Close to the beach
Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Also, Mamitas Beach Club is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).
This hotel features a restaurant, an outdoor pool, and a poolside bar. Enjoy the a rooftop terrace and free perks like English breakfast and valet parking. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.
Free WiFi, iPod docks
The 30 guestrooms feature free WiFi, LCD TVs with digital channels, and thoughtful touches like bathrobes and slippers. Other amenities include iPod docks, room service, and premium bedding.
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Serenity Hotel Boutique. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
Serenity Hotel Boutique offers 30 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 50-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free English breakfast daily from 7:00 AM to 10:00 AM.
Serenity Hotel Boutique has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for lunch and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.