Beach, shopping nearby
A stay at this Downtown Playa del Carmen hotel places you steps from Calle Corazón and within a 5-minute walk of Quinta Avenida. Quinta Alegría Shopping Mall and Playa del Carmen Main Beach are also within half a mile (1 km).
A nightclub, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Make the most of the 24-hour fitness center and a rooftop terrace, and relax with drinks at one of the 3 bars/lounges.
Free WiFi, LED TVs
The 92 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, premium bedding, and LED TVs with digital channels.
Mar 3, 2017 by Jose A
Thanks for leaving your feedback after you visit to Thompson, we value your comments as you mention we have two buildings one on the center of Playa where all the activity happens for guest that want to be on the center of it all and a more relaxing beach house for guests that are looking the relax and enjoy the sun. Hope you come back to visit our staff at the Beach House. Regards
Thompson Playa Del Carmen - Adults Only offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. A business center and a meeting room are available. A nightclub, a rooftop terrace, and spa services are also featured at the luxury Thompson Playa Del Carmen - Adults Only. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Playa del Carmen hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Thompson Playa Del Carmen - Adults Only offers 92 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy continental breakfast daily from 7 AM to noon.
Thompson Playa Del Carmen - Adults Only has 3 restaurants on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.