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The Reef Playacar Beach Resort & Spa

3.5 star property
3.5-star beachfront resort near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for The Reef Playacar Beach Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
Property video
Sauna, body treatments, hot stone massages, deep-tissue massages
Exterior
Private beach, white sand, sun loungers, beach umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Bar

Explore the area

View in a map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior with Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior with Garden View

  • 290 sq ft
  • Sleeps 2

View all photos for Room Premium with Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Premium with Garden View

  • 290 sq ft
  • Sleeps 2

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(145 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior with Garden View

  • 290 sq ft
  • Sleeps 4

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium with Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Premium with Garden View

  • 290 sq ft
  • Sleeps 4

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Exterior

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4.6 out of 5, Wonderful, 916 reviews
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Oct 20 - Oct 21
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About the neighborhood

Playa del Carmen

On the beach.Your stay at this Playacar resort places you within 2 miles (3 km) of Playa del Carmen Main Beach and Quinta Avenida. Mayan Ruins of Playacar and Playacar Beach are also within half a mile (1 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Golf Club - 3 min walk - 0.2 miles
  • Playacar Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile
  • Quinta Avenida - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪La Terraza - ‬13 min walk
  • ‪Turquesa - ‬9 min walk
  • ‪La Barra Artesanal - ‬8 min walk
  • ‪Il Portico - ‬2 min walk
  • ‪Cancun Pool Bar - ‬6 min walk

About this property

The Reef Playacar Beach Resort & Spa

3.5-star beachfront resort near Playa del Carmen Main Beach
Some rates at The Reef Playacar Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Reef Playacar Beach Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 198 guestrooms or units
  • 3 levels
  • 18 buildings
  • 3 dining venues
  • 5167 sq ft of conference space
  • 480 sq m of conference space
  • Built in 1998
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Reef Playacar Beach Resort & Spa offers 198 accommodations with safes and hair dryers. Rooms open to balconies. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Ome has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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  • Hot Tub
  • All inclusive
  • Spa
3.9 out of 5, Good, 1,008 reviews
$126 nightly
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Oct 23 - Oct 24
Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Playacar Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night
  • Destination fee: USD 1.24 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

How close is The Reef Playacar Beach Resort & Spa to the airport?

The Reef Playacar Beach Resort & Spa is 21.2 mi (279-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa?

As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa on Oct 19, 2025 start from $154.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Reef Playacar Beach Resort & Spa have an airport shuttle?

Airport shuttle services are not available at The Reef Playacar Beach Resort & Spa.

How close is The Reef Playacar Beach Resort & Spa to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does The Reef Playacar Beach Resort & Spa offer free breakfast?

The Reef Playacar Beach Resort & Spa does not offer free breakfast.

Is there a casino at The Reef Playacar Beach Resort & Spa?

No, there is no casino at this resort, but Riviera Gran Casino (4-min drive) is nearby.

What time is check-in at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Reef Playacar Beach Resort & Spa?

This resort offers free self parking.

Does The Reef Playacar Beach Resort & Spa have a pool?

The Reef Playacar Beach Resort & Spa features an outdoor pool and a children's pool.

Does The Reef Playacar Beach Resort & Spa have a restaurant?

Yes, there are 3 restaurants on site.

Does The Reef Playacar Beach Resort & Spa have a spa?

Pamper yourself with a day at Ome, where you can enjoy Swedish massages, body treatments, and reflexology.

How close is The Reef Playacar Beach Resort & Spa to downtown Playa del Carmen?

The Reef Playacar Beach Resort & Spa is 1.4 mi away from Playa del Carmen.

Reviews

The Reef Playacar Beach Resort & Spa Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 459 out of 1010 reviews
Rating 8 - Good. 285 out of 1010 reviews
Rating 6 - Okay. 144 out of 1010 reviews
Rating 4 - Poor. 60 out of 1010 reviews
Rating 2 - Terrible. 62 out of 1010 reviews

Reviews

10/10 Excellent

Kyndra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. It was nice and quiet. All the staff was friendly. We had no issues with our room or getting the assistance we needed.
Stayed 5 nights in Jul 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot for a friends get together! The staff was very accommodating and fun! We especially loved Moses for the activities and Mauricio at the pool bar!
Stayed 5 nights in Jun 2025

6/10 Okay

David

Traveled with family

Disappointed

Our stay was ok. Disappointed by the size of the pools - photos taken with a wide angle lens! There were plenty of opportunity to get a drink and food by the pool but it would have been nicer if they came around serving drinks The quality of the food in the buffet was poor, quite tasteless and at the most warm, not hot. The Mexican restaurant was very nice food but the Italian was terrible for food, atmosphere and service. The rooms were clean but basic. Beds were comfy and shower was excellent but it is a basic to provide a kettle and water in rooms. I did know that there would be no kettle but it was not worth having a premium room to have a kettle. There were a few cans of fizzy drink in the room when we arrived but it was not replenished. There was one accessible plug in the room, the rest were in the bathroom- so had to charge phones in the bathroom. The setting of the hotel was small but nice Overall we were disappointed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Beata

Stayed 5 nights in Jun 2025

10/10 Excellent

Cerian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay!

A lovely, stay with very comfortable, clean rooms and fantastic customer service from all the staff. Thank you!
Stayed 2 nights in Jul 2025

4/10 Poor

MARIA

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

John Matthew

Stayed 5 nights in Jun 2025

8/10 Good

Miguel

Stayed 5 nights in Jun 2025

10/10 Excellent

Aleksei

Stayed 9 nights in Jun 2025

6/10 Okay

Daniel

Traveled with family
Pros: Friendly staff and good location. Cons: Cleanliness, food, and drink options are so-so.
Stayed 5 nights in Jun 2025

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Ruben

Stayed 1 night in Jun 2025

10/10 Excellent

Silvia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita locación y bastante seguro.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is very safe, quiet and beautiful. We are grateful that it has enriched our experience in Mexico.
Stayed 4 nights in Jun 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the jungle theme, the staff was very friendly and helpful, the restaurant food was very good, but the breakfast buffet did not have bacon or sausage and the bed was very hard.
Stayed 5 nights in Jun 2025

10/10 Excellent

Javier Ochoa, Antioch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Will be bringing the entire family back.
Stayed 6 nights in Jun 2025

10/10 Excellent

herman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The nature around the area
Stayed 1 night in Jun 2025

10/10 Excellent

Laysa, Houston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk employees were very kind and the Chula Vista restaurant staff were the friendliest and most attentive people ever! The food was delicious and our favorite night was when they served the tacos al pastor, with an actual trompo. We stayed a total of 6 days and every employee we interacted with was nice and very helpful; starting with the group bookings employee, the gift shop employees to the cleaning crew. The hotel is a true retreat in nature and the immense amount of greenery creates a peaceful and calming atmosphere. It felt great getting back to a clean room every night thanks to room service. The person in charge of hiring the staff is doing a great job because this is by far one of the best teams we have ever encountered.
Stayed 5 nights in Jun 2025

6/10 Okay

ZOILA

Stayed 5 nights in Jun 2025

10/10 Excellent

Aliah

Liked: Staff & service, property conditions & facilities
Great family resort, everyone was so nice and accommodating. The food was good especially the Mexican restaurant loved the black beans. The drinks definitely on point love the mojito and the pool was never crowded my kids had a ball
Stayed 4 nights in Jun 2025

6/10 Okay

yvette m

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beds are not comfortable at all phone didn’t work the whole stay
Stayed 4 nights in Jun 2025

8/10 Good

Mathieu

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed at The Reef Playacar as a last minute change of plans while we arrived in PDC. As we arrived, the staff was very nice and upgraded our room as it was our Honeymoon. The servers and bartenders were all very nice and we had minimal problems with the language barrier. Food at the buffet was mediocre and kinda feel like it was geared towards the bland American cuisine. Late night tacos on the other hand were amazing. The biggest issue we experienced at The Reef was how pushy the front staff was about their “platform” and how hard they pushed it on us. Almost felt like they were shoving it down our throats and when we said we weren’t interested, their demeanour towards us changed almost instantly and we didn’t feel as welcome or comfortable there. Cleanliness of the property was good, but minor things like rusty shower door hinges in the room left a lasting impression
Stayed 4 nights in Jun 2025

4/10 Poor

Kristian, Lynbrook

Stayed 5 nights in May 2025

8/10 Good

Pearl Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was kind, respectful and helpful. I loved how clean, and close to everything you want to do.
Stayed 4 nights in Jun 2025