"Excellent service. Staff very well trained. Particularly liked restaurant staff. Property in excellent condition. Very well maintained. I wished tha ... " More
Steps from the beach
With a stay at this Luis Donaldo Colosio aparthotel, you'll be within half a mile (1 km) of Quinta Avenida and 2 miles (3 km) of Mamitas Beach. Quinta Alegría Shopping Mall is within 2 miles (3 km) and Río Secreto is within 9 miles (15 km).
All-inclusive
A full-service spa, 14 restaurants, and 4 outdoor pools are all featured at this all-inclusive aparthotel. Enjoy a day at the beach snorkeling, or relax with beach umbrellas. Relax with a drink at one of the 16 bars/lounges and enjoy free perks like buffet breakfast and free self parking.
Free WiFi, iPod docks
Boasting comforts such as Egyptian cotton sheets and down comforters, the 394 apartments offer thoughtful touches like free minibar items and bathrobes. Other amenities include free WiFi, furnished balconies, and Smart TVs with cable channels.
Jun 15, 2022 by Guest Service Center Management
Dear Thomas, Thank you for sharing your experience. We are happy to know you had a great time at our beautiful resort while you were pampered and taken care of by our amazing staff. We will be honored to host you again soon. Best regards
Jan 31, 2022 by Guest Service Center Management
Dear Amy, Thank you for sharing your experience with us. We are happy to read about the great time you had at our beautiful resort and the wonderful service and attention provided by our amazing staff. We will be honored to host you again soon. Best regards
Nov 22, 2021 by Guest Service Center Management
Dear Nyuk Har, Thank you for sharing your experience with us. We are happy to know you had a great time at our beautiful resort and you enjoyed our tasteful restaurants and the great service provided by our kind staff. We will be honored to host you again soon. Best regards
Feb 4, 2020 by Concierge La Perla
Dear guest, We hope you had a wonderful time with us. Looking forward to welcome you again any time soon. Kindest regards,
Dec 1, 2019 by Concierge La Perla
We are verry sorry about your unhapiness details. We will working on those, to make sure everithing in our resort will be perfect.
Nov 15, 2019 by Concierge La Perla
Thank you for your feedback. We hope having you with us in a shortly time, again!
Nov 1, 2019 by Concierge La Perla
Dear Guest, We are very sorry to not cover your expectations, we would have liked your feedback in order to improve our services. Kindest regards,
Oct 31, 2019 by Concierge La Perla
Dear guest,We hope you had a wonderful time with us. Looking forward to welcome you again any time soon. Kindest regards,
Oct 16, 2019 by Concierge La Perla
Dear Gues, We hope you had wonderful time with us. Looking fordward to welcome you again in the future. Kind regards
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
Entertainment
Not included
Paradisus La Perla - Adults Only - All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Paradisus La Perla - Adults Only - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a spa tub. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 16 bars/lounges. Free breakfast is available daily. There's an onsite business center. Event space at this aparthotel measures 25000 square feet (2323 square meters) and includes a conference center. A sauna, spa services, and tour/ticket assistance are also featured at the luxury Paradisus La Perla - Adults Only - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 5-star Playa del Carmen aparthotel.
Available in all rooms: Free WiFi
Free self parking
Paradisus La Perla - Adults Only - All Inclusive offers 394 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch Smart televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 6 AM to 11 AM.
Paradisus La Perla - Adults Only - All Inclusive has 14 restaurants on site.
24-hour room service is available.
4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of No between bookings. This property affirms that it follows the cleaning and disinfection practices of Yes and Yes. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.