 PM for children.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 85 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caracol Eco
Caracol Sandos
Caracol Sandos Eco Resort
Eco Caracol Sandos
Eco Sandos Resort
Sandos Caracol Eco
Sandos Caracol Eco Playa del Carmen
Sandos Caracol Eco All Inclusive Playa del Carmen
Sandos Caracol Eco Resort All Inclusive Playa del Carmen
Sandos Eco Resort
Caracol Beach
Caracol Village Hotel Playa Del Carmen
Hotel Sandos Caracol Eco
Sandos Caracol Beach Resort Spa
Sandos Caracol Eco Hotel
Sandos Caracol Mexico
Sandos Caracol Riviera Maya

Frequently asked questions

How close is Sandos Caracol Nature Resort & Water Park All Inclusive to the airport?

Sandos Caracol Nature Resort & Water Park All Inclusive is 24.8 mi (283-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Sandos Caracol Nature Resort & Water Park All Inclusive?

As of Sep 15, 2025, prices found for a 1-night stay for 2 adults at Sandos Caracol Nature Resort & Water Park All Inclusive on Sep 18, 2025 start from $177.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sandos Caracol Nature Resort & Water Park All Inclusive have an airport shuttle?

Sandos Caracol Nature Resort & Water Park All Inclusive offers an airport shuttle.

How close is Sandos Caracol Nature Resort & Water Park All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Sandos Caracol Nature Resort & Water Park All Inclusive offer free breakfast?

Sandos Caracol Nature Resort & Water Park All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Sandos Caracol Nature Resort & Water Park All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Sandos Caracol Nature Resort & Water Park All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Sandos Caracol Nature Resort & Water Park All Inclusive?

This property offers free self parking.

Does Sandos Caracol Nature Resort & Water Park All Inclusive have a pool?

Sandos Caracol Nature Resort & Water Park All Inclusive features 2 outdoor pools and a children's pool.

Does Sandos Caracol Nature Resort & Water Park All Inclusive have a restaurant?

Yes, there are 7 restaurants on site.

Does Sandos Caracol Nature Resort & Water Park All Inclusive have a spa?

Pamper yourself with a day at Spa Sandos, where you can enjoy Thai massages, aromatherapy, and hydrotherapy.

How close is Sandos Caracol Nature Resort & Water Park All Inclusive to downtown Playa del Carmen?

Sandos Caracol Nature Resort & Water Park All Inclusive is 3.1 mi away from Playa del Carmen.