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El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

5.0 star property
5-star beachfront hotel near Playa Paraiso Golf Course

Choose dates to view prices

Photo gallery for El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

14 outdoor pools
Bicycling
Beach bar
Exterior
Beach bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • On private beach
  • Bar
  • Parking included

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Paraiso Golf Course
    ‪15 min drive‬
  • Place, Maroma Beach
    ‪23 min drive‬
  • Place, Puerto Morelos Town Square
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for BEACHFRONT CASITA SUITE

1 bedroom, free minibar, in-room safe, desk

BEACHFRONT CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 708 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

PRIVATE POOL CASITA SUITE

8.0 out of 10
Very good
(1 review)
  • 836 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP CASITA SUITE

SWIM UP CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

SWIM UP CASITA SUITE

7.4 out of 10
Good
(3 reviews)
  • 667 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

PRESIDENTIAL CASITA SUITE

  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

10.0 out of 10
Exceptional
(1 review)
  • 836 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for CASITA SUITE

CASITA SUITE | 1 bedroom, free minibar, in-room safe, desk

CASITA SUITE

8.4 out of 10
Very good
(5 reviews)
  • 708 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Beachside getaway.You'll be within 3 miles (5 km) of Playa Paraiso Golf Course and 6 miles (10 km) of Nicklaus Design Golf Course with a stay here. Paradise Beach and Dr. Alfredo Barrera Marin Botanical Garden are also within 6 miles (10 km).

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 15 min drive - 3.5 miles
  • Playa Paraiso Golf Course - 15 min drive - 3.8 miles
  • Paradise Beach - 18 min drive - 4.6 miles
  • Maroma Beach - 23 min drive - 6.8 miles
  • Puerto Morelos Town Square - 26 min drive - 9.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪El Mar Y Tierra - ‬8 min drive
  • ‪El Cocotal - ‬3 min walk
  • ‪Blue Fish Restaurant - ‬10 min drive
  • ‪Don Miquel - ‬11 min drive
  • ‪Café del Lago - ‬12 min drive

About this property

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

5-star beachfront hotel near Playa Paraiso Golf Course
El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only you can cool off in one of the 14 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars, and 2 bars/lounges. WiFi and wired Internet are free in public spaces. This all-inclusive hotel also offers a health club, a garden, and a terrace. Free self parking and valet parking are available.

This 5-star Playa del Carmen hotel is smoke free.

  • 203 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 2 bars or lounges
  • Front desk (24 hours)
  • Terrace
  • Garden
  • No smoking on site
  • Coffee shop
El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only offers 203 air-conditioned accommodations with indoor private hot tubs and free minibar items. 30-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and hair dryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and safes. Housekeeping is offered daily and change of bedsheets can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Similar properties

12 restaurants, breakfast, lunch, dinner served; Mexican cuisine

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

  • Pool
  • All inclusive
  • Free airport shuttle
  • Parking included
4.4 out of 5, Excellent, 516 reviews
$300 nightly
The price is $366
Oct 3 - Oct 4
Total with taxes and fees
El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 14 outdoor pools
  • Full-service spa
  • Health club
  • Hot tub
  • Volleyball

Accessibility

  • No elevator
  • Tile flooring in public areas

Room amenities

Entertainment

  • 30-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

Frequently asked questions

How close is El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only to the airport?

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only is 20.2 mi (31-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only on Sep 30, 2025 start from $422.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only have an airport shuttle?

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only offers a free airport shuttle, available 24 hours a day, on request.

How close is El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only offer free breakfast?

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only does not offer free breakfast.

Is there a casino at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

No, there is no casino at this hotel.

What time is check-in at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

This hotel offers free self parking and valet parking.

Does El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only have a pool?

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only features 14 outdoor pools.

Does El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only have a restaurant?

Yes, there are 4 restaurants on site.

Does El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only have a spa?

This hotel has a spa, which features aromatherapy, thalassotherapy, and mani/pedis.

How close is El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only to downtown Playa del Carmen?

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only is 14.2 mi away from Playa del Carmen.

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 71 out of 122 reviews
Rating 8 - Good. 29 out of 122 reviews
Rating 6 - Okay. 5 out of 122 reviews
Rating 4 - Poor. 8 out of 122 reviews
Rating 2 - Terrible. 9 out of 122 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kaley

Traveled with group
Liked: Cleanliness, amenities
Great if you just want to stay on property, eat, drink, and stay by the pool. Not great for beach time or adventure. Beaches have big ugly concrete blocks not far out in the water. Beaches often are rock or have a big drop before sand.
Stayed 5 nights in Jun 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected white sands and a beach close to our room The sargassum seaweed was excessive, and was continually being cleared ineffectively from the beach, which actually didn't exist and the view was marred by concrete obelisks presumably there to prevent further erosion. So that it was not possible to enter the sea from the resort
Stayed 7 nights in Jun 2025

4/10 Poor

Anna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Property has aged over the years. The staff is wonderful (bartenders, waiters, concierge) but the rooms need an upgrade and upper management could have been more helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Samuel

Stayed 5 nights in Jun 2025

10/10 Excellent

Mark

Stayed 6 nights in Jun 2025

6/10 Okay

Brandy

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We have been coming to this resort since 2012. Historically, it has been the resort to which we compare all other resorts. This time, however, our experience was not up to usual standards. We stayed in casitas (2702), and the main issue was that when we tried to fill the tub with water, it flowed out around the faucet. Maintenance said it was a leak in the wall, and they would have to break open the wall to fix it. Our stay this time was short, so we didn't want them to "repair" the faucet while we were there, but I am not sure we will be returning to Casitas on our next trip. The experience this time was not in proportion to the price for 4 days and 3 nights ($1800). Also, the air conditioner did not keep the room cool enough to sleep comfortably without sticking to the sheets. Finally, the rubber weather stripping around the glass door leading to the patio was falling off (probably why the room wouldn't cool). Our snacks were refilled on day 2, but not on day 3. We knew from previous visits that the beach was not the best, but this time, the beach was awful! It was covered in sargasso, and the smell was so strong in front of Casitas 26-28 that sitting on the palapas was unpleasant. In addition to the smell, the tiny bugs that live in seaweed were biting. The only beach area that could be used was in front of the presidential suites and the burger restaurant in El Royal. Food was not as good as it used to be. Four of 6 people in party got food poisoning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alyssa Shay

Stayed 7 nights in May 2025

10/10 Excellent

Mari, Tulsa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Hui Yon

Traveled with family
Liked: Cleanliness
Good if there is no seewwed
Stayed 4 nights in May 2025

10/10 Excellent

Gina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, never a dull moment.
Stayed 4 nights in May 2025

10/10 Excellent

Cassie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are wonderful! We had a swim out room at the Casitas area and thought it was absolutely worth it. I can’t find a single thing to be unhappy with. We both enjoyed the included day at Maroma Beach with the catamaran snorkel. That was some an awesome inclusion. The entire resort as well as the Lomas travel team and the staff at Maroma are so well organized and punctual. We had the best time!
Stayed 5 nights in May 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazingly friendly
Stayed 4 nights in May 2025

10/10 Excellent

Candice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and beautiful property
Stayed 3 nights in May 2025

10/10 Excellent

anthony

Traveled with partner
Liked: Amenities, property conditions & facilities
If u want to experience real paradise then come here to the casitas el dorado definitely one of the best resorts in the world
Stayed 5 nights in Apr 2025

2/10 Terrible

Ross A.

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go here . There are so many beautiful alternatives. El dorado is a cynical money grab - the nastiest most uncaring staff ever. The view may be 5 star. The stay itself is 1 star . All they care about is collecting your money and treating you with rudeness , no compassion- no interest in your joy. They are ice cold. This is the most cynical money grab - false advertising. I’ve traveled all over the world. This is the single worst most unpleasant experience I have ever had. They don’t maintain the property. They are passionless. As one Canadian person said to me “my wife and I are not rich- we saved for 4 years to come here - we want to leave early - I’d pay more to get just one smile let alone help or recommendations. When I said “I’d love to know your favorite activities “ the response “look at the app. Pick something . We will see if reservations are available.” I hope the corporate owners are paying attention: it’s serious. Every person I met said they would NEVER RETURN. Two days in “paradise” and I left angry, disrespected, stressed , and deeply upset. Stay away. This place needs a company retreat and reflection on why they are in the business the are . You’ll be treated better waiting on hold with with AT&T for customer service, than to dare to ask for some pleasant interaction, let alone assistance. Everything about this place is shameful.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful sprawling property. The grounds are gorgeous and well maintained. Nice shade and palm trees everywhere. Never felt crowded!
Stayed 4 nights in Mar 2025

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, plenty of options for food & enjoying the scenery. We loved the location and how we could utilize all the amenities at all 3 resorts. We do think there could be more signage for directions because the first day was kinda confusing on figuring out where everything was but once we did it was a breeze and the app was helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some technical glitches with the app to order breakfast as well as the roomservice menue channel having to be reprogramed for pur room. The concierge forgot to get out luggage to the front after checkout. I was glad i checked so that someone could get them before our departure ride left.
Stayed 5 nights in Mar 2025

10/10 Excellent

Shara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! We loved our stay!
Stayed 7 nights in Mar 2025

10/10 Excellent

Jaden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Jessica

Stayed 6 nights in Nov 2024

10/10 Excellent

David J

Stayed 5 nights in Feb 2025

10/10 Excellent

Dante

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at El Dorado is amazing, everyone is friendly and attentive. Really enjoyed the 3 pools, main one at El Dorado was lively, lots of activities. 2nd was at the casitas was relaxing, more quiet without the loudness & the one at generations was beautiful & huge. More like a Vegas resort. Would definitely go back to this resort.
Stayed 4 nights in Feb 2025

10/10 Excellent

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay. There were a few things that could be improved. Our room was not cleaned daily and on our first day the toilet was clogged which took 3hrs for resolution. The staff is incredible and our casita bartender, Benjamin, was great. The food was great with the exception of D’italia Villas. We had a nice stay with great weather.
Stayed 4 nights in Feb 2025

8/10 Good

Nora

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They didn’t have our pool suite available for 2 nights and they gave us a credit that we had tonise at their property. Verily inconvenient. The staff was very nice and friendly.
Stayed 4 nights in Feb 2025